Insight Reviews

Updated July 3, 2015
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2.9
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Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
135 Ratings

Pros
  • Good people work here and most care (in 12 reviews)

  • They are a fortune 500 co with good benefits (in 7 reviews)

Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Pros and Cons

256 Employee Reviews

Sort: Popular Rating Date
  1. CsR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Gilbert, AZ
    Current Employee - Customer Service Representative in Gilbert, AZ

    I have been working at Insight full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love working for the company. Always have had a great experience.

    Cons

    The base pay for the amount of work a CSR does is a little off.


  2. Culture of blame

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers
    Good manager two levels up
    Flexible schedule
    Plenty of refrigerators to store lunch

    Cons

    Long hours
    No work/life balance
    Snarky sales people
    No mercy for newbies

    Advice to Management

    Look at the work/life balance for ALL teams.


  3. Helpful (2)

    Painfully Disappointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Tempe, AZ
    Former Employee - Business Analyst in Tempe, AZ

    I worked at Insight full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The ability to telecommute. The people that work there. Flexibility with working hours. Meant to be a stepping stone, not a career.

    Cons

    Insight says they care about employees, but you are just a number. Use you, abuse you, then cut you loose when the tides change. Their new values of "Hunger, Heart and Harmony" is a load if crap. They are hoping this approach will bring in more "clients" (oops this week we are back to saying customer). The same people who are part of the "in-crowd" are continually recognized because they are given the opportunity to shine, while others who bust their butts are looked over time and again.
    I would never recommend anyone to work for Insight as I am too embarrassed of this company.
    Management is hired based on the buddy system. Positions "created" for friends, while overloading others to the point of being spread to thin to perform well at anything, and then letting those with the knowledge go.
    Pay is below similar in industry.

    Advice to Management

    You need to allow others an opportunity to shine instead of following the buddy system.


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  5. Helpful (1)

    Finance Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Insight

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work culture. The management is open to ideas and process improvements and give credit where due. Encourage inter company movement.

    Cons

    High work load. Necessitates putting in a lot of time after work hours.

    Advice to Management

    Great management. They pay attention to employee satisfaction survey and actually take actions to boost morale.


  6. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Canton, MI
    Former Employee - Project Manager in Canton, MI

    I worked at Insight (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Place to work. Good co-workers and great direct reports....................

    Cons

    Clients can be a pain. Mid-management turnover seem to happen every year.

    Advice to Management

    None


  7. Good company, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ

    I have been working at Insight full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice people to work with and a growing industry keep this job interesting. Good location and some growth opportunities depending on your position

    Cons

    Working in the RNOC is a draining experience. Most of the management team has a poor relationship with their team and provides no guidance or motivation. They're heads down all the time.

    Advice to Management

    Life your heads up and start talking to your team. Acknowledge them not only in your words but in your actions. Just sending a message saying "thanks" is lazy, quit being lazy.


  8. Helpful (2)

    Good place to start in IT industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall good company with good people and decent room for career growth. Nice casual work environment and on-site health clinic is a plus.

    Cons

    Low pay. They are content with being in the middle of the pack vs competition as far as pay, and it shows. Too cheap to make investments in their people or technology. Expect vendors to front the bill on absolutely everything.


  9. Helpful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Laredo, TX
    Current Employee - Supervisor in Laredo, TX

    I have been working at Insight full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you can prove yourself there is opportunities and you can learn many things

    Cons

    Wage is too low and labor is difficult no vacations

    Advice to Management

    Better wages and some vacations


  10. Helpful (1)

    Great culture but compensation is erratic.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Culture, Mid-level and front-line management, and good direction.

    Cons

    Not a good place to work without a book, could upgrade talent.

    Advice to Management

    Rebuild your comp plan that attracts the best in the industry.


  11. Terrible internal processes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Insight full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Big company great market share

    Cons

    Internal systems are terrible.

    Advice to Management

    Change the systems and double your revenue



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