Insight Enterprises Reviews in Phoenix, AZ Area

Pros

Energetic sales company. Lots of perks for working there, concerts, sporting events, shows. Fun people. Company provides Great benefits for there employees!

Cons

Management never shows praise for a job well done. Insight would rather higher people outside the company then promote within. Job roles are always changing, so if you did well one quarter its different the next.

Advice to Senior Management

Turnover is to high because they would rather have more employees then keep the ones they currently have and promote with in.

Pros

I had a wonderful job at Insight and I learned alot!

Cons

Just when you understand the position in the company and who you report too it changes.

Advice to Senior Management

The leadership in 2009 was good, however I that leadership is gone now!

Pros

stability,good benefits, career growth,good performance is acknowledged

Cons

if you are on the support side you will be making a fraction of what the sale team is making

Advice to Senior Management

Support should be PAID more money or any incentive that would drive the team to provide better service especially the ones that are performing well!

Pros

Insight has gone through many changes in the past 13 months. To stay relevant to clients and how partners go to market, it is important to stay nimble and relevant. There has been clear guidance and support as we have built new sales methodologies and processes to change conversations with our clients. We have many avenues to turn for support or instruction. Aside from the size, Insight continues to post quarter over quarter gains while increasing the sales force by 30 new employees a QTR. I feel that my contributions are valued and my voice is heard.

Cons

People unwilling to change as we grow and shift with our clients. Many of the legacy employees that have built a career on fulfillment are not as keen or open to changing direction. They need to do a better job of not letting rumors or bad attitude spread among the other employees. Insight also needs to re-evaluate the insurance carrier they use to today. Ameriben is by far one of the worst providers I have ever dealt with. Prices are ridiculous and coverage is spotty.

Advice to Senior Management

Insight is building a culture of high performance. In this they need to make swift decisions on letting average or poor performance not affect those willing to contribute. When I read the posts on this board, it is evident that you have either people who were not willing to change and grow with new direction, or simply were average or below average performers. It is a shame that more people that are making great strides or money within the company are not posting reviews on Glassdoor. My guess is we are busy making money and enjoy the perks of the job. Not as much free time to bash on those around me. ( I have been with the company 10 years)

Pros

Growing field, opportunity to learn a little about a lot of products and services in the IT industry.

Cons

Too much turmoil, change in management and senior roles.

Advice to Senior Management

Develop mentorship program to limit turn over.

Pros

Some good people, great opportunities if you are Mormon, I know a lot of reps that make great money, but you have to be able to survive 3-5 years of very little pay and volitile sales until you can build your book.

Cons

Terrible middle management, endless useless campaigns, metrics based on how many clients you called about the topic of the week, slow order entry terrible CRM system, true call center no freedom to visit clients and build relationships, I have witnessed Insight pull major accounts from seasoned reps for "Market Purity"

Advice to Senior Management

Listen to your employees. You claim to make attempts of this but nothing is never done.. Part of listening is TAKING ACTION. Ken is making some good changes but they have a loooooooooong way to go

Pros

Decent pay, Good benefits, Flexible shift

Cons

No performance review or raise in the year I was an employee

Pros

There are literally no positive aspects in working for this company short of just having a job to make your bills.

Cons

Terrible benefits package, 401k match is low, health care insurance costs to employee very are high. This company is just plain evil, managements compensation is based on screwing over low level employees and on their ability to send jobs to outsourcing 'partners'.

Advice to Senior Management

Insight started as a call center operation to sell hard drives on a low margin. That same cheap call center mentality still drives managements attitude and incentives. The best thing management could do is jump into an icy cold lake and take a deep breath.

Pros

Insight is a very large company with a lot of different departments. It is a great place to start a career, move around and try different roles provided that you have networked properly and interview well. The compensation is not as high as some other companies, but the opportunity is there if you're willing to go after it.

Cons

The same corporate politics that can help you land a job, and also get you walked out the door. You have to make sure that your boss, who is frequently a "good 'ol boy," likes you, or you may find yourself being disciplined or investigated in an effort to be rid of you. Not as high paying as other VAR's.

Advice to Senior Management

Find a CEO and president that will stay around for a while. Ideally ones that don't just identify operational issues, but do something about it.

Pros

They are a Large company with Opportunities for growth.

Cons

They don't ask lower level employees for their ideas. We are the ones that are growing the business. When we do speak, they don't listen.

Advice to Senior Management

Listen first.