Insight Reviews

Updated October 20, 2014
Updated October 20, 2014
192 Reviews
2.8
192 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
106 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Tempe, AZ
    Current Employee - Account Executive in Tempe, AZ

    I have been working at Insight full-time (more than an year)

    Pros

    Insight sells for all major IT companies, many of which are in office so there are tons of contacts and opportunities for growth.

    Cons

    There is a lot of cold calling before you earn a client base so it can be pretty brutal first year or so.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Gotten Worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Tempe, AZ
    Former Employee - Account Executive in Tempe, AZ

    I worked at Insight full-time (more than 3 years)

    Pros

    Good co-workers, product training, cafe in building, lots of bathrooms, SWAG from vendors

    Cons

    Quotas and metrics intentionally unobtainable so that commissions paid out are lower than industry standards (6% versus 12% or more elsewhere), constant revisions to pay structure and never to the employees benefit, poor health insurance coverage (10k deductible), Insight is funded by manufacturers in-house (HP, Lexmark, Adobe, Juniper, Lenovo, etc) and in turn forces employees to attend "training sessions" which provide no new information, yet takes away from sales time, which leads to not being able to makes sales and dials to achieve the quotas. Punished for a good sales month by given an even higher quotas the following quarter in ALL 5 categories (called "buckets").

    Advice to ManagementAdvice

    Reward the high performers with something of real value, such as pay raises, better insurance and bonuses instead of plastic-cube plaques and letters from Ken Lamnick. Think about ways to reward and retain employees instead of how to chip away more their commissions each quarter to benefit yourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Lots of potential, however no Sales accoutability, paying half the industry commission rate will keep them mediocre!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Sales Executive
    Former Employee - Solutions Sales Executive

    I worked at Insight full-time (more than 10 years)

    Pros

    Lots of things to sell!

    Cons

    Poor work life balance, too many management changes, middle management is afraid to speak up and manage in fear of losing thier jobs. Poor at dividing territories to gain better market penetration, management will keep accounts vs doing what is best for the company. Many salary plan changes over the past 3 years which has been a continual downgrade.

    Advice to ManagementAdvice

    Get smart hold the AE's and Middle managment accountable for growing sales portfolio's, Many reps have accounts they do not work or call on, ie just passing electronic orders. Take away the bottom accounts from every rep, hire new reps on the commision that is already being paid out and penetrate the market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Sales Solutions Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Solutions Representative in Bloomington, IL
    Current Employee - Sales Solutions Representative in Bloomington, IL

    I have been working at Insight full-time (more than 3 years)

    Pros

    Good people to work with

    Cons

    No career developement, constant restructuring and reorganization

    Advice to ManagementAdvice

    Implement some sort of career development program, change is good, but too much of a good thing can be bad.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    They never fail to disappoint...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Tempe, AZ
    Current Employee - Sales Manager in Tempe, AZ

    I have been working at Insight full-time (more than 5 years)

    Pros

    Good people to work with. I enjoy my coworkers.

    Cons

    Management has no clue due to promoting within the good old boys club. Poor benefits. They talk about wanting to retain employees but do the opposite through their actions.
    The "fun commitee" tries REALLY hard but has no company sponsorship and support. Unfortunately EVERYTHING is about the bottom line. They don't consider employees as an asset.

    Advice to ManagementAdvice

    You have talent and experience within the company. Utilize it.
    If you'd invest in your employees it will come back to you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Partner Champion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner Champion in Tempe, AZ
    Current Employee - Partner Champion in Tempe, AZ

    I have been working at Insight full-time (more than an year)

    Pros

    It's big and so you get some of the natural benefits of that. Onsite healthcare clinic and dining facility for example.

    Cons

    What a disappointing adventure this has been. This is one of the cheapest and greediest companies I've ever been around. They frequently block career growth outside of the company and have terrible benefits, especially for a fortune 500 company. If it weren't for the partners spending money and schmoozing reps there would be little hope or positivity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Insight is getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Tempe, AZ
    Current Employee - Marketing Manager in Tempe, AZ

    I have been working at Insight full-time (more than 3 years)

    Pros

    At HQ in Tempe, most of the teammates are very helpful. There are many fun activities.
     New PM and Marketing Management are upgrading tools so people can be more efficient.
     In those departments starting to provide more training and more career opportunities.
    Management open about goals and direction.

    Cons

    Pay scale is low and health benefits are not good.
    No on-going sales training and no accountability in sales.

    Advice to ManagementAdvice

    Develop consistent goals across organization. Each partner has goals with no tie to sales expectations.
    In PM, encourage cooperation instead of competition between teams.
    Continue to provide career training and opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    It been a good experience at insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    They have good scheduling and work with you when you have family emergency. Everyone olis very helpful when you need help and they participate in volunteer work.

    Cons

    Office politics, no raises for a few years and when they did give a raise it was well below the average of other companies.

    Advice to ManagementAdvice

    Research into merits and pay for employees.

  10. 2 people found this helpful  

    Survival of the FIttest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Tempe, AZ
    Current Employee - Inside Sales in Tempe, AZ

    I have been working at Insight full-time (more than an year)

    Pros

    Good Entry Level with opportunity to make good money if you find the golden ticket

    Cons

    Sales process is still in building phase which can sometimes make it difficult to endure through the process.

    Advice to ManagementAdvice

    Build value in the employees that don't want to remain complacent instead of firing and hiring at more cost someone new to train and go through the full process all over again. Build a culture of employees that don't fear being replaced by the next new thing.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good company (for Phoenix) as it is one of only a handful of Fortune 500 in Phoenix

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight full-time (more than 5 years)

    Pros

    Above average pay, nice friendly work environment, benefits are improving (slowly), leadership is trying to get it right, emerging cloud environment may pay dividends, management is focused on improvement

    Cons

    Weak 401(k) match - only 25% match up to 6% of pay, 2-3% merit increases isn't going to cut it, need to scale merit increases on a value based system, inconsistent work from home policies from dept. to dept., C-level executives are paid too much (like many places) and not held accountable

    Advice to ManagementAdvice

    Need to focus on simplifying processes, employee retention,

    Recommends
    Neutral Outlook
    Approves of CEO

Work at Insight? Share Your Experiences

Insight

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.