Insurance Services Office

  www.iso.com
  www.iso.com

Insurance Services Office Reviews

Updated November 5, 2014
Updated November 5, 2014
98 Reviews
3.1
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insurance Services Office President and CEO Scott G. Stephenson
Scott G. Stephenson
8 Ratings

Review Highlights

Pros
  • Relatively okay place to work if you're looking for work-life balance; but not much else (in 8 reviews)

  • I believe the benefits package is in general at least average (in 8 reviews)


Cons
  • No outside perspective from senior management - for the reason mentioned above (in 9 reviews)

  • Work from home is only a policy depending on who you are (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company to work for if you are with the right group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Jersey City, NJ
    Former Employee - Analyst in Jersey City, NJ

    I worked at Insurance Services Office full-time (more than an year)

    Pros

    Encourages employees to pursue continuing education. Good benefits. Great office location and facilities. Nice work environment with good co-workers.

    Cons

    Some older managers do not manage their direct reports fairly.

    Advice to ManagementAdvice

    Provide management training to supervisors. Encourage and allow productive employees to pursue career opportunities within the company so that they don't leave.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Sub Zero shower curtains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Security Analyst in Jersey City, NJ
    Former Employee - Information Security Analyst in Jersey City, NJ

    I worked at Insurance Services Office full-time (more than 3 years)

    Pros

    its a paycheck evry 2 weeks

    Cons

    several data center rooms overheating for years. Short on cooling and power for equipment. Many people in the IT dept were fired or quit under new management. Many employees act as if they are professional but lack any real skills.
    no oportunity for advancement. Raises in the last year were 1% or no raise at all in IT dept

    Advice to ManagementAdvice

    none because they seem to no it all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Company--Best Work Life Balance I've Seen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Representative in Sacramento, CA
    Current Employee - Field Representative in Sacramento, CA

    I have been working at Insurance Services Office full-time (more than 10 years)

    Pros

    Making your own schedule is the best part. The work split being in the field part of the day and at home part of the day is really nice.

    Cons

    If you're the chit chat around the water cooler type, you're not going to like this job. Home based and we only get together occasionally.

    Advice to ManagementAdvice

    Management is great and understands the difference between motivating versus being a jerk like previous managers. It hasn't always been good though it is right now.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Senior Programmer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmer in Newport, NJ
    Former Employee - Senior Programmer in Newport, NJ

    I worked at Insurance Services Office full-time (less than an year)

    Pros

    Friendly environment to work in
    Good Management
    Bonus based on performance
    Seniors ready to help

    Cons

    little opportunity for job advacement

    Recommends
    No opinion of CEO
  6.  

    Jersey City corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at Insurance Services Office full-time (more than 5 years)

    Pros

    Good salary, benefits, work environment

    Cons

    Inflexible corporate structure, lack of advancement

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good entry-level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at Insurance Services Office full-time (more than 3 years)

    Pros

    Good work/life balance, paid overtime, good benefits, casual work environment, supportive management

    Cons

    Few opportunities for growth, repetitious work, pay not highly competitive, very systems-oriented without analyzing effectiveness

    Advice to ManagementAdvice

    Invest in employees with training, advancement opportunities and performance incentives. Integrate some industry innovations to improve products & delivery systems

    No opinion of CEO
  8.  

    Good company, poor job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Representative
    Current Employee - Field Representative

    I have been working at Insurance Services Office full-time (more than 3 years)

    Pros

    Autonomy, Being able to work from home, company car, stock plan

    Cons

    No guidance, no co-workers, crappy equipment, managers less than helpful

    Advice to ManagementAdvice

    Be more helpful and understanding. Allow time for co-workers to get together and share ideas, improve the mentor program

    No opinion of CEO
  9.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Jersey City, NJ
    Former Employee - Analyst in Jersey City, NJ

    I worked at Insurance Services Office full-time (more than 5 years)

    Pros

    Great starting company for those who are not familiar with insurance.

    Cons

    Salaries are significantly lower than comparable jobs in the industry.

    Advice to ManagementAdvice

    Listen more to the silent minority.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Getting worse quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Jersey City, NJ
    Current Employee - Senior Analyst in Jersey City, NJ

    I have been working at Insurance Services Office full-time (more than 5 years)

    Pros

    ISO/Verisk could be an exciting, dynamic place to work if employees weren't paid peanuts and put in silos. In the right hands, this business has lots of potential for continued profitability and opportunities to learn, if employee retention and development were taken seriously.

    Cons

    ISO was rarely an exciting place to work and never allowed the rank-and-file employees to monetarily enjoy its successes, but it was always stable and the environment was collegial.

    Now, there's little that is redeeming about the place. Rumors fly about staff reductions and ISO being sold. High turnover. Low-level supervisors under constant stress. It's only a matter of time before they get rid of the decent health plan. New upper management is making us feel like we've done nothing right the last few years and the staff is now being burdened to do a whole lot more with less, and we never get any recognition (in terms of compensation or otherwise). There's no incentive to continue jogging on their hamster wheel when you're underpaid to start with and you get a 2% merit raise and a 2% promotion raise.

    Senior management talks a good game, but the employees are so obviously an inconvenience. Management style and big-picture goals seem to vary month to month. They don't know or care about the revolving door at the staff level or the middle ranks wising up and jumping ship.

    Advice to ManagementAdvice

    In attempting to grow the business and keep it relevant, solicit and rely on the opinions and expertise of the people who have been here for a while and have helped get us this far. Change for change's sake is not always good. Set realistic goals. Take better care of the employees who have made this business so great. All it takes is an honest compensation analysis and an honest look at all the benefits taken away that were not replaced with anything as much as telecommuting. Survey the staff and see what the morale is. This is an intellectual business. Start caring about the sustaining the brain power within that makes it run.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    BE VERY CAREFUL BEFORE YOU SIGN ON AS A WORKER FROM HOME HERE !!!!! YOU MAY VERY WELL REGRET IT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insurance Services Office

    Pros

    You don't have to see and listen to the people up the line on a daily basis. That's all.

    Cons

    Never ending increasing workloads, demands and hassles from supervisors, middle and upper level management. Most managers have few interpersonal skills, will rarely offer positive feedback. By the time you add up all the hours you put in here, your hourly rate will make delivering pizzas seem like a dream job.

    Advice to ManagementAdvice

    Try being genuinely concerned and appreciative of your employees, not just view them simply as a dollar number of revenue they produce.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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