Insurance Services Office Reviews

Updated August 2, 2014
Updated August 2, 2014
90 Reviews

3.0
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insurance Services Office President and CEO Scott G. Stephenson
Scott G. Stephenson
6 Ratings

Review Highlights

Pros
  • Relatively okay place to work if you're looking for work-life balance; but not much else (in 7 reviews)

  • I believe the benefits package is in general at least average (in 8 reviews)


Cons
  • No outside perspective from senior management - for the reason mentioned above (in 8 reviews)

  • Work from home is only a policy depending on who you are (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Almost great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Operations Support Analyst  in  Jersey City, NJ
    Current Employee - Operations Support Analyst in Jersey City, NJ

    I have been working at Insurance Services Office

    Pros

    Nice people to work with
    No hassle of going to NYC
    Good view of the city, Nice location
    Some good benefit package (health benefits)
    Stability and security in the workplace.

    Cons

    Cheap raises, favoritism, low salaries as compared to industry. Use of too much paper should be more electronic. Management styles are lacking
    Parking
    Commuting
    Lack of management support
    Salary is low, not much of raise and promotion
    Recognition is very low
    Lack of technical knowledge by the upper management
    Many people leave for better paying/motivating jobs.
    Starting to hire more outsource
    Promotion seems to be given to friends of management
    Have to play politics to get to anywhere, who speak louder are getting ahead and who works hard and keeping quiet are getting abused.

    Advice to ManagementAdvice

    fairness in promotions and not only based on favoritism.

    Approves of CEO
  2. 1 person found this helpful  

    Okay place to work, not for everybody

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Engineer  in  Jersey City, NJ
    Current Employee - IT Engineer in Jersey City, NJ

    I have been working at Insurance Services Office

    Pros

    Nice people to work with
    No hassle of going to NYC
    Good view of the city, Nice location
    Some good benefit package (health benefits)

    Cons

    Parking
    Commuting
    Lack of management support
    Salary is low, not much of raise and promotion
    Recognition is very low
    Lack of technical knowledge by the upper management
    Many people leave for better paying/motivating jobs.
    Starting to hire more outsource
    Promotion seems to be given to friends of management
    Have to play politics to get to anywhere, who speak louder are getting ahead and who works hard and keeping quiet are getting abused.

    Advice to ManagementAdvice

    Restructure (hire managers that who is more technically knowledgeable to run the technical groups)
    Give more necessary training to people who really do the work
    Review the salary, compare it to rest of the market
    Buy the right tool to do the job, stop cutting back so much that we are constantly band-aiding the problems.

    No opinion of CEO
  3. 1 person found this helpful  

    Costs $640+ per month just to get to work!!!!! Oh yea, DONT GET SICK!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst  in  Jersey City, NJ
    Current Employee - Analyst in Jersey City, NJ

    I have been working at Insurance Services Office

    Pros

    Professional environment. Hey, it's a job!

    Cons

    Not allowing telecommuting is a huge CON! Almost everything I do is via computer so coming in 5 days a week is absolutely not necessary. I don't mind coming in, but between gas, tolls, parking, and wear-and-tear on my vehicle, just getting to work takes up almost half of my take home pay. In addition, they give 17 paid time off (PTO) days per year (THIS INCLUDES SICK DAYS). If you get sick once you can forget about going on vacation. That is just not a realistic amount of time to be sick, see doctors for regular check-up visit and also have personal and vacation time. What about if your children are sick? It's extremely NON-competitive in that sense. I have less days off per year than anyone I know. It makes balancing work and life very difficult and is bad for mental well-being. In addition, the salary is NOT very competitive, the trend is to come to ISO, gain experience, and then go to another company and make twice as much. It that sense, they should offer more incentives to stay.

    Advice to ManagementAdvice

    With gas prices, tolls, parking being sky high and the economy hurting, wouldn't it only make sense to offer at least part time telecommuting?? The sick time is a total joke!

    No opinion of CEO
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  5.  

    Almost great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Jersey City, NJ
    Current Employee - Software Engineer in Jersey City, NJ

    I have been working at Insurance Services Office

    Pros

    1. Your ideas are welcome and will be implemented if you're proactive.
    2. A lot of smart people.
    3. Great benefit package.

    Cons

    1. Promotion process is based on politics, not actual results.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Honest Opinion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Engineer  in  Jersey City, NJ
    Current Employee - IT Engineer in Jersey City, NJ

    I have been working at Insurance Services Office

    Pros

    The people at ISO are all genuinely decent people. This includes management on a personal level. Compensation is fair to me. Sorry to everyone complaining about salary, but my philosophy on compensation is : if you cannot do a job for your current compensation level you will probably find a reason for not being able to do the same job for ten times that amount.

    Cons

    The IT management team at ISO is regrettably the worst i have seen in my many years in IT. i have worked in many shops in my career. the indifference of IT management towards its employees, the politics and favoritism and labeling of employees by management goes beyond explanation and stains an otherwise decent place to work.

    Advice to ManagementAdvice

    Care enough to want to change our environment.

    Doesn't Recommend
    Approves of CEO
  7. 1 person found this helpful  

    entry level...for life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst  in  Jersey City, NJ
    Current Employee - Analyst in Jersey City, NJ

    I have been working at Insurance Services Office

    Pros

    good benefits (flex-time, tuition reimbursement, etc.), good understanding of work life balance. offer various learning seminars for knowledge sharing effrots.

    Cons

    low salary compared to the industry in general, favoritism in promotions and raises (teacher pet type mentality), senior management archaic and stagnates evolving the business.

    Advice to ManagementAdvice

    fairness in promotions and not only based on favoritism. stepping more into the information age to utilize web 2.0 applications.

    Doesn't Recommend
    Approves of CEO
  8.  

    Could be much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager  in  Jersey City, NJ
    Former Employee - Manager in Jersey City, NJ

    I worked at Insurance Services Office

    Pros

    Good company to learn and gain technical knowledge. Strong revenue primarily on monoply of ceratin types of data.

    Cons

    Senior managment not capable of creating realistic goals due to dictatorship like decisions. Unable to innovate and deliver new technologies to keep up with changing demand

    Advice to ManagementAdvice

    Leave and let a real management team do the job

    Disapproves of CEO
  9. 2 people found this helpful  

    Wonder, how many of the Senior Management have seen these reviews?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at Insurance Services Office

    Pros

    -When you are on vacation, YOU ARE ON VACATION. No emails, calls, etc.
    -Flex time is great if you have to come or leave, but this depends on your manager. Some are really meticulous when you come in and when you leave.

    Cons

    -No growth. Different scenarios depending on what department you are in. But overall, lots of people who worked in the company for 25-30 years, and they are NOT leaving.
    - Be prepared to feel like you are in 1980s. Most technologies are ancient due to a legacy of the company that is a monopoly in some products and services, so those areas did not see the need to change in decades. This legacy interferes with growth in those old areas, as well as hinders new acquired companies.
    -No outside perspective from senior management - for the reason mentioned above.
    - Politics, politics, politics... and silos that again hinder organic growth and distribution of competitive intelligence and insight.
    -Very bad compensation structure - they may pay you what you want in the beginning, but no bonuses or raises beyond an inflation point here.

    Advice to ManagementAdvice

    As a public company Senior Management - should have a better business strategy for organic growth. Betetr compensation of your new employees with fresh perspective. Break down silos and create a common purpose for a whole company.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at Insurance Services Office

    Pros

    Good work place but needs more competitive salaries

    Cons

    Work place needs more competitive salaries

    Advice to ManagementAdvice

    Good work place but needs more competitive salaries

    Recommends
    No opinion of CEO
  11.  

    Overall a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at Insurance Services Office

    Pros

    a very well managed, cost concious company - very stable - sustainable growth.

    Cons

    work/life balance isn't too bad; but it's not great either - should allow tele-commuting.

    Advice to ManagementAdvice

    Consider offering better work-life balance, including tele-communting

    Recommends
    Approves of CEO

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