Insurance Australia Group
3.7 of 5 15 reviews
www.iag.com.au Sydney, Australia 5000+ Employees

Insurance Australia Group Reviews

Updated Apr 10, 2014

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3.7 15 reviews

                             

100% Approve of the CEO

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Mike Wilkins

(4 ratings)

69% of employees recommend this company to a friend
15 Employee Reviews
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  • Culture & Values
         
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  • No Opinion of CEO

 

Very positive, great people. Not a lot of opportunity for non-managers

Senior Analyst/Programmer (Current Employee)
Sydney (Australia)

I have been working at Insurance Australia Group full-time for more than 10 years

ProsCollegiate culture, good remuneration & benefits, very secure. Excellent work-life balance, very family friendly.

ConsOnly career path is into people management, not much technical leadership. Frequent restructures. One-way communication. You need to have a good relationship with your direct manager, and also that manager needs to be very effective when it comes to negotiation with their superiors.

Advice to Senior ManagementBuild first before restructure.

Yes, I would recommend this company to a friend

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Middle Management Great, Senior Management Useless

Senior Analyst (Former Employee)

I worked at Insurance Australia Group

ProsMiddle Management are very supportive

ConsSenior Management give no feedback as to direction, or if they do it is just lip service. A bit of an old boys club at the top.

Advice to Senior ManagementGet rid of the old boys club, staff morale is low.

Yes, I would recommend this company to a friend

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Not a bad place to work

Claim Advisor (Current Employee)
Christchurch (New Zealand)

I have been working at Insurance Australia Group full-time for more than a year

ProsFriendly staff and Management. Adequate training and opportunities to further skills. Team Playing environment, and corporate wardrobe.

ConsInflexibility with changing hours to a more suitable time. It was a good experience, but work-life balance could have been better

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Great company culture

Telephone Sales and Service (Former Employee)
Sydney (Australia)

I worked at Insurance Australia Group part-time for more than a year

Pros- They really care about the wellbeing of their employees
- Great discounts/benefits
- Vibrant company culture
- Fantastic work life balance
- Very honest Australian company

Cons- Pay is not the best

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Employer, lots of opportunities

Anonymous Employee (Current Employee)

I have been working at Insurance Australia Group full-time for more than 10 years

ProsGreat flexibility, lots of opportunities, management care about developing others, focus on culture and behaviours.

ConsNeed to encourage more information sharing and less "competing".

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work

Programmer (Current Employee)
Sydney (Australia)

I have been working at Insurance Australia Group full-time for more than 5 years

ProsLots of different opportunities in technology

ConsIt's a big company and I suppose IT is still seen as a cost centre by a lot of older folks in the company. In reality, if it wasn't for IT, there wouldn't be a company.

Advice to Senior ManagementInvolve your technologists in more decisions, don't dictate to them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Solid, trying to be better, but un-inspiring leaders in an un-glamourous industry

Senior Manager (Former Employee)
Sydney (Australia)

I worked at Insurance Australia Group full-time for more than a year

ProsThere is genuine desire to 'be better' rather than just accepting status-quo. Quite a large number of initiatives (for the business and for the staff) that could help, if completed. Large numbers of pleasant, friendly, professional staff.

ConsGenerally un-inspiring individuals in leadership positions. Many of the initiatives (see 'pros') fall by the wayside or become lip-service. Insurance is never going to be a glamourous industry.

Advice to Senior ManagementWhat you *say* you're going to do is good; now do it !

No, I would not recommend this company to a friend

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Heading in a positive direction

Business Partner (Current Employee)
Sydney (Australia)

I have been working at Insurance Australia Group full-time for more than 3 years

ProsI work with some smart, driven yet down to earth people. IAG genuinely cares about their employees and balances business and people strategy well. There's a clear focus on customer, community and delivering great products. Further, leadership is working hard to develop a culture that the organisation needs for sustained success.

ConsThere could be better greater focus on innovation - As insurance is fast becoming a commodity, how IAG separates itself form it's competitors while everyone else compete on price and no frills offerings is key.

Advice to Senior ManagementContinued focus on creating a culture of accountability and innovation

– I'm optimistic about the outlook for this company

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Sales heavy

Telephone Sales and Service (Former Employee)
Sydney (Australia)

I worked at Insurance Australia Group full-time for more than a year

ProsClean and friendly enough depending on your manager

ConsExtremely sales heavy. Gives a feeling a falseness as they encourage you to act as the you care or do whatever it takes to make a sale

Advice to Senior ManagementTry to encourage staff to really care about their customers

No, I would not recommend this company to a friend

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A blip in my career

Anonymous Employee (Former Employee)
Newcastle (Australia)

I worked at Insurance Australia Group full-time for less than a year

ProsGood work/life balance, great location

ConsPoor organisation and office culture, poor management style, terrible renumeration.

No, I would not recommend this company to a friend

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