Inogen

  www.inogen.net
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Inogen Reviews

Updated Jul 15, 2014

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All Employees Current Employees Only

3.0 6 reviews

0% Approve of the CEO

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Raymond Huggenberger

(2 ratings)

20% of employees recommend this company to a friend
6 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    New management needed

    Direct to Patient Sales (Current Employee) Santa Barbara, CA

    ProsGood work colleagues, minimal competition in the market

    ConsUpper management and leadership is non-existent

    Advice to Senior ManagementEmbrace your own core value of open communication

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Keep looking!

    Direct to Patient Sales (Current Employee) Richardson, TX

    ProsThere are no perks - except that you are allowed to wear jeans. It's like cubicle hell!

    ConsThe company treats employees horribly! They are no rewards for hard work, meeting your objectives, performance reviews, etc. The pay was cut 30% for sales staff- constant change- no 'real management' in place-just money grubbers that hAve no regard for their employees or customers. If you are looking for a place to advance with rewards for hard work- keep looking. Inogen is a horrible, horrible place.

    Advice to Senior ManagementGet a clue for how to treat people.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Was a great learning experience in medical sales.

    DTP Sales (Current Employee) Goleta, CA

    ProsHelping people by providing them a better quality of life with the Medical Equipment Inogen provided.

    Consemployee morale is very low, you can be doing great in your job but mangers will still find something to complain to you about.

    Advice to Senior Managementtreat employees with respect and keep in mind a happy employees make for a better company!

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    I've never been in a company that was less focused on keeping their employees happy

    Customer Development Representative (Former Employee) Goleta, CA

    ProsIt was better than being laid off. Plus you could feel satisfaction in getting patient their equipment and even a better quality of life.

    ConsThey had a mimimal compensation plan and we even had commissions reversed when another process in the company was to blame

    Advice to Senior ManagementTake time to work on making your compensation plans fair and you will see a 100x return on those efforts spent.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    4 people found this helpful  

    Excellent company with great growth potential, atmosphere, and compensation structure for sales reps.

    Customer Development Representative (Current Employee) Richardson, TX

    Pros1. This company is growing at a fast pace, but staying profitable.
    2. There is no cold-calling leads. All leads are initially in-bound calls or web requests, so the potential clients are asking to be contacted.
    3. The product you are selling really is the best available in the market.
    4. It's a relatively relaxed atmosphere. You can wear jeans, flip-flops, tennis shoes, and t-shirts any time. Also, they have a strict 40 hour work-week policy. No overtime and they are pretty flexible with shifts if you need to leave early and work late other days.
    5. All sales managers are promoted from within and are former Customer Development Representatives. That means that they've done the job that you're doing before and can really help contribute to success right out of the gate.
    6. The pay can be very rewarding if you work hard. There are no caps on commissions, and once you hit target, every sale you make above that is paid at a higher rate. Commissions are paid monthly, on time, and I've never had to go back to management and get them to pay me for a sale that wasn't calculated right in the system. Most reps are on track to make about $50-$80k / year in total compensation.
    7. There isn't really any office politics or secrets. The company has a company wide meeting where they go over results, financials, customer service, and ongoing projects every couple of months. Everything is discussed, including the things that need to be worked on, not just the good stuff.
    8. There hasn't been a single layoff or firing since I've started in our Richardson office. Out of the group of 11 that I started with in June 2012, 2 have been promoted into management, 1 has been promoted into a senior role on the team, and only 1 person has left the company. In less than 1 year, Inogen has hired over 30 new Customer Development Reps for the Richardson office, and only 4 have left the company. Compared to previous jobs I've been in, that is an excellent churn rate.

    Cons1. Since we deal with Medicare, sometimes the paperwork process for some sales can be frustrating and challenging if you're not a detail oriented person.
    2. You have to be willing to put in the work. The management team during training and in team meetings will talk about reps needing to make 50 calls / day to be successful. For the most part, I would say that's accurate, and if you're not willing to put forth the effort, you won't be successful.

    Advice to Senior ManagementKeep doing what you're doing. The company is moving in the right direction and 2013 is looking very good!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Best job to date!

    Anonymous Employee (Current Employee)

    ProsDuring my internship I was given exceptional responsibility, had a great boss and use this experience as my benchmark for determining what a good work environment is.

    ConsI cannot think of any cons.

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