Insurance Services Office Reviews

Updated September 1, 2015
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3.6
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Recommend to a friend
Approve of CEO
Insurance Services Office President and CEO Scott G. Stephenson
Scott G. Stephenson
15 Ratings

Pros
  • There is good work life balance (in 8 reviews)

  • Stable company, good co-workers, flex time (in 4 reviews)

Cons
  • Senior management talks a good game, but the employees are so obviously an inconvenience (in 9 reviews)

  • Work from home is only a policy depending on who you are (in 4 reviews)

More Pros and Cons

111 Employee Reviews

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  1. Network Admin

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Insurance Services Office full-time

    Pros

    I loved working for ISO. The people who work there are friendly, helpful and very team oriented. Its like a family. I enjoyed the atmosphere which was never formal or stuffy.

    Cons

    Your potential was not realized.


  2. Helpful (1)

    Actuarial

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Insurance Services Office full-time (More than a year)

    Pros

    - great study program - can study at work sometimes - friendly environment - flex hours - stock is doing great - lots of opportunities to learn more because of access to many different lines - innovative attitude around office, fun to be a part of it

    Cons

    - compensation below industry average - high turnover - recent reorganization makes it difficult to meet deadlines because we are each working in 2+ lines, periods of high workload (offset by slow periods with lots of down time)

    Advice to Management

    - lots of people are quitting due to compensation. Maybe it's time to increase pay / bonuses / raises - hire more people


  3. Senior Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Publication Support Analyst in Jersey City, NJ
    Former Employee - Publication Support Analyst in Jersey City, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Insurance Services Office (Less than a year)

    Pros

    Global reach of company interests. Great coworkers!

    Cons

    No accomodation for aging workers. No part-time availability.

    Advice to Management

    It's great to promote youth and diversity, but seniors also need to work, even if it's part-time.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great Job, Work from Home, Company car. Great support from staff and Management

    Cons

    Only Con is if you are not a self motivated perons.


  6. IT Security

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Established company, proven market, necessary attention spent to security tools and budding technology

    Cons

    More projects for interns to grasp better idea of typical corporate work/life balance


  7. Helpful (1)

    Small changes could make company a good place to work at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in Jersey City, NJ
    Current Employee - Actuarial Analyst in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Insurance Services Office full-time

    Pros

    - Good work life balance - Good study program and other benefits - Friendly coworkers - Work is very easy, minimal stress...this is also a con since it leads to not being well rounded or growing as an employee

    Cons

    - Little room for career growth - Compensation below industry average - Major lack of innovation - Management is very old school, even after a major reorganization, resulting in little change/improvement to processes

    Advice to Management

    Upper management needs to get a reality check and realize employees are not satisfied and there are areas that need major improvement if ISO is going to retain its employees. Also, remove people who are dead weight instead of allowing them to be detrimental to the growth of the company. Implement some sort of rotational program so people, at least business and actuarial students, to gain a better understanding of the insurance industry and the various areas they should be familiar with...having "experts" who then leave the company causes unnecessary training, subpar work, and a delay in release of products.


  8. Helpful (1)

    very poor work environment, dont treat their employees well

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook

    Pros

    not many, if any pros

    Cons

    Rude management, horrible work environment


  9. Great company, management could use some work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Insurance Services Office part-time (More than a year)

    Pros

    You have a set schedule and are rarely asked to work overtime, unless you're working on a project that may require you to stay a bit later. The help desk job I worked was 8-4pm, $11 an hour salary when I worked there.

    Cons

    It can take a while to advance in the company, a colleague of mine worked there 11 years before being promoted twice. While some of the "favorites" were able to advance much quicker.

    Advice to Management

    No favoritism. Rewards and advancement should be based on experience, job performance and skill, not who plays nice with management.


  10. Easy work, gets boring

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in Jersey City, NJ
    Current Employee - Actuarial Analyst in Jersey City, NJ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Insurance Services Office full-time (More than 3 years)

    Pros

    Good introduction to the pricing side of actuarial work. Very low-stress. Great study program. Friendly people.

    Cons

    Not very creative work. Middle management and upper management have very different cultures. Company doesn't have real competitors, translates to little drive to innovate, and it shows.

    Advice to Management

    upper management is in the clouds in terms of growth expectations. middle management and below needs to communicate this fact upwards.


  11. Helpful (3)

    Easy and unfulfilling.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very relaxed pace of work. If you put in 40 hours, you did more than most. You'll know everything you need to know to be successful in six months.

    Cons

    Since people generally have too much time on their hands, they tend to get overly invested in small details. This also leads to constant infighting. There is no staff development. Stretch assignments and rotations are nonexistent. Promotions are just a change in title, not responsibility. Expect to do the same thing for you whole career at ISO. Compensation is weak.

    Advice to Management

    Invest and develop your staff.



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