Inogen

www.inogen.net

Inogen Reviews

Updated January 21, 2015
Updated January 21, 2015
10 Reviews
2.7
10 Reviews
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Raymond Huggenberger
5 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Great product- Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Development Representative in Richardson, TX
    Current Employee - Customer Development Representative in Richardson, TX

    I have been working at Inogen full-time (more than a year)

    Pros

    Relaxed environment, wear what you want, easy product to "sell", market competition far behind in technology, now publicly traded company

    Cons

    very little room for advancement, extremely low base pay and no pay increase regardless of how long you've been at the company, communication between departments/upper management is non-existent, HR department door very rarely open

    Advice to ManagementAdvice

    carry out your core values, have the HR department available, show you appreciate your employees when you talk about how much money the company makes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Greedy Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Former Employee - Anonymous Employee in Santa Barbara, CA

    I worked at Inogen full-time (less than a year)

    Pros

    Dog friendly and casual attire environment

    Cons

    Worst management ever! Greedy - top management layer gets rich off of our work. Never show appreciation. Management constantly wants more and more out of us. Benefits are the norm...nothing special.

    Hourly employees can only work 40 hours but the workload is much heavier.

    Advice to ManagementAdvice

    Get lost.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Inogen full-time (more than a year)

    Pros

    location in santa barbara/ goleta

    Cons

    90% administrative work, medicare/dr's etc.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    If you're a sales professional, look elsewhere. This is a call center sales position. No longer actual sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Richardson, TX
    Former Employee - Sales Representative in Richardson, TX

    I worked at Inogen full-time (more than a year)

    Pros

    Job security....maybe? It's a consistent place to work. Mon-Fri 9-5 same old same old.

    Cons

    Making money is becoming increasingly difficult to do since the company's IPO. Maybe $40k/year

    Advice to ManagementAdvice

    Hire call center people to do this job. Not actual sales people who want to make an actual living.

    Recommends
    Negative Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Keep looking!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct to Patient Sales in Richardson, TX
    Current Employee - Direct to Patient Sales in Richardson, TX

    I have been working at Inogen full-time (more than a year)

    Pros

    There are no perks - except that you are allowed to wear jeans. It's like cubicle hell!

    Cons

    The company treats employees horribly! They are no rewards for hard work, meeting your objectives, performance reviews, etc. The pay was cut 30% for sales staff- constant change- no 'real management' in place-just money grubbers that hAve no regard for their employees or customers. If you are looking for a place to advance with rewards for hard work- keep looking. Inogen is a horrible, horrible place.

    Advice to ManagementAdvice

    Get a clue for how to treat people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    New management needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct to Patient Sales in Santa Barbara, CA
    Current Employee - Direct to Patient Sales in Santa Barbara, CA

    I have been working at Inogen full-time (more than 3 years)

    Pros

    Good work colleagues, minimal competition in the market

    Cons

    Upper management and leadership is non-existent

    Advice to ManagementAdvice

    Embrace your own core value of open communication

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Was a great learning experience in medical sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DTP Sales in Goleta, CA
    Current Employee - DTP Sales in Goleta, CA

    I have been working at Inogen full-time (more than 3 years)

    Pros

    Helping people by providing them a better quality of life with the Medical Equipment Inogen provided.

    Cons

    employee morale is very low, you can be doing great in your job but mangers will still find something to complain to you about.

    Advice to ManagementAdvice

    treat employees with respect and keep in mind a happy employees make for a better company!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    Excellent company with great growth potential, atmosphere, and compensation structure for sales reps.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Development Representative in Richardson, TX
    Current Employee - Customer Development Representative in Richardson, TX

    I have been working at Inogen full-time (less than a year)

    Pros

    1. This company is growing at a fast pace, but staying profitable.
    2. There is no cold-calling leads. All leads are initially in-bound calls or web requests, so the potential clients are asking to be contacted.
    3. The product you are selling really is the best available in the market.
    4. It's a relatively relaxed atmosphere. You can wear jeans, flip-flops, tennis shoes, and t-shirts any time. Also, they have a strict 40 hour work-week policy. No overtime and they are pretty flexible with shifts if you need to leave early and work late other days.
    5. All sales managers are promoted from within and are former Customer Development Representatives. That means that they've done the job that you're doing before and can really help contribute to success right out of the gate.
    6. The pay can be very rewarding if you work hard. There are no caps on commissions, and once you hit target, every sale you make above that is paid at a higher rate. Commissions are paid monthly, on time, and I've never had to go back to management and get them to pay me for a sale that wasn't calculated right in the system. Most reps are on track to make about $50-$80k / year in total compensation.
    7. There isn't really any office politics or secrets. The company has a company wide meeting where they go over results, financials, customer service, and ongoing projects every couple of months. Everything is discussed, including the things that need to be worked on, not just the good stuff.
    8. There hasn't been a single layoff or firing since I've started in our Richardson office. Out of the group of 11 that I started with in June 2012, 2 have been promoted into management, 1 has been promoted into a senior role on the team, and only 1 person has left the company. In less than 1 year, Inogen has hired over 30 new Customer Development Reps for the Richardson office, and only 4 have left the company. Compared to previous jobs I've been in, that is an excellent churn rate.

    Cons

    1. Since we deal with Medicare, sometimes the paperwork process for some sales can be frustrating and challenging if you're not a detail oriented person.
    2. You have to be willing to put in the work. The management team during training and in team meetings will talk about reps needing to make 50 calls / day to be successful. For the most part, I would say that's accurate, and if you're not willing to put forth the effort, you won't be successful.

    Advice to ManagementAdvice

    Keep doing what you're doing. The company is moving in the right direction and 2013 is looking very good!

    Recommends
    Positive Outlook
  10. 4 people found this helpful  

    I've never been in a company that was less focused on keeping their employees happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Development Representative in Goleta, CA
    Former Employee - Customer Development Representative in Goleta, CA

    I worked at Inogen full-time (more than a year)

    Pros

    It was better than being laid off. Plus you could feel satisfaction in getting patient their equipment and even a better quality of life.

    Cons

    They had a mimimal compensation plan and we even had commissions reversed when another process in the company was to blame

    Advice to ManagementAdvice

    Take time to work on making your compensation plans fair and you will see a 100x return on those efforts spent.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Best job to date!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Inogen

    Pros

    During my internship I was given exceptional responsibility, had a great boss and use this experience as my benchmark for determining what a good work environment is.

    Cons

    I cannot think of any cons.

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