Innovation Group

  www.innovation-group.com
  www.innovation-group.com

Innovation Group Reviews

Updated November 8, 2014
Updated November 8, 2014
14 Reviews
2.3
14 Reviews
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Innovation Group CEO Andy Roberts
Andy Roberts
8 Ratings

Employee Reviews

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  1.  

    Good company to work but no career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance
    Current Employee - Finance

    I have been working at Innovation Group full-time (more than an year)

    Pros

    Interesting and lots of exposure to work with Vendors and clients

    Cons

    very low pay, Only Supervisor and Managers gets high pay

    Recommends
  2.  

    Former CSR from Rolling Meadows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Rolling Meadows, IL
    Former Employee - Customer Service Representative in Rolling Meadows, IL

    I worked at Innovation Group full-time (more than an year)

    Pros

    The office lunch room was nice, it had a free coke machine and coffee selections.

    Cons

    The ppl you shadow with while training were very negative. The pay is not great for what you will have to be doing. The Director says she is a personable person but because you are new she will only side with the ppl who been with the company longer. High turnover rate for employees the company is only focused on commission from claims thats all was discussed from training to when actually working a claim. The office didnt belong to them they were leasing the office space from one of their clients, so the desk where falling apart the chairs where in terrible conditions.

    Advice to ManagementAdvice

    New training procedures, have a trainer who is more engaging with the class. Show your employees this can be a great place for them to have careers. Pay your employees more! For the money you make off these insurance companies you all can pay more.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Constantly changing environment and employees makes life difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Schaumburg, IL
    Former Employee - Customer Service Representative in Schaumburg, IL

    I worked at Innovation Group full-time (more than an year)

    Pros

    There will always be work and for the most part the people are good to work with.

    Cons

    Constantly changing managers and employees. Processes and procedures change daily to make it a tough place to work. They do not pay well at all and the company can't get out of it's own way. Also, there are endless promises that are never fulfilled. Never enough employees for the work.

    Advice to ManagementAdvice

    When you promise your employees something time after time, it would be nice if you followed through once in a while. Also, having stability in the workplace makes employees feel at ease and better perform their never ending and overloaded workload.

    Doesn't Recommend
    Approves of CEO
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  5. 2 people found this helpful  

    Poor management continues to plague the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Innovation Group full-time

    Pros

    Friendly employees; Company doesn't micro manage

    Cons

    Low pay, excessive turnover, incompetent management

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Senior leadership are a majority of English Blokes, who have no respect for the North American laws.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Rolling Meadows, IL
    Current Employee - Claims Adjuster in Rolling Meadows, IL

    I have been working at Innovation Group full-time (more than 3 years)

    Pros

    Co workers are nice and and insurance offering is fair , 401 K match is exceptional.

    Cons

    Zero integrity of management that make promises to clients that are impossible to keep, then struggle when reporting to clients. Management has expectations that are unreasonable, because, they do have no idea what it takes to get the job done. Revolving door with management and executives.

    Advice to ManagementAdvice

    Replace your executive team with people who understand the insurance industry.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Technology needs a complete overhaul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Newton, MA
    Former Employee - Manager in Newton, MA

    I worked at Innovation Group as a contractor (more than 3 years)

    Pros

    Good people overall and excellent HR staff in the US.

    Cons

    Solutions cannot complete in the market - anywhere. They have been beat.

    Advice to ManagementAdvice

    Sell the tech assets (all 5,000 of them from the various acquisitions and not one platform as sales says) and focus on BPO.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Greatly mismanaged - no foresight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Rolling Meadows, IL
    Former Employee - Claims Adjuster in Rolling Meadows, IL

    I worked at Innovation Group full-time (more than an year)

    Pros

    Coworkers were young, fun, and easy to get along with. Company sponsored outings were fun and appreciated.

    Cons

    Company greatly mismanaged from the get-go. No vision of where they should be or how to get there. Everything was "patchwork" and just recovering from disasters instead of trying to figure out how to avoid them. Manager had next-to-no claims knowledge and I had to tell him not to do things because they were illegal and we could get sued. Suggestions to management not implemented because they wouldn't tell upper management they suggestions came from their worker in fear that I would get promoted in their stead.
    VERY low pay and no bonus/raise. When the company started to lose money instead of owning up to it and figuring out why they "asked" all of the workers to take a 10% pay cut (or to leave with no severance) and work more hours for free. Once they started getting back on track managers got raises but lower level workers never got their pay level raised back to even their starting salaries.

    Advice to ManagementAdvice

    Have a clear business plan before you enter the market (with contingencies).
    Hire middle management that has REAL experience and at a minimum knows how to do the jobs of the people they are supervising.
    Hire workers with at least some experience. If hiring with no experience you need to have a real/structured training program.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Not a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Rolling Meadows, IL
    Former Employee - Customer Service Supervisor in Rolling Meadows, IL

    I worked at Innovation Group

    Pros

    Was not micro-managed. Was allowed to run my unit.

    Cons

    No pay raises.....ever. They did take 10% away across the whole staff.
    Company will have you train your replacement and then "lay you off."

    Advice to ManagementAdvice

    stop making the same mistakes over and over again.

    Doesn't Recommend
  10. 1 person found this helpful  

    Immature Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Whatever in London, England (UK)
    Former Employee - Whatever in London, England (UK)

    I worked at Innovation Group as a contractor (more than 3 years)

    Pros

    freindly coworkers, some will help out not all

    Cons

    Immature management micro managing chickens running like with their head cutoff.

    Advice to ManagementAdvice

    grow up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Average Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Melbourne (Australia)
    Current Employee - Business Analyst in Melbourne (Australia)

    I have been working at Innovation Group full-time (more than an year)

    Pros

    Work is simple and straight forward.

    Cons

    Culture almost non existent. Environment very backwards minded.

    Advice to ManagementAdvice

    The company's culture needs a serious re-evaluation.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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