InterContinental Hotels Reviews in Atlanta, GA Area

Pros

Benefits and compensation were good

Cons

Not always treated fairly. Good old boys club

Advice to Senior Management

treat employees with respect and fairly

Pros

Fun is important. Even when the job sucks, you still feel like everybody's in it together. As a member of the global ecommerce team, you get to work with alot of intelligent people and get to be part of some very creative solutions. The diversity of the team is fantastic.

Cons

With any large technology organizations, you'll see some bad decisions being made and supported from the top down. The hours can be a little insane, seeing as it's a global company and you have to interact/support groups around the world.

Pros

Nice place to work. Voted one of the best.

Cons

Area traffic congestion is a nightmare.

Pros

Competitive pay, good benefits, not a bad culture and general environment at Ravinia (HQ building near 285). Everyone who's moved from the data center (Alpharetta) to Ravinia says that it's a completely different, and much better, environment.

Cons

I was generally unimpressed with Tom Conophy as the CIO. He was insulting and disrespectful to some of the groups under him and that's just unacceptable from a leadership position. IT at IHG had some very good technical folks but management never seemed to have a cohesive plan and different VPs were often running off in opposite directions. In particular the data center (DC) was often treated like an unwanted step-child and senior management in the building is completely lacking in leadership. They're nice enough folks to chat with in the hall on the rare occasions they leave their offices but their game plan seems to be "don't make waves". Unfortunately, that doesn't get much done. They're understaffed and the general mood in the DC is gloomy, largely due to disorganization, a constant stream of "we need this tomorrow" projects and lack of support from the aforementioned management when you try to push back.

Advice to Senior Management

Data center management needs to get the book "Drive" by Daniel Pink, read it (only 146 pages) and take its message to heart. They need to become dynamic and develop a plan to build a data center where people where people are proud to work. They need to market what the data center does for the company and what more it could do.

Pros

good company, great environment, flexible

Cons

many people doing jobs the have no background in so they aren't subject matter experts

Advice to Senior Management

make friends, build an alliance

Pros

its all good to work at IHG

Cons

I dont see any issue working

Advice to Senior Management

keep doing better job expanding business in the hotel service business. it has been great to see the reviews and services provided

Pros

Beautiful office with a garden downstairs

Cons

Very clickish and hostile place to work. There is incompetence which is observed at high levels and it is tolerated. Hard and productive work is not recongnized. HR is not serving interests of employees. There is no outlet to discuss concerns.

Advice to Senior Management

Recongnize good work of employees and promote based on merit
Pay based on productivity and work effort

Pros

Most depts at IHG have a flexible supportive work schedule. Summer hours offer a 1/2 day off each week by working 4 10 hour days. In good years, the bonus program is wonderful, in bad years it doesn't exist. The office space at Ravinia is very nice with a shuttle to Perimeter and Marta.

Cons

As a foreign owned company, it can be hard to get big decisions made to keep the company nimble. It is a very conservative company. New managers aren't trained to be good managers and incompetence is allowed to continue. It is tough to move among departments and up the ladder. Office politics and "clicks" can cause roadblocks in getting work done which is disappointing.

Advice to Senior Management

New managers/ directors need better training and coaching. Cross functional training or job shadowing would help employees gain a stronger understanding of other departments and the company as a whole. Communication from senior management could be better. 360 reviews would help in situations where poor managers aren't trained to grow employees and give helpful feedback.

Pros

Flexible, opportunities to travel, good benefits package, decent salaries

Cons

Very difficult to move up within the company, promotions don't always go to the most qualified people

Advice to Senior Management

IHG needs to work on developing more opportunities for career training and advancement

Pros

Fairly good compensation
Usually competent, friendly peers on teams

Cons

ongoing overwork for some people
No career planning or growth plan supported.
Management by fear at many levels
HR exists to protect senior management.

Advice to Senior Management

Actually support the official corporate philosophy or change it.
Allow meaningful, anonymous evaluation of your manager at all levels.