Insurance Services Office
3.2 of 5 86 reviews
www.iso.com Jersey City, NJ 5000+ Employees

Insurance Services Office Reviews

Updated Jul 1, 2014
All Employees Current Employees Only

3.2 86 reviews

                             

75% Approve of the CEO

Insurance Services Office President and CEO Scott G. Stephenson

Scott G. Stephenson

(4 ratings)

67% of employees recommend this company to a friend
86 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Relatively okay place to work if you're looking for work-life balance; but not much else"
    in 6 reviews
  • "They also have a convenient flex time policy"
    in 8 reviews
Cons:
  • "No outside perspective from senior management - for the reason mentioned above"
    in 8 reviews
  • "Too much in the way of micromanagement -- senior management does not provide a lot of room for upper management to operate"
    in 5 reviews
  • Show more review highlights

Reviews

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    • Senior Management
           
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    Good place to work

    Anonymous Employee (Former Employee)
    New York, NY

    ProsSupportive of education; responsible management practices; dedicated staff; lots of opportunity for advancement.

    Consvacation time could be better.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Used to be a good company

    Technologist (Current Employee)
    Jersey City, NJ

    ProsThe front line workers are very nice people

    ConsClueless IT management.
    Won't invest in technology.
    High employee turnover
    Us against them attitude
    Management has complete lack us trust in its frontline workers
    Run weekly reports to make sure that people are behind the turnstiles 8 days per day. If not them you get 'spoken too' Never mind the fact that you worked 12 hours over the weekend.
    Work from home is only a policy depending on who you are.
    Bad raises

    Advice to Senior ManagementGet a new senior IT management team

    No, I would not recommend this company to a friend

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    Good place to learn in a high integrity and good work-life balance culture, but with sub-par pay.

    Anonymous Employee (Current Employee)

    ProsThere is good work life balance
    Good co workers
    Integrity in the work we do
    Above average benefits
    Strong performing company

    ConsLower than average pay
    Might become too pigeon-holed
    Work might get stale
    My department did not do cutting edge work

    Advice to Senior ManagementTraining varies widely depending on who your supervisor you get. Company should invest in improving skills across departments

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
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    good work life balance

    Actuarial Analyst (Former Employee)
    Jersey City, NJ

    Prosgood company to start with

    Consnot enough room to grow professionally

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    Long term employee, great place to have a career

    Anonymous Employee (Former Employee)
    Jersey City, NJ

    ProsSpent my whole life out of college with ISO and grew from entry level to management. There is growth potential in Business and IT organizations. Will get training but with less workers it's harder to schedule then it used to. Competitive salary and benefit package is great.

    ConsIn IT the organization has gone through some changes recently and a lot of turnover. People are leaving even without having jobs and a lot of people are retiring as well. "Fed up" is the term you hear and not sure if the executives understand if the changes are actually hurting the organization, losing good, dedicated, employees.

    Advice to Senior ManagementI would suggest a review of what's going on in IT and maybe interview current and former employees to try and get an understanding if the changes are good for the company.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    OKAY company

    Anonymous Employee (Former Employee)

    ProsIt was a decent experience, mainly because of the people I worked around. Other than that, the company itself was just OKAY

    ConsGrowth opportunities are very limited unless you have a very specific background in insurance; in my opinion.

    No, I would not recommend this company to a friend

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    ISO

    Anonymous Employee (Current Employee)

    ProsGreat growth potential for hard workers. Willing to invest in the employees.

    ConsNo known cons with this company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    Good company to work for

    Software Consultant (Former Employee)
    Jersey City, NJ

    ProsConservative, therefore, did not just survive in recession but flourished.
    Meritocracy is mostly prevalent
    Job satisfaction

    ConsSome departments have career growth plans but others do not have many growth opportunities.
    Working remotely is usually not allowed, sometimes it is allowed on case-by-case basis and also depending upon your rapport with your manager.

    Advice to Senior ManagementKeep up the good work. You are headed in the right direction.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

    3 people found this helpful  

    Not like it used to be....

    Field Representative (Current Employee)

    ProsGet to work from home and a company car.

    ConsWork overtime without compensation, GPS tracking units on the car, antiquated equipment to use, very difficult bonus structure, no support from upper management, little to no error tolerance, no longer feels like a family or team, etc. Cell phones are still flip phones with no data plans, only 200 texts per month.

    Advice to Senior ManagementStop leaving reps in the dark. Show us where the company is going and how we are a part of that team, instead of whipping us to do more with high expectations. It gets old fast. There is no recognition. The incentives are a joke, being achievable unless you work insane hours without pay. They just say, "that's the trade off", but it's not even guaranteed. Stop holding trainings that show how to do things on ipads and iphones, if you are providing them to the staff. It's just rude for the underpaid people that can't afford them.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

    2 people found this helpful  

    It used to feel like going to work with family but now everyone is watching their back.

    Business Analyst (Current Employee)
    Jersey City, NJ

    ProsIf you work in the right area, it can be a good place to work.

    ConsIf you work in the wrong area, it is cut throat, endless hours and poor compensation.

    Advice to Senior ManagementInvest more in your employee moral. It will go a long way in helping to create a healthier environment and more successful company.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Insurance Services Office reviews and ratings — including employee satisfaction and approval rating for Insurance Services Office CEO Scott G. Stephenson. All 86 reviews posted anonymously by Insurance Services Office employees.