IntelliCentrics Reviews

Updated June 25, 2015
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2.3
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Mike Sheehan
12 Ratings

16 Employee Reviews

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  1. Great Opportunity for Innovators

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Flower Mound, TX
    Current Employee - Anonymous Employee in Flower Mound, TX

    I have been working at IntelliCentrics full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast moving innovator!
    Dominant in the field!
    Difference maker

    Cons

    Not for everyone. Aggressive innovators will succeed!

    Advice to Management

    Keep growing the company and challenging the market!


  2. Dominant Company, Entering New Fields

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Flower Mound, TX
    Current Employee - Software Developer in Flower Mound, TX

    I have been working at IntelliCentrics (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    * "Own" their existing market 60-70% Marketshare, and the percentage is climbing
    * Not using investor money -- they fund all new product introductions out of
    Latest Technologies
    * Not "Frumpy" like alot of large companies -- It's a fast moving place -- things change fast
    * Smart leadership
    * Genius-level CEO

    Cons

    * If you like stodgy places where "process rules" -- it's not the place for you
    * If you like to work from home alot -- it's not hte place for you

    Advice to Management

    Keep growing


  3. Helpful (2)

    Not worth your time !!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IntelliCentrics full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some good technical people who know their stuff.
    Good experience and good technical skills to gain.

    Cons

    This company has senior management comprised of the very best snake oil salesmen.
    BEWARE you can get fired any day... any time!

    Advice to Management

    Go learn about the basics of managing and building a software company !


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  5. Helpful (1)

    CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Flower Mound, TX
    Former Employee - Anonymous Employee in Flower Mound, TX

    I worked at IntelliCentrics full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company has the potential to change the face of healthcare and possibly other industries in the future. Small, intimate environment.

    Cons

    Quite a toxic workplace culture where CEO insists on being involved in the minutia, and therefore will not delegate any authority to anyone else in the organization. Input from department leaders is routinely ignored, leading to false promises to customers and prospects regarding new product launches. Company has stagnated and Taiwanese owners are detached.

    Advice to Management

    Allow people to do the jobs you hire them to do. If you don't believe in your management team, do us all a favor and get rid of them.


  6. Helpful (1)

    Lack of leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IntelliCentrics part-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    People are nice and decent working environment. Good business vertical focused on health care

    Cons

    Lack of consistent focus. Leadership changes strategic direction frequently. Lack is trust with staff and low wages

    Advice to Management

    Let the staff do the work they are hired for and ease off the dictatorship management style. Alow creativity and don't be afraid to make decisions


  7. Helpful (1)

    Technical Staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IntelliCentrics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people on the team (below management)

    Cons

    Unrealistic approach to almost everything. Don't trust a word you hear from anyone in management. Only the CEO decides, everything. You will wonder how these people do anything. Generally they make a mess and move on. What a joke!

    Advice to Management

    Management here does not take advise


  8. Helpful (1)

    Great People, megalomaniacal CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Flower Mound, TX
    Former Employee - Anonymous Employee in Flower Mound, TX

    I worked at IntelliCentrics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people are great. Great ambition
    I truly loved the people of the company.

    Cons

    If you can please the CEO, well then you must have learned to be a chameleon or a shape-shifter. He keeps moving the target and you never know what kind of person you're walking into a meeting with.... Good CEO or bad CEO!
    The management team all bows down the CEO, no matter what he says.
    They will cut your throat and leave you bleeding if the CEO doesn't like you
    No soul in the management team.
    Unrealistic goals by the CEO that are "the emperor's new clothes"

    Advice to Management

    Develop some ethics and a soul! Honestly guys, how do you sleep at night?


  9. Helpful (2)

    Not worth the "potential"...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Flower Mound, TX
    Current Employee - Anonymous in Flower Mound, TX

    I have been working at IntelliCentrics full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Easy assignments
    - Easy schedule
    - Fair support from manager
    - Technical talent are very competent
    - Interesting work
    - Fair pay, not great for professional position

    Cons

    - CEO is critically bi-polar, changing his mind as the wind blows. Ambiguity is expected in a growth company, but amount of change is on dysfunctional end of the spectrum.
    - A host of semi-skilled, low educated business personnel stymie innovation.
    - Little to no processes in place, every day is a new beginning.
    - Organizational structure leaves gaps in authority and empowerment.
    - Leadership provides lack of direction, and when they do, it is consistently in different formats, expectations, etc.
    - HR processes are slow to respond, late to deliver and often bordering on incompetent
    - Little to no room for advancement

    Advice to Management

    - Develop bi-yearly goals for employees
    - Create bonus structure for upper employees
    - Develop roadmap and stick to it
    - Improve benefits
    - Give people a reason to stay other than locality


  10. fun atmosphere, easy enough position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Flower Mound, TX
    Current Employee - Customer Service Representative in Flower Mound, TX

    I have been working at IntelliCentrics full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    decent pay, good people, CEO is great, PTO.

    Cons

    benefits could be better
    web system is laughably bad

    Advice to Management

    implement some REAL training to your staff


  11. Not so Customer Service oriented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Flower Mound, TX
    Former Employee - Manager in Flower Mound, TX

    I worked at IntelliCentrics full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    ~Above average pay
    ~Fairly lenient rules and regulations
    ~Several schedules to choose from
    ~Relatively easy material to learn
    For a job, with no need to move up or hopes of advancing into a career type position this is a decent job.

    Cons

    ~Little to no room for advancement
    ~Management does not take proper internal measures for disciplinary action as required by the employee handbook
    ~Management does not feel the need to update training requirements or provide continuing education when information affecting the customers and customer service dept changes.
    ~There is little to no upper management support for large issues
    You will be promised that new positions are opening regularly and that advancement from within is a guarantee when you interview. People in the company waited 3 years before anything opened up at all for them to apply to. They hire from the outside more often than not and you only know of a new position the day someone starts.

    Advice to Management

    Upper management is only one person, everyone else under him has little authority to do as they wish without his approval and if he disapproves they could be fired. Turnover is the highest of any company I have ever worked at, and I have worked at a major call center before. The values of the company do not benefit the employees or customers as they would have you believe, they benefit a model that creates new products without worrying about existing ones or customer feedback. I think the CEO is generally a good person but feel he needs to focus more on the end user rather than the net gain.



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