Inovalon Reviews

Updated July 31, 2015
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297 Employee Reviews

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  1. Helpful (1)

    Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Inovalon full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fast growing, just went public, new mid level management with a can do attitude

    Cons

    Fast growing, just went public, new mid level management with a can do attitude but don't have a enough capital to change Senior Management

    Advice to Management

    look up the Peter principle.......


  2. Helpful (2)

    Technical Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Inovalon full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay was higher than average

    Cons

    Did not perform any duities the job required. Training focused on performing surveys and not on role hired for.


  3. A great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Quality Analyst in Bowie, MD
    Current Employee - Senior Software Quality Analyst in Bowie, MD

    I have been working at Inovalon full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very professional work culture.Good pay for the work.This is one of the best companies I have worked in terms of very pleasant work environment.

    Cons

    Very bad Health insurance plans even though the company is dealing with big Health Insurance clients.Many times don't get clear/open communications from upper management

    Advice to Management

    Work out for better Health insurance plans, Be open/clear to the employees.


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  5. Helpful (3)

    Slave drivers, no job security

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CCM in Miami, FL
    Former Employee - CCM in Miami, FL

    I worked at Inovalon (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay (hourly) and good benefits.

    Cons

    They are slave drivers, very high stress! There's an enormous pressure placed on their employees with the constant threat of being fired. Weekly and Biweekly job evaluations reminding you of the potential to loose your job once you fall under their 95% level of job performance and expectation. Your calls are randomly selected, monitored and graded. Environment is a call center with monitoring of not only the calls with a minimum number of calls required daily, but the employee is not to take more than a 2 minute break between each call. They monitor even the time you are away at the bathroom which is maximum 7 minutes. You are also not allowed to answer nor look at your phone. Bottom line is the location I worked in closed its doors after so many employees, quit, got fired or got sick from the high stress!!

    Advice to Management

    Sadly the CEOs of this company are Physicians and only care about the bottom dollar. They need to change their tactics and not push so hard to get that high volume at the cost of the employees well being. Provide a more relaxing environment with positive reinforcement and message of job security.


  6. Helpful (4)

    Zero Training, Zero investment in people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Inovalon

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The company has plenty of parking.

    Cons

    The company doesn't have a training department (!). You learn product knowledge by reading presentations. The company does not invest in people nor do they do the simple things, like maintain printers. They issue 10 year old laptops to new hires. There is no process, no new hire on boarding involving HR, IT, and the group you've been assigned to. You can wait months for proper AD permissions to do your job.

    Advice to Management

    Run for your lives.


  7. Helpful (2)

    Okay place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead, Clinical Communication Center Nurse (CCCN) - RN in Severna Park, MD
    Former Employee - Team Lead, Clinical Communication Center Nurse (CCCN) - RN in Severna Park, MD

    I worked at Inovalon (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Starting salary good but increases every year based on performance review that was sometimes difficult to meet. HR was always good to work with.

    Cons

    Management lacks transparency which fosters a very secretive environment and lack of trust. Communication can be lacking which also contributes to this environment.

    Advice to Management

    Be more open with your employees! Many have good ideas that management tends to give "lip service" to, giving the employee the idea that they influence and their feedback/input is wanted, when it really goes nowhere.


  8. Helpful (1)

    Have back-up money saved

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Review Consultant
    Current Employee - Site Review Consultant

    I have been working at Inovalon part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexibility of schedule. Some management do actually understand.

    Cons

    Communication is horrible. Onsite staff get many perks but if you do not work in the office there are no benefits other than 401k. No PTO, vacation.

    Advice to Management

    Care about your employees first-deadlines second.


  9. Helpful (5)

    Your worst nightmare is a reality here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Inovalon

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I do not have anything nice to say about this company.

    Cons

    If Isis had a company it would be named Inovalon.

    Advice to Management

    Learn how to treat people.


  10. Helpful (2)

    If you are use to structural environment of working .. This is not the place for you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Bowie, MD
    Current Employee - Business Analyst in Bowie, MD

    I have been working at Inovalon full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    - Good Working Opportunities in field on analytic

    Cons

    - ONLY 15 PTO in a year... NO SICK leave ... That means if you down on Fever or really sick then take a PTO or work from home. - Every few training sessions .. you have to train your self


  11. Helpful (1)

    Great for those in need of flexibility...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Data Collector in Philadelphia, PA
    Current Employee - Site Data Collector in Philadelphia, PA

    I have been working at Inovalon part-time

    Pros

    Ability to select availability (which can be changed at a later time); you set your schedule Work in different settings daily

    Cons

    Communication is limited due to out of state location of main office. This puts a strain on the employee/management relationship and the ability to be tangibly assessed for your work performance.

    Advice to Management

    Remote locations should be available in the operating states for associates.



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