Insight Reviews

Updated March 30, 2015
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2.9
234 Reviews
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Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
131 Ratings

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)

Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    Great company, helps employees pursue their career goals.

    Cons

    Benefits can be better, if you are located on the client site you may feel distant from the company as a whole

    Advice to ManagementAdvice

    Continue to filter communications to teammates. Great company to work for!

    Recommends
    Positive Outlook
    Approves of CEO
  2. Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Champion in Tempe, AZ
    Current Employee - Product Champion in Tempe, AZ

    I have been working at Insight

    Pros

    Great company to start your career, lots of resources to utilize, friendly people for most part, flexible working schedules, nice steady paycheck. A lot of perks when vendors do special events

    Cons

    Salary is below average, no training in place, not much career advancement opportunities, lack of leadership, have to learn on your own who your resources are.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful

    Always falling asleep at work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight full-time (less than a year)

    Pros

    Vendors would come and bring food and gifts, dress code was pretty relaxed for business casual

    Cons

    Only got one day of training (which was fine since I catch on quick), did not give me much to do but then would complain that they were understaffed when they could have just trained me. Pay was not worth the trip. Management would complain about high turnover, and I can see why they can't get people to stay working here.

    Advice to ManagementAdvice

    If you see an employee can handle more than what you give them show them the ropes, otherwise they will get bored and find a better opportunity.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful

    Managed Services and lack of pay/benefits/opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Services Technician in Tempe, AZ
    Current Employee - Services Technician in Tempe, AZ

    I have been working at Insight full-time (more than a year)

    Pros

    Like others before have stated, great place to learn the ropes and begin a technical knowledge base to start a career however, I would advise against any long term career at Insight as there are better opportunities elsewhere. PTO that accrues after tenure is adequate. Coworkers are generally pleasant to be around.

    Cons

    Employees pay for their own medical, high deductible plan ($3000 out of pocket until insurance pays coverage) and is extra cost to the teammate.

    Starting pay rate and seasoned rate does not come remotely close to industry standards for RNOC management.

    For a Fortune 500 company, supplies are scarce and not readily available.

    Due to lack of competitive pay and promotion, talent retention is almost obsolete.

    Advice to ManagementAdvice

    Listen to your employees more and start looking at graphs and market trends less. Offer more opportunity for advancement and provide incentives that will offset the stress of working under high level contracts for enterprise sized clients.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful

    Not a bad place to get your technical career started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Technician in Tempe, AZ
    Former Employee - NOC Technician in Tempe, AZ

    I worked at Insight full-time (more than 3 years)

    Pros

    I was in the NOC. Good starting place to launch a career in networking or server administration. They pay for certifications that you pass.

    Cons

    Pay is very low. PTO is hard to get approved. Poor collaboration between groups. Basically zero room for growth/promotion. They would bring in less experienced people to higher for positions on the engineering team because they could pay them less than more seasoned techs with experience. Managed services is having major changes, several layoffs and management shakeups.

    Advice to ManagementAdvice

    When you say you promote from within stop hiring external people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Good place to get your feet wet to move into a better opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    Insight is a great place to start and get your experience in the technology industry. As a VAR they have improved their training methodology from when I started, The base salary compensation is quite a bit higher than when I started as well.

    Cons

    Always changing the compensation plan. Every year they devise a new and unique way to minimize the compensation plan. Every year they add more difficult hurdles to clear and continue to get creative as to how to avoid paying commissions. If you don't like the compensation plan, just wait one year and it will no doubt change...but never for the better...the management will spin it and tell you how it is going to create a better opportunity for making greater commissions, however that is NEVER the case.

    Advice to ManagementAdvice

    Stop letting the big IT partners dictate how your company should be run. Don't continue to change the compensation plan and lie to employees telling them that your actions are not "cost saving measures" and "the new comp plan provides greater opportunities to make higher commissions".

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful

    Trying to be a player but has a long way to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Tempe, AZ
    Current Employee - Sales in Tempe, AZ

    I have been working at Insight full-time (more than 3 years)

    Pros

    Most peers are really great people

    Cons

    Clients have never heard of Insight. Management doesn't know how to manage, communicate, collaborate, help get things done, push the ball forward, think outside the box. The services we are chartered to sell are non-existent or are so rudimentary as to not set us apart. Trying to get things done within the company is nearly impossible. Lots of "No" people in high level positions. This company has no culture.

    Advice to ManagementAdvice

    Low pay, terrible vacation, disjointed sales messages, sales is told what to focus on which unfortunately is not in our wheel house - management needs to really focus on what the strengths of the company are and develop solutions around the strengths. Asset tagging and multi-site rollouts are not a leading edge service. Why is it so hard to get anything done?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful

    A lot of office politics at time, but there is some opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight full-time (more than 5 years)

    Pros

    The job has a lot of opportunity to learn when you first get into a position and they are willing to train well to get you up to speed. The company does offer basic insurance plans and a 401k. The opportunity for growth is good for starting positions. It is a growing company.

    Cons

    The environment can be very political at times with people focusing more on looking good than doing their jobs well. More managers than leaders in the company. In some positions it can feel like you are being micromanaged. The pay tends to be lower than industry average in certain positions.

    Advice to ManagementAdvice

    Focus more on getting results than trying to look good. Be a leader and your team will want to work for you as opposed to a manager who just comes in to do a job.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful

    Decent til the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Arizona in Tempe, AZ
    Current Employee - Arizona in Tempe, AZ

    I have been working at Insight full-time (more than 8 years)

    Pros

    Teammates were great! Always willing to help each other out even at the last minute.

    Cons

    Management is only there for themselves. Middle management only cares about meeting their numbers to get their own bonus.

    Advice to ManagementAdvice

    The round of layoffs could have been avoided if management would have spent more time on getting new clients in the door and not blaming engineers for clients leaving RNOC.

    Doesn't Recommend
    Negative Outlook
  11. Great company to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partner Sales Specialist in Tempe, AZ
    Former Employee - Partner Sales Specialist in Tempe, AZ

    I worked at Insight

    Pros

    Great employees, values and growth potential

    Cons

    A little political at times

    Advice to ManagementAdvice

    More reviews and better compensation for stronger employees

    Recommends
    Positive Outlook
    Approves of CEO

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