InterContinental Hotels Group

  www.ihgplc.com
  www.ihgplc.com

InterContinental Hotels Group Reviews in New York, NY

457 Reviews
3.7
457 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
137 Ratings

Review Highlights

Pros
  • Company really values people of all types and their work life balance (in 27 reviews)

  • The working environment is great and the people are fantastic to work with (in 21 reviews)


Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 13 reviews)

  • Work Life Balance, can be the biggest con (in 5 reviews)

More Highlights

3 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY

    I worked at InterContinental Hotels Group full-time (more than an year)

    Pros

    Values of the company are really nice. Friendly work environment.

    Cons

    No cons as such to mention.

    Advice to ManagementAdvice

    Be as you are. You are great!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Nice Hotel, Great Benefits, Not so Good To Work At

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk in New York, NY
    Current Employee - Front Desk in New York, NY

    I have been working at InterContinental Hotels Group

    Pros

    Awesome Benefits Package
    Good Co-Workers
    Nice, New Hotel

    Cons

    Poor compensation
    promised promotion potential, but really non-existent
    poor management
    HR department needs to be re-trained

    Advice to ManagementAdvice

    Learn that you cant charge for EVERYTHING to increase revenue!
    There are two open positions in management but yet you refuse to promote anyone from within. There are at least 2 people there that deserve those respective promotions. And you may lose them, no you will lose them due to poor compensation and by NOT promoting them.

    Doesn't Recommend
  3.  

    A great place to stay...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Banquets in New York, NY
    Former Employee - Banquets in New York, NY

    I worked at InterContinental Hotels Group

    Pros

    If you enjoy working in hospitality and in a team-oriented environment, then this is the perfect place for you. There is a diverse work force, you interact with many people, coworkers and guests and working in the heart of NY is a plus. There is also opportunities to cross-train, promotion from within and even the ability to transfer between hotels if you want to stay in the Crowne Plaza family, but are relocating. They have a lot of employee prgrams/events and are very generous when it comes to prizes, giveaways and perks. You can also stay at other hotels at a discounted rate.

    Cons

    The hotel business is open 24/7/365; too many personalities; alot of office politics; not enough pay, employee areas need to be renovated; employee morale is low; people sometimes sre not friendly, eventhough we are in hospitality, top-heavy management; lack of communication with regard to what's going in with and in the hotel. Some of the management has no clue how to manage people, have no people skills. opportunities for promotion for line staff is almost non-existant, unless someone retires or gets fired; alot of firings, very stressful enrvironment; some adults can act so childish, there is a lack of integrity and honesty.

    Advice to ManagementAdvice

    Understand the value of employees' contribution to the hotel, and recognize/reward accordingly. Employee morale is important, they should be more aware of when it is low and the reasons why and make it a priority to fix.

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