Insurance.com Reviews

Pros

Tremendous team. Highly motivated team-players.

Cons

Atrocious CEO. Did not understand business opportunity or vet business plan. Poor communication; reactive C-level management; lack of company vision; poor money management; extremely poor management of the board.

Advice to Senior Management

Manage the board, not the other way around. Vet the financial strategy and then build products to support it. Remove expensive consultants who add no value. Run the company beyond just day-to-day.

Pros

Pay, professional advancement, provides a rewarding service

Cons

Poor communication from department heads and senior management. Management reluctant to make changes critical to employee morale and business success.

Advice to Senior Management

Good luck finding a job

Pros

Flexible work environment that allows for working at home occasionally. Tech side full of smart and dynamic people working hard.

Cons

Upper management is completely incompetent and keeps making the same mistakes over and over again and wonders why things keep heading in the wrong direction. Keeps playing up the core values than acting opposite them. While it used to be a fun place to work, it's not there now.

Advice to Senior Management

Listen to the troops down in the trenches more and stop listening as much to consultants nearly exclusively. Bring some fun back to the job.

Pros

Very good support and team work. Was a great company before the excellent founder sold out.

Cons

New CEO clueless or unmotivated about growing insurance business. No long term vision or strategy.

Advice to Senior Management

Get a clue and think long term about how to really expand lines and increase revenue in the insurance market. No real plans for growth, only stagnation. "Huge idea" for growth was new logo and mouseover button on website. Revamping the webpage is not cutting edge. I hope Dave does not wait too long to reassume flatline operations.

Pros

- Company wants to do well and is overall a decent place to work.
- Hours are not bad.
- People are reasonable and well meaning.
- Facilities are quite nice for a small company.

Cons

After 8 years, the company is still struggling to find a profitable business model. Simply haven't figured out a way to scale the business profitably. As such, the company is in constant crisis mode, seeminly always working to prepare the latest and greatest updates to the board on how things will be different this time...

Advice to Senior Management

Determine if monoline (auto-only) business model is feasible.

Pros

A good place to work. It has issues, mostly political, but no more than anywhere else.

Cons

Conflict averse management. A lot of management turnover in last 2 years.

Advice to Senior Management

Embrace the knowledge of those that have endured years of trying to solve these problems and beware of empire builders and "game-players".

Pros

The pay is better than the other similar type jobs in the area. They were flexible about time off and the average employees there were sharp people.

Cons

They have had two large layoffs in the past year. The business decisions that were being made were questionable and management was not open to feedback. Mid-level management was confused about policies that were in effect the year before and forgot (?!?) to tell us about a major change in the products that were offered until days before it was implemented.

The workplace was oppressive. Managers didn't care about the customer, only the sale. Some would instant message, hover over your shoulder, or scream from their cubes as they monitered the calls or if they thought that you were taking too long in a phone mode. We often questioned how acurate our quotes were. When the new bonus compensation plan was introduced it created a lot of bad behaviors that should have been obvious before they implemented it.

The word on the street is different than what management was telling us. To sum it up, this is a good idea badly done.

Advice to Senior Management

The new CEO seemed to have a good head on his shoulders and a plan. I hope that he does well. My advice would be to listen to the employees because they really are sharp.

Pros

Fast paced environment with lots of opportunity. Most of the people are very smart, hard working individuals. Insurance.com is always pushing the envelope especially with their technology.

Cons

It can be difficult to get noticed because everyone is very talented. Expectations are very high and very demanding.

Advice to Senior Management

NA