Insight Reviews

Updated July 4, 2015
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257 Employee Reviews

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  1. Good Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Overall I enjoyed working here. Great sales environment, good training, and fun atmosphere. Enjoyed working with most of the people in my department, very open door policy.

    Cons

    Can be a high stress environment, especially if you're in the sales department
    Multiple software applications, need to consolidate applications to save time

    Advice to Management

    Invest in improving the software applications


  2. Helpful (3)

    Not the greatest experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Central location in Dallas is close to major highways, some work from home flexibility, nice PTO structure, some nice coworkers, community involvement.

    Cons

    Lot of turnover, poor training, systems and back office issues, lack of career path, constantly changing and complicated bonus structure.

    Advice to Management

    Too many silos and systems issues. Need career path to retain and award hard working, experienced employees.


  3. Helpful (2)

    Account Executive-Specialized division

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is a lot of opportunity for sales at Insight. They also have a fun atmosphere Impressive relationships with customer base and impressive ability to extract funding & marketing dollars from partners.

    Cons

    Incredibly stingy in regards to commission, base salary, and benefits. Extremely disorganized with a lack of basic processes or much of a set career path. Very outdated systems (particularly CRM system) and billing methods requiring sales people to spend insane amounts of time on processes and administrative work instead of prospecting, cross selling and taking a consultative sales approach. Extremely corporate & poltiical at times. Company schedules lots of partner trainings and activities that take away sales reps time to sell (Insight charges partners for these trainings so they are profiting immensely just at the expense of their employes time).

    Advice to Management

    Spend more time getting feedback from reps and their day to day activity if you actually want to learn what would help them improve their numbers and mandate less call blitz and calling on unqualified marketing generated leads that result in few true qualified opportunities. PAY BETTER and you will attract more qualified candidates and reduce turn over. Employee morale will go up and reps will be more productive on the sales floor. Invest in your CRM system if you truly value it and require reps to use it often! Promote VPN access and working remotely.


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  5. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Engagement Specialist in Redmond, WA
    Current Employee - Client Engagement Specialist in Redmond, WA

    I have been working at Insight

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good company to work for

    Cons

    Corp structure is a bit difficult to understand

    Advice to Management

    None....


  6. Helpful (1)

    Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Technology based company and environment

    Cons

    Call center environment not focused on employees


  7. Helpful (3)

    Overall they do not care about their employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Supervisor in Phoenix, AZ
    Former Employee - Technical Supervisor in Phoenix, AZ

    I worked at Insight

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The Pay was good.
    The time off was good.
    They had some really good people working for them.
    Not much else was.

    Cons

    They do not give the training needed to succeeded.
    Not clear on the expectations.
    They terminated me because I took all of my vacation for a trip with my wife.
    They care more about image than getting the job done right
    Upper management had no involvement.


  8. Helpful (3)

    Been working here 7 months and wow what an eye opener. Very siloed, "not my job" attitude from many teams.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations
    Current Employee - Operations

    I have been working at Insight full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The people I work with are nice.

    Cons

    lots of manual processes, IT can't get the main order entry system supported by the infrastructure it needs...appears to be a lack of expertise around the tool itself (SAP).

    Advice to Management

    Pick a direction and stick with it for more than a couple months. Clarify who you are to the marketplace.


  9. Helpful (7)

    If you absolutely need a job for now but not a long term solution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I can't think of very many pros except for some of the people that I worked with.

    Cellphone reimbursement but my role required accessibility at all hours of the day and night which limited work/life balance.

    Cons

    I am glad that I got an opportunity to work for Insight as I have learned how NOT to run a business. The company needs to focus on a singular directions (changes are announced one day and updated the next) and seriously consider having ethics training for ALL especially the senior leadership team (I have witnessed conversations that question the humanity of leadership). Turnover is horrible and there is not much to attract the talent with compensation and benefits lacking way behind similar companies.

    Advice to Management

    With the exception of the CTO, I would recommend starting over with a strong ethical strategic leadership team focus on driving innovation and sales growth. Reward talent and they will make a difference.


  10. Helpful (1)

    Great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SSR - Support Services Representative
    Former Employee - SSR - Support Services Representative

    I worked at Insight full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management.
    Flexible work schedules.
    Personal growth.

    Cons

    The pay should be higher.
    Lack of one on one meetings from direct supervisor.

    Advice to Management

    Don't let an employee feel left out.


  11. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Specialist in Tempe, AZ
    Former Employee - Product Specialist in Tempe, AZ

    I worked at Insight

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Comfortable work environment, good training department, very fair comp plan

    Cons

    Try to provide a better balance/mix of training and the normal day to day activities

    Advice to Management

    None



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