Insight Reviews

Updated March 28, 2015
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  1. 6 people found this helpful

    Sales / Product Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Insight full-time (more than 3 years)

    Pros

    Prizes, incentives, bonuses for selling certain products.
    Casual dress code.

    Cons

    - Insight focuses on hiring only people that "smile and dial", they do not value actual, valuable knowledge about the IT industry. The first thing they told me when I interviewed is that we do not care if you know anything about technology and provide very limited opportunities for advanced training (unless it is on your own dime). That seemed backwards to me as I would be selling IT products.
    - Sales managers are glorified "yes men". If there is any dissension among the ranks, they are fired or re-positioned to another division.
    - Company is a "procurement arm" for most organizations. Meaning, Insight's ability to source and delivery product is their only real value to the industry. There are no services or unique products that set Insight above local/regional VARs. To make matters worse their supply chain is second rate to CDW and SHI. So really they are 3rd best in the second tier grouping of IT resellers.
    - 90% of Insight's sales are driven by the field team. I firmly believe that Insight's inside sales teams exist solely so they can charge their suppliers an arm and a leg to host "events" at their corporate HQ.
    - Compensation and commission splits are well below market rate. In the 4 years I worked at Insight, the sales commissions changed 5 times (each time it was worse than the structure before).
    - If you are looking to sell value and really build knowledge around the IT Industry, Insight is NOT the place to start. It might be a good place to end up after you build the knowledge elsewhere and then become a field sales rep or support the field sales team (ie Sales Engineer, Data Center specialist). However, Anything around the Inside Sales division is a dead end.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful

    EHHH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    The people are the only good part

    Cons

    Everything else is really bad

    Advice to ManagementAdvice

    Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful

    Good place to pad your resume for the next opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight full-time (more than 3 years)

    Pros

    Senior leadership--pretty impressive that the CEO knows most by name
    Cafe and health center at headquarters
    Good people work here and most care
    Sales rally event is cool

    Cons

    Benefits are substandard
    Work from home policy is dept by dept-would be nice if they could extend that to all
    Sales staff not trained well
    Buildings are old and tired; cube space is a joke
    Marketing seemed in disarray until recently

    Advice to ManagementAdvice

    Work from home-the policy needs to go all the way around...not just for HR and IT
    Review benefits... They are not cutting it and you will lose out to competitors or to other local businesses

    Recommends
    Approves of CEO
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  5. Engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    leadership, company values, and personal growth. leadership, company values, and personal growth. leadership, company values, and personal growth.

    Cons

    office culture, training, and, compensationleadership, company values, and personal growth. leadership, company values, and personal growth.

  6. 1 person found this helpful

    Product management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Management in Tempe, AZ
    Former Employee - Product Management in Tempe, AZ

    I worked at Insight full-time (more than 3 years)

    Pros

    Great benefits and good work, life balance.

    Cons

    If you are a female you absolutely will NOT have a salary that is as much as your male counterpart - even when you bring more experience and higher sales to the table,

    Advice to ManagementAdvice

    Find a way to halt the revolving door turnover in product management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Tempe, AZ
    Current Employee - Account Executive in Tempe, AZ

    I have been working at Insight full-time (more than a year)

    Pros

    Insight sells for all major IT companies, many of which are in office so there are tons of contacts and opportunities for growth.

    Cons

    There is a lot of cold calling before you earn a client base so it can be pretty brutal first year or so.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 4 people found this helpful

    Gotten Worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Tempe, AZ
    Former Employee - Account Executive in Tempe, AZ

    I worked at Insight full-time (more than 3 years)

    Pros

    Good co-workers, product training, cafe in building, lots of bathrooms, SWAG from vendors

    Cons

    Quotas and metrics intentionally unobtainable so that commissions paid out are lower than industry standards (6% versus 12% or more elsewhere), constant revisions to pay structure and never to the employees benefit, poor health insurance coverage (10k deductible), Insight is funded by manufacturers in-house (HP, Lexmark, Adobe, Juniper, Lenovo, etc) and in turn forces employees to attend "training sessions" which provide no new information, yet takes away from sales time, which leads to not being able to makes sales and dials to achieve the quotas. Punished for a good sales month by given an even higher quotas the following quarter in ALL 5 categories (called "buckets").

    Advice to ManagementAdvice

    Reward the high performers with something of real value, such as pay raises, better insurance and bonuses instead of plastic-cube plaques and letters from Ken Lamnick. Think about ways to reward and retain employees instead of how to chip away more their commissions each quarter to benefit yourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful

    Lots of potential, however no Sales accoutability, paying half the industry commission rate will keep them mediocre!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Sales Executive
    Former Employee - Solutions Sales Executive

    I worked at Insight full-time (more than 10 years)

    Pros

    Lots of things to sell!

    Cons

    Poor work life balance, too many management changes, middle management is afraid to speak up and manage in fear of losing thier jobs. Poor at dividing territories to gain better market penetration, management will keep accounts vs doing what is best for the company. Many salary plan changes over the past 3 years which has been a continual downgrade.

    Advice to ManagementAdvice

    Get smart hold the AE's and Middle managment accountable for growing sales portfolio's, Many reps have accounts they do not work or call on, ie just passing electronic orders. Take away the bottom accounts from every rep, hire new reps on the commision that is already being paid out and penetrate the market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 6 people found this helpful

    Partner Champion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner Champion in Tempe, AZ
    Current Employee - Partner Champion in Tempe, AZ

    I have been working at Insight full-time (more than a year)

    Pros

    It's big and so you get some of the natural benefits of that. Onsite healthcare clinic and dining facility for example.

    Cons

    What a disappointing adventure this has been. This is one of the cheapest and greediest companies I've ever been around. They frequently block career growth outside of the company and have terrible benefits, especially for a fortune 500 company. If it weren't for the partners spending money and schmoozing reps there would be little hope or positivity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful

    Sales Solutions Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Solutions Representative in Bloomington, IL
    Current Employee - Sales Solutions Representative in Bloomington, IL

    I have been working at Insight full-time (more than 3 years)

    Pros

    Good people to work with

    Cons

    No career developement, constant restructuring and reorganization

    Advice to ManagementAdvice

    Implement some sort of career development program, change is good, but too much of a good thing can be bad.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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