Innosight Reviews

Updated August 26, 2014
Updated August 26, 2014
11 Reviews
4.1
11 Reviews
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Scott D. Anthony
2 Ratings

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  1.  

    Growing, fast-paced firm with tons of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Innosight full-time (more than 3 years)

    Pros

    Interesting projects. It's about impact and helping the clients solve their growth problems. The projects focus on finding growth opportunities and helping the client remain competitive and/or innovative in their industry. The complexity is what makes it interesting - you have to think analytically and creatively. It's a collaborative effort on teams which is energizing.

    People. Very smart and very nice. Across all levels too. Management wants to hear opinions and there is a culture of transparency and collaboration. There is a strong level of collegiality and camaraderie among the consultants. Management is conscientious of how to manage the growth while maintaining the culture and the firm's core values.

    Work/life balance. Long hours, intense work, but management tries to make it manageable. Doesn't mean late nights or weekends don't happen, but it's not at a typical level of a consulting firm and will vary project to project. Probably feels more manageable because the work is interesting. High level of flexibility to work from home when needed (if you're not needed at the client) and generous with time off to handle personal matters and comp days if there's a big push on the project.

    Benefits. Health is covered 100% and the company even contributes to FSA. They also offer 401k match and profit share.

    Compensation is competitive. Base is not as high as the big firms as you become more senior, but it's made up for with bonus, benefits, flexibility, and a better work/life balance.

    Personal and career growth. There are opportunities to grow personally and professionally. It's not up or out and people are promoted based on performance and not a specific timeline. They use the term "grow or go" Each project brings a new learning opportunity.

    Cons

    Access to management. Partners are almost non-existent in the office other than a couple. Hard to get time on their calendars. When you have their ear, they're helpful and very down to earth, but this is not a place where you will see partners socialize a lot.

    Feedback. It's a formal feedback rich culture, but sometimes it's the same thing over & over again, and the assigned mentor is not always helpful. You have to talk to the people in talent management to get the real answer or translate. There is little informal, in the moment feedback. Many leaders become uncomfortable with real-time feedback.

    Consistency. It can be very different working from partner to partner. There is a level of consistency and standardization that needs to happen so people are not confused and the company can grow. There can be a lot of peaks and valleys in your own performance in one year based on who you're working with and you're left scratching your head.

    Advice to ManagementAdvice

    - Be more present rather than having a select few own the relationships with the consultants. We look to you for guidance and inspiration.
    - Share more in-the-moment feedback and make it tangible. Also there needs to be more consistency partner to partner in expectations.
    - Don't stall progress for the sake of buy-in from all. You're the leaders, lead.
    - Don't lose the culture or sight of the values, which can happen as a company grows and expands its global footprint.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to get broad and unique experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Innosight full-time

    Pros

    The firm is growing and punches up above what one would expect for a firm its size. Super intelligent and super nice people. Good salary and great benefits. Great place to get experience to build your career. There is a level of flexibility with personal life that I haven't experienced at other places, nor what my friends experience at their consulting firms. It's still consulting and long hours, but they made efforts to help manage it. There has been a transition over the past year and the firm is working through the shift of the focus from execution focused projects to larger transformation projects, where it encompasses both strategy and execution. While change isn't always easy or pleasant, the leadership seems to be conscientious of the impact it could have on the uniqueness of the firm and its culture. The flip side, it's also an opportunity for individuals to help shape as well. The projects were intense and for the most part, interesting. I worked with amazing people and was constantly learning. The firm is very oriented towards their values and focused on maintaining their values with the changes.

    Both a pro and a con - the level of initiative required because it is growing and fast-paced environment. If you don't like fast-paced and working with super intelligent people, this isn't the place for you. It does require confidence. Many of the partners and senior leaders had an open door and willing to collaborate - but you have to initiate it since everyone is busy. I don’t agree with the reviews of if I wanted to work at McKinsey, I’d work at McKinsey. It isn’t McKinsey, it isn’t IDEO, it’s somewhere in between (though more leaning towards McKinsey) and has a lot of potential - just my experience. They do genuinely care about their people, as another reviewer notes, and give people opportunities that they may not have normally had at other firms. On a project, you can interact directly with a client, even when starting out, and also take on added responsibility.

    Cons

    There is the broader question of the changing value proposition which will be different for some people and what motivates them - the nature of the work, the title, or the money. The salary while competitive is not as high as the big strategy firms, and they try to attract similar talent. Being so busy, there isn't as much direct opportunity for mentoring and learning. It's very on-the-job learning and while a feedback driven culture, would like to have had more real-time feedback.

    Advice to ManagementAdvice

    Really think about the firm you want to be and the impact on the culture as you make the transition. More consistency in expectations of teams and individuals is important as the firm grows. It can be a challenge project to project - it was sometimes a very different experience working with different partners. Don’t lose the genuineness or compromise on quality as you grow, which isa challenge for any growing organization. The firm is made up of it's people and don't forget that - mentoring and development is important.

    Recommends
    Positive Outlook
  3. 3 people found this helpful  

    Partner-driven projects limit professional development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lexington, MA
    Current Employee - Anonymous Employee in Lexington, MA

    I have been working at Innosight full-time (more than 3 years)

    Pros

    Great potential with no horizon for realizing that potential. Family-focused culture that provides more flexibility than other strategy firms. The most talented and engaged people you will ever meet. Strong firm focus on impact, but staff do not perceive that impact is consistent.

    Cons

    Highly judgmental, weakness-focused culture, where career trajectories can change overnight, based on one partner or principal's perspective. Partner-driven culture limits personal growth and is stifling to those with any amount of professional experience or perspective on the growth opportunities that a consulting role should provide.

    Advice to ManagementAdvice

    Recognize that you are hiring the best of the best talent, and treat them accordingly. Recognize their strengths and previous experiences. Give employees room to grow, lead and most importantly, make mistakes. Current culture does not reward initiative or learning on the job. Stop allowing senior management to blame junior staff for their poor management abilities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Lexington, MA
    Former Employee - Anonymous Employee in Lexington, MA

    I worked at Innosight full-time

    Pros

    - You will be working with incredibly smart, and mostly very nice people
    - Very family oriented as most of the Partners and Principals have families, so family obligations like being home in time to have dinner with your kids, are respected, as long as work allows - but don't kid yourself into thinking it's a 9-5. It's more like a dinner break, and you continue working from home, sometimes into the wee hours of the morning.
    - Good compensation and benefits
    - Company constantly tries to improve, and employee feedback is listened and at least sometimes, acted upon. Innosight is a performance obsessed place, so employees always have to be constantly improving themselves, but in return the company as a whole also tries to continually improve its own processes and its relevancy and competitiveness in the market

    Cons

    - Forget work life balance. The old review saying this is a company that allows for work-life balance is outdated and absolutely no longer true. Employees are told not to say that we are 9-5 anymore during interviews because this is not the case. It is consulting hours, 60++ a week if not a whole lot more, with lots of travel (although probably still less than traditional consulting firms).

    - Company is performance obsessed, and as one Innosighter so well put it "It takes some of the most brilliant, talented people, and then beats them up and makes them feel like crap about themselves." Morale and self-esteem can take a very deep dive here, as your weaknesses and "areas of improvement" are put under a magnifying glass and sometimes exploded to disproportionate lengths. People will notice and criticize even the smallest of things (e.g. whether you wait for the entire team after you get off the plane at the home airport, or just head off to go home, whether you help clients/partners with their bags, whether you used the preferred color scheme of the partner in your powerpoint deck, etc - in fact, even using "etc" is criticized as a form of laziness). And even after you improve on your so-called "areas of improvement," you are rewarded with another set of "areas of improvement" to work on because of the "need to show progress." As a result, there is a lot of performance anxiety, stress, and dare I say, general unhappiness amongst the ranks (although the unhappiness also stems from other factors like over-work).

    - One case or one person can make or break your career. The company is small, and getting on a "bad" case and/or working under someone whom you just don't gel with, can completely break your career here. That said, if you get in good with the right person, your upward progression can be very quick. People with a long tenure here are given some slack, but the newer comers are "only as good as your last case."

    - Culture has definitely shifted from feeling like a small family doing innovative work that people are passionate about, with people who genuinely like and respect one another, to a mini-McKinsey (but without the resources and prestige). The former Managing partner Matt Eyring left, and what we call the "McKinsey camp" has been winning out ever since. Making us colder, and much more rigid and process oriented. The new Managing Partner Scott Anthony is all the way out in Asia, and so doesn't have as good a pulse on the goings-on in the mothership. He is also a former McKinsey person, another reason for the move towards being more of a McKinsey. And as another reviewer wrote, "If I wanted to work at McKinsey, I would work at McKinsey."

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    By far, the best company I have ever worked for. The opportunites for growth and personal development are endless!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Innosight full-time (more than 8 years)

    Pros

    Outstanding benefits and compensation. Excellence performance is always recognized and rewarded. Great coworkers and very focused employee oriented envirorment. The office is awesome!

    Cons

    Very fast paced environment and the workload can require working long hours, but that's part of working for a small company and again strong performance is always recognized.

    Advice to ManagementAdvice

    I believe Innosight has some of the smartest individuals in the industry managing the company and have 100% trust in the goals and strategies they are driving.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Losing a lot of its uniqueness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Innosight full-time

    Pros

    - focus on innovation
    - interesting problems
    - chance to get decent exposure starting out
    - great set of peers
    - starting salary good

    Cons

    - work life balance no where near what it was
    - struggling to grow and elimination of profit sharing
    - increasingly like every other firm
    - salary trajectory not on par

    Advice to ManagementAdvice

    - if I wanted to work at McKinsey I would work at McKinsey

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Unique, evolving and unconventional!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lexington, MA
    Current Employee - Anonymous Employee in Lexington, MA

    I have been working at Innosight full-time (more than an year)

    Pros

    Excellent compensation/benefits. Flexible work schedule. Large bonuses. Matching 401K and Profit Sharing. Paid for health, medical and dental benefits. Firm is always trying to improve.

    Cons

    Office is a bit quiet. Located in Lexington, not Boston. It can be a bit gossipy. Can be tough to get top-down feedback.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Excellent atmosphere, very smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Watertown, MA
    Former Employee - Anonymous Employee in Watertown, MA

    I worked at Innosight full-time (more than 3 years)

    Pros

    Innosight had a great "work ethic" for a consulting company -- there was no such thing as "face time." Projects were tackled with gusto and brilliance.

    Cons

    At the time the company was going through growing pains. They needed to transition from a 3-partner governing unit to just one managing partner.

    Advice to ManagementAdvice

    Your operations (human resources, office management) needs to be more efficient.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Fun, Fast Growing Innovation Consulting Firm That Genuinely Cares About Its Employees"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate in Watertown, MA
    Current Employee - Associate in Watertown, MA

    I have been working at Innosight

    Pros

    - Growing at 50% or so year over year. Amazing career potential as firm opens new offices and acquires new clients.
    - Extremely interesting projects (new business development, innovation capability building, etc.)
    - Diverse, genuinely passionate co-workers and management. VERY entrepreneurial culture.
    - Just the right about of travel. Work out of office instead of at client, except when traveling on average 2-3 times per month.
    - A TRUE work life balance. 9am - 6pm when not traveling. Flexibility to do
    - Comparable pay to other top tier firms such as McKinsey, Bain, BCG, etc., but with about 50% less hours (per hour compensation is nearly unbeatable)

    Cons

    - Less training and feedback than Big 3 (McK, Bain, BCG)
    - Potential for fast growth to weaken talent and culture, hurt work/life balance, and diminish quality of work (don't think it will happen though)
    - Watertown location and new office in Lexington, MA not ideal. Need higher profile, downtown offices in multiple locations.
    - Industry diversity: most projects in CPG, Financial Services, and Healthcare. Need to expand into new industries.

    Advice to ManagementAdvice

    Don't grow too fast. It could hurt the firm in the long run. Continue to maintain work/life balance for employees despite growth. And keep up the good work!

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Great up and coming firm that punches way above its own weight. Enormous opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Associate in Watertown, MA
    Current Employee - Senior Associate in Watertown, MA

    I have been working at Innosight

    Pros

    * Most interesting consulting work around - nearly every project is about identifying or developing new growth for businesses (e.g., new markets, new customers, new products/services)
    * Nature of consulting work leads to better work/life balance. You won't sift through enormous excel spreadsheets to create complicated pricing models... Also, travel is much less (at least in junior ranks). It varies by project, but average is probably 4 nights/month away from the office
    * Enormous personal and professional opportunity based on firms stage: This firm is young and small (~40 consultants), but growing its size and profile. Everyone at the firm is able to contribute to high profile client work, to write (and get published in Forbes, Business Week, HBR, etc) - even the analysts have opportunities to write for these publications - and find opportunities for promotion

    Cons

    * Firm's size and age (relatively small and young) mean that there isn't as much structure and feedback as other larger firms (the McBainCGs of the world) have. If you aren't the type who is comfortable knocking on a partner's door and saying "I'd like to try X, I think it would help the firm in Y way, can we talk about how I can do it?" then you might be disappointed, and feel like the promised opportunities never materialize for you.

    Advice to ManagementAdvice

    Articulate more clearly the long-term career plans the firm has for its employees (e.g., if you want them to stay and not go to MBA, etc, lay out a path for them at the firm)

    Recommends
    Approves of CEO

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