Institute for Urban Family Health

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Institute for Urban Family Health Reviews

Updated February 25, 2015
Updated February 25, 2015
12 Reviews
3.1
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Neil Calman
2 Ratings

Employee Reviews

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  1.  

    Great staff and warm research community who care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Assistant in New York, NY
    Current Employee - Research Assistant in New York, NY

    I have been working at Institute for Urban Family Health full-time (less than a year)

    Pros

    People who genuinely care about the patients and their staff.

    Cons

    There is not the most financial backing in their employees with regard to moving their careers forward.

  2.  

    RN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Institute for Urban Family Health

    Pros

    Great place to learn, new grad friendly.

    Cons

    Low pay, no real nursing leadership.

    Advice to ManagementAdvice

    Need nursing leadership!

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    Experience working for IFH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Navigator
    Former Employee - Care Navigator

    I worked at Institute for Urban Family Health

    Pros

    This is a mission driven institution that does great work for New York City's underserved populations. It has plenty of opportunity for growth and leadership who are committed to improving the health of the community. They offer almost 5 weeks of paid time off to any full time employee and most employees (not including clinicians) only work 40 hours per week.

    Cons

    It is a fast paced, often chaotic environment and the pay is much lower than what can be found at academic research institutions or government entities.

    Advice to ManagementAdvice

    It's important to understand what's happening on the ground floor. Often times policies were created and enforced at IFH without any discussion about the relevance of those policies to the staff who they directly affected.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I enjoyed helping, supporting and interacting with my patients very much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Serives Representative in New York, NY
    Former Employee - Patient Serives Representative in New York, NY

    I worked at Institute for Urban Family Health full-time (more than a year)

    Pros

    The doctors and nurses were great to work with. They really care about their patients and went above and beyond for them.

    Cons

    The pay didn't match the work. And the employees knew that they were all disposable at a moment's notice.

    Advice to ManagementAdvice

    Appreciation goes a long way. Some of the administrators were full of themselves and abused their power. They had their favorites, and everyone knew it. Very unprofessional when it came to the employees. Their core values were great, but hardly implemented by ALL employees and administrators.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    A great place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Institute for Urban Family Health full-time (more than 10 years)

    Pros

    they really do believe in the mission

    Cons

    the great patient care provided does not filter to the employees, little interest in staff development

    Doesn't Recommend
  7. 1 person found this helpful  

    Demoralizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Clinician in New York, NY
    Former Employee - Mental Health Clinician in New York, NY

    I worked at Institute for Urban Family Health full-time (more than a year)

    Pros

    All of my colleagues are wonderful, intelligent, supportive, and inspiring people. I will keep in touch.

    Cons

    Excessively insensitive to the therapeutic alliance with all the data collection and the lack of clinical support and high case loads.

    Advice to ManagementAdvice

    Set case loads, give comprehensive health benefits, clinical supervision, and training in a more consistent and patient centered manner.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Veneer of professionalism masks the poorest services to clients and most unpleasant treatment of workers.

    Former Employee - Mental Health Clinician in New York, NY
    Former Employee - Mental Health Clinician in New York, NY

    I worked at Institute for Urban Family Health full-time (more than a year)

    Pros

    Flex time is available if wanted

    Cons

    Productivity demands are unrealistic. Professionals are infantalized. 30 mins for lunch is insufficient for a super high volume work load. 70+ caseloads. Management is unpleasant. High turnover of workers across the board. This was a nightmare job and a horror show agency. Clients are treated disrespectfully and clinicians are simultaneously infantalized and overworked. The mental health branch of the agency is a smoke and mirror hoax. Perhaps medical is better. The mental health client services delivered here are the poorest I have seen personally. I guess they are not actually committing fraud but they come as close as possible to fraud without crossing the line. They do not deliver effective services as their focus is only on the electronic medical record looking good. The actual delivery of therapeutic services does not seem to matter to management. I believe OMH likes this agency quite a bit. But I am sureinfantalized that the truth will come out. If you scratch the service beneath a good act of professionalism, all you will find is a nasty Medicaid mill.

    Advice to ManagementAdvice

    Be less disparaging towards clients

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Pretty Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Institute for Urban Family Health

    Pros

    Nice people and good mission.

    Cons

    Job was not for me.

  10.  

    Interesting place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mental Health Clinician in Bronx, NY
    Current Employee - Mental Health Clinician in Bronx, NY

    I have been working at Institute for Urban Family Health full-time (more than a year)

    Pros

    Good clinical supervision and decent salary. You get continuing education money to attend conferences and lectures, which is a nice perk. You get lots of vacation time. You gain a sense of satisfaction in helping others. I love my patients and some of my coworkers are awesome, too.

    Cons

    IFH is still finding their way and they've made some unusual hiring choices over the past year. The staff turnover rate is very high. Be wary of the Bronx clinics. If you do interview, speak to an employee currently in the position you are applying for to get the inside scoop.

    Advice to ManagementAdvice

    To be more careful of who you hire for management positions and to do better background checks.

    Doesn't Recommend
    Negative Outlook
  11.  

    underpaid and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nurse in Kingston, NY
    Former Employee - Nurse in Kingston, NY

    I worked at Institute for Urban Family Health full-time (more than a year)

    Pros

    health plan offered is sliding scale, affordable to those who make smaller paychecks. always a job vacancy.

    Cons

    low salary. long hours. lack of innovation. new programs initiated without discussion with staff. understaffed. longterm employees without motivation to exceed, can get away with status quo, if you are motivated to do your best, there is little reward.

    Advice to ManagementAdvice

    raise wages to increase, increase staffing.

    Doesn't Recommend
    Neutral Outlook

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