Insurance Services Office Reviews

Updated August 2, 2014
Updated August 2, 2014
90 Reviews

3.0
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insurance Services Office President and CEO Scott G. Stephenson
Scott G. Stephenson
6 Ratings

Review Highlights

Pros
  • Relatively okay place to work if you're looking for work-life balance; but not much else (in 7 reviews)

  • I believe the benefits package is in general at least average (in 8 reviews)


Cons
  • No outside perspective from senior management - for the reason mentioned above (in 8 reviews)

  • Work from home is only a policy depending on who you are (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Insurance Services Office full-time for more than 5 years

    Pros

    Supportive of education; responsible management practices; dedicated staff; lots of opportunity for advancement.

    Cons

    vacation time could be better.

    Recommends
  2. 2 people found this helpful  

    BE VERY CAREFUL BEFORE YOU SIGN ON AS A WORKER FROM HOME HERE !!!!! YOU MAY VERY WELL REGRET IT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insurance Services Office

    Pros

    You don't have to see and listen to the people up the line on a daily basis. That's all.

    Cons

    Never ending increasing workloads, demands and hassles from supervisors, middle and upper level management. Most managers have few interpersonal skills, will rarely offer positive feedback. By the time you add up all the hours you put in here, your hourly rate will make delivering pizzas seem like a dream job.

    Advice to ManagementAdvice

    Try being genuinely concerned and appreciative of your employees, not just view them simply as a dollar number of revenue they produce.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Getting worse quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Jersey City, NJ
    Current Employee - Senior Analyst in Jersey City, NJ

    I have been working at Insurance Services Office full-time for more than 5 years

    Pros

    ISO/Verisk could be an exciting, dynamic place to work if employees weren't paid peanuts and put in silos. In the right hands, this business has lots of potential for continued profitability and opportunities to learn, if employee retention and development were taken seriously.

    Cons

    ISO was rarely an exciting place to work and never allowed the rank-and-file employees to monetarily enjoy its successes, but it was always stable and the environment was collegial.

    Now, there's little that is redeeming about the place. Rumors fly about staff reductions and ISO being sold. High turnover. Low-level supervisors under constant stress. It's only a matter of time before they get rid of the decent health plan. New upper management is making us feel like we've done nothing right the last few years and the staff is now being burdened to do a whole lot more with less, and we never get any recognition (in terms of compensation or otherwise). There's no incentive to continue jogging on their hamster wheel when you're underpaid to start with and you get a 2% merit raise and a 2% promotion raise.

    Senior management talks a good game, but the employees are so obviously an inconvenience. Management style and big-picture goals seem to vary month to month. They don't know or care about the revolving door at the staff level or the middle ranks wising up and jumping ship.

    Advice to ManagementAdvice

    In attempting to grow the business and keep it relevant, solicit and rely on the opinions and expertise of the people who have been here for a while and have helped get us this far. Change for change's sake is not always good. Set realistic goals. Take better care of the employees who have made this business so great. All it takes is an honest compensation analysis and an honest look at all the benefits taken away that were not replaced with anything as much as telecommuting. Survey the staff and see what the morale is. This is an intellectual business. Start caring about the sustaining the brain power within that makes it run.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Good place to learn in a high integrity and good work-life balance culture, but with sub-par pay.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insurance Services Office

    Pros

    There is good work life balance
    Good co workers
    Integrity in the work we do
    Above average benefits
    Strong performing company

    Cons

    Lower than average pay
    Might become too pigeon-holed
    Work might get stale
    My department did not do cutting edge work

    Advice to ManagementAdvice

    Training varies widely depending on who your supervisor you get. Company should invest in improving skills across departments

  6. 2 people found this helpful  

    Used to be a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technologist  in  Jersey City, NJ
    Current Employee - Technologist in Jersey City, NJ

    I have been working at Insurance Services Office full-time

    Pros

    The front line workers are very nice people

    Cons

    Clueless IT management.
    Won't invest in technology.
    High employee turnover
    Us against them attitude
    Management has complete lack us trust in its frontline workers
    Run weekly reports to make sure that people are behind the turnstiles 8 days per day. If not them you get 'spoken too' Never mind the fact that you worked 12 hours over the weekend.
    Work from home is only a policy depending on who you are.
    Bad raises

    Advice to ManagementAdvice

    Get a new senior IT management team

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst  in  Jersey City, NJ
    Former Employee - Actuarial Analyst in Jersey City, NJ

    I worked at Insurance Services Office full-time for more than 5 years

    Pros

    good company to start with

    Cons

    not enough room to grow professionally

  8.  

    Long term employee, great place to have a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ

    I worked at Insurance Services Office full-time for more than 10 years

    Pros

    Spent my whole life out of college with ISO and grew from entry level to management. There is growth potential in Business and IT organizations. Will get training but with less workers it's harder to schedule then it used to. Competitive salary and benefit package is great.

    Cons

    In IT the organization has gone through some changes recently and a lot of turnover. People are leaving even without having jobs and a lot of people are retiring as well. "Fed up" is the term you hear and not sure if the executives understand if the changes are actually hurting the organization, losing good, dedicated, employees.

    Advice to ManagementAdvice

    I would suggest a review of what's going on in IT and maybe interview current and former employees to try and get an understanding if the changes are good for the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    OKAY company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insurance Services Office

    Pros

    It was a decent experience, mainly because of the people I worked around. Other than that, the company itself was just OKAY

    Cons

    Growth opportunities are very limited unless you have a very specific background in insurance; in my opinion.

    Doesn't Recommend
    No opinion of CEO
  10.  

    ISO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insurance Services Office

    Pros

    Great growth potential for hard workers. Willing to invest in the employees.

    Cons

    No known cons with this company.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Consultant  in  Jersey City, NJ
    Former Employee - Software Consultant in Jersey City, NJ

    I worked at Insurance Services Office full-time for more than 5 years

    Pros

    Conservative, therefore, did not just survive in recession but flourished.
    Meritocracy is mostly prevalent
    Job satisfaction

    Cons

    Some departments have career growth plans but others do not have many growth opportunities.
    Working remotely is usually not allowed, sometimes it is allowed on case-by-case basis and also depending upon your rapport with your manager.

    Advice to ManagementAdvice

    Keep up the good work. You are headed in the right direction.

    Recommends
    Positive Outlook
    Approves of CEO

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