Integrated Merchandising Systems

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Integrated Merchandising Systems Reviews

Updated January 22, 2015
Updated January 22, 2015
9 Reviews
2.3
9 Reviews
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Employee Reviews

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  1.  

    Excellent medical coverage (low premiums) and generous PTO/holidays. Lack of communication and poor salaries.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Integrated Merchandising Systems full-time (more than 3 years)

    Pros

    Excellent benefits package. Generous PTO (start with 18 days). Receive an extra day off around most holidays for a 4 day weekend. Summer Fridays (half day every other Friday, with extra 4 hours made up during the week).
    Interesting line of work with impressive client list.
    Great group of employees.

    Cons

    Lack of communications between senior management and cross-functional teams.
    Low salaries and poor raises (although generous bonus %).
    Job can seem chaotic and unorganized due to feeling "in the dark" and the vast array of unique client obligations and processes.

    Advice to ManagementAdvice

    Engage employees with the company to keep them interested and motivated (communication!).
    Tighten and streamline processes. Invest in technology.
    IMS has the potential of being a fantastic place to work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Dysfunctional Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Integrated Merchandising Systems full-time (more than 3 years)

    Pros

    This company is competitive in their pay structure and has a great PTO plan. They often have four-day holidays as well, which is great!

    Cons

    The organizational structure is flat, so promotions are rare. There is a lot of political back-stabbing going on among many employees, in an effort to schmooze the upper management. It's apparent that there are 'favorites' and some of the favorites are the office bullies. When I worked there, several people were looking for other jobs, because they were so miserable. Steer clear of this company if you don't like office politics.

    Advice to ManagementAdvice

    Upper management: Develop and exercise your leadership skills, instead of only relying on middle management to do this. Find a way to eliminate the toxic work environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    My experience was mostly positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Franklin, WI
    Current Employee - Anonymous Employee in Franklin, WI

    I have been working at Integrated Merchandising Systems full-time (more than 5 years)

    Pros

    Benefits, bonuses, people, learning opportunities

    Cons

    Senior management team is not aware of what is happening within departments.
    Senior management team doesn't value opinions of customer service representatives or distribution associates.
    People are not promoted because they are qualified for positions.

    Advice to ManagementAdvice

    Listen to your employees.
    Promote 'qualified' employees.
    Keep employee information/confidences confidential.

    Doesn't Recommend
    Negative Outlook
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  5. 2 people found this helpful  

    Overall good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Morton Grove, IL
    Former Employee - Anonymous Employee in Morton Grove, IL

    I worked at Integrated Merchandising Systems

    Pros

    Company morale gatherings; Good benefits and bonuses

    Cons

    Not always good senior leaders at company that have strong leadership qualities

  6.  

    Shady place to work, but great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Account Representative in Morton Grove, IL
    Former Employee - Customer Account Representative in Morton Grove, IL

    I worked at Integrated Merchandising Systems

    Pros

    The benefits are really the only pro for working here. The yearly bonus is nice (based off of your review), and there's plenty of PTO time to use.

    Cons

    When hired I was told they "promote from within." In the 2 years I have been there, I have seen numerous positions filled by outside people, while employees are passed over. The management is kind of shady, and transparency is not their friend.

    Advice to ManagementAdvice

    If you want to keep valued, hard working employees, then you should do something about promoting them/compensating them fairly. Several times new people in the same position would start with a higher salary than those that had been there longer and had degrees/experience.

    Doesn't Recommend
  7.  

    IMS is a poorly managed company, particularly in their Oak Brook office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Oak Brook, IL
    Former Employee - Anonymous Employee in Oak Brook, IL

    I worked at Integrated Merchandising Systems

    Pros

    -Decent holiday schedule.
    -Decent paid time off allowed.
    -You will learn what NOT to do when it comes to managing a department professionally.

    Cons

    -Blatant disregard of company handbook by management; family is not allowed to report to other family members, yet this happens at IMS.
    -Customer Service manager is immature and uneducated.
    -Major disconnect between management and employees.
    -The customer service manager is more concerned with telling people what to do than actually producing high quality work.
    -IMS uses outdated computer software.
    -President of the Oak Brook office is clueless when it comes day-to-day processes.

    Advice to ManagementAdvice

    Integrated Merchandising Systems should look to become more professional and knowledgeable internally. Their best move would be to relieve the customer service manager of all their duties and authority. The customer service manager should undergo management training and obtain a college degree before being given the opportunity to manage employees. If the Human Resources department was not so concerned trying to create an image of being feared, they might realize what a poor job management is doing in some areas of the company.

    Doesn't Recommend
  8.  

    Terrible management, low salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Integrated Merchandising Systems

    Pros

    Co-workers at the same level were lovely

    Cons

    Long hours, little rewards, low salary

    Doesn't Recommend
    Neutral Outlook
  9.  

    now this is smart job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Merchandising in Nārāyanganj (Bangladesh)
    Current Employee - Merchandising in Nārāyanganj (Bangladesh)

    I have been working at Integrated Merchandising Systems

    Pros

    This job is very challenging. i like challenge. and also this is very smart job.

    Cons

    too much time should be given for this job.

    Advice to ManagementAdvice

    i think office time should be 8to 9 hours acceptableness.

    Doesn't Recommend
  10.  

    Not a positive place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Integrated Merchandising Systems

    Pros

    The benefit package is good. Employees receive extra time off around each holiday. My team members were a great group of people.

    Cons

    No opportunities for advancement or growth. Upper management not concerned with growing their employees. Upper management has the tendency to "talk out of both sides of their mouths" and unfairly target employees that do not "kiss up" to management. Salary not in line with the amount of work and level of responsibility. Always expected to be "on call" even when on vacation or taking paid time off. A lot of redundancy in systems (entering the same information in multiple places). Definitely not a place for an entrepreneurial or creative person (even though that is what's written in the account executive job description).

    Doesn't Recommend

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