InterContinental Hotels Reviews
Updated Feb 12, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 103 ratings Employees say it's "OK" |
CEO Rating
Based on 5 ratings
Chief Executive |
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Pros
Flexibiliy with the schedule and excellent benefits. The hotel discount was an amazing perk
Cons
The management acted with great arrogance and weren't friendly to all the employees
Pros
Great access to professional skills & development training for individuals seeking to acquire or enhance skills and abilities.
Cons
Lack of diversity in senior management at the corporate office and high aversion to satisfactorily and equitably resolving employee complaints as they ascend up through the ranks of the organization.
Pros
Most staff members are a pleasure to work with and consistently helpful.
Cons
Irregular and inconsistent hours. "Push to top" attitude at front desk. Inappropriate relationships interfere with professional management judgment calls. Management personal vendetta will give up great employees for self justification.
Pros
Fun is important. Even when the job sucks, you still feel like everybody's in it together. As a member of the global ecommerce team, you get to work with alot of intelligent people and get to be part of some very creative solutions. The diversity of the team is fantastic.
Cons
With any large technology organizations, you'll see some bad decisions being made and supported from the top down. The hours can be a little insane, seeing as it's a global company and you have to interact/support groups around the world.
Pros
Forward thinking, great people. Team environment, although a lot of siloed teams. Global focus, thinking big. The leader in the hospitality industry. Lots of opportunity for people who have good ideas.
Cons
The organization is a bit too flat; no senior managers or senior directors. So promotions can sometimes be an all-or-nothing kind of thing.
Advice to Senior Management
Add some more job levels to the organization, so that employees have a path to promotion that doesn't have to involved jumps between bands.
Pros
Nice place to work. Voted one of the best.
Cons
Area traffic congestion is a nightmare.
Pros
Competitive pay, good benefits, not a bad culture and general environment at Ravinia (HQ building near 285). Everyone who's moved from the data center (Alpharetta) to Ravinia says that it's a completely different, and much better, environment.
Cons
I was generally unimpressed with Tom Conophy as the CIO. He was insulting and disrespectful to some of the groups under him and that's just unacceptable from a leadership position. IT at IHG had some very good technical folks but management never seemed to have a cohesive plan and different VPs were often running off in opposite directions. In particular the data center (DC) was often treated like an unwanted step-child and senior management in the building is completely lacking in leadership. They're nice enough folks to chat with in the hall on the rare occasions they leave their offices but their game plan seems to be "don't make waves". Unfortunately, that doesn't get much done. They're understaffed and the general mood in the DC is gloomy, largely due to disorganization, a constant stream of "we need this tomorrow" projects and lack of support from the aforementioned management when you try to push back.
Advice to Senior Management
Data center management needs to get the book "Drive" by Daniel Pink, read it (only 146 pages) and take its message to heart. They need to become dynamic and develop a plan to build a data center where people where people are proud to work. They need to market what the data center does for the company and what more it could do.
Pros
Clear Vision
Employee Focus
Learning Opportunities
Best HR Process
Work Life Balance - 6 offs a month
Comparable compensation
Service Charge - Best in the city
Cons
Nothing specific to mention. yet there is a scope for improvement in leadership
Advice to Senior Management
Keep up the good work.
Pros
Good HR Practice
nice place
good ambience
likeable people
good food
Cons
Deaprtmentally not strong
no recognistion
no self respect
not genuine work
not so life safety
Advice to Senior Management
They are supportive
Pros
Family Atmosphere, Positive Reinforcement, Managers provide you with all of training and tools needed to perform the daily tasks at the property.
Cons
The only con that comes to mind when i was working at this property was that some employees felt that they were above others.


