InterContinental Hotels Group

  www.ihgplc.com
  www.ihgplc.com

InterContinental Hotels Group Reviews

Updated October 10, 2014
Updated October 10, 2014
433 Reviews
3.7
433 Reviews
Rating Trends

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Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
124 Ratings

Review Highlights

Pros
  • Company really values people of all types and their work life balance (in 26 reviews)

  • They have a great working environment, the people are very caring (in 19 reviews)


Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 12 reviews)

  • Low pay hard to deal with management no benifits or health insurance (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time (more than an year)

    Pros

    Great culture, good benefits & pay, great recognition prorgram. Great manager and director of my department that truly cares about their employees. Love the ability to further development myself both personally and professionally.

    Cons

    Upper level management seems to change often leading to shifts in work responsibilities. In three years, have had my portfolio shift 3 times.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great people, opportunity to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group part-time (more than an year)

    Pros

    Great opportunities to move up; excellent work environment. Everyone works together to achieve customer satisfaction. There is always someone willing to help problem solve and answer questions. Thorough orientation.

    Cons

    Sometimes felt like management was absent or unwilling to work with employees requesting additional hours. Did not always relate to employees well.

  3. 1 person found this helpful  

    Great industry, name & culture, but unclear path for success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at InterContinental Hotels Group full-time

    Pros

    What's not to like about hotels and ensuring travelers have a nice stay? IHG is in an industry with generally strong market leadership position; strong emphasis on people first by many corporate managers; in the Atlanta corporate office, regular office "fun" events such as field days and summer Fridays off.

    Cons

    1. There are also many managers who do not put people first - use your network to discover the people developers (ask questions like, "how many people have you promoted on your team?"). 2. "Second to the US Post Office in tenured employment" is a phrase one friend said right after starting, and it seems to be true for majority of corporate employees. They find a corner in the empire, get comfortable & form fiefdoms. They are not trying to advance and can be roadblocks to success. 3. Advancement is not a clear path; "EEOD" is an Orwellian term.

    Advice to ManagementAdvice

    Remove the duplication & make a KPI for managers to indicate how many people they have promoted out of their team. Also, shake up the HR team and smooth out the application process. The dept is incompetent and full of box checkers.

    No opinion of CEO
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  5. 1 person found this helpful  

    I've worked at IHG in various roles for over 10 years. The people are what make the company a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hotel Support in Atlanta, GA
    Current Employee - Hotel Support in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time (more than 10 years)

    Pros

    The people really are the best. They are passionate about the products and for the most part are easy to work with.

    Cons

    Leadership. Our current leaders need to go. They are managing to Wall Street right now.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Carolina, PR
    Former Employee - Bartender in Carolina, PR

    I worked at InterContinental Hotels Group full-time (more than 5 years)

    Pros

    Great training and benefits, positive coaching.

    Cons

    Competitive positions, high turnover rate.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Hard worker and seeks learning environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network/Desktop in Atlanta, GA
    Former Employee - Network/Desktop in Atlanta, GA

    I worked at InterContinental Hotels Group full-time (more than 3 years)

    Pros

    The staff and the network setup was very complete and functional.

    Cons

    I am looking for a fulltime permanent position, and they kept me contract.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    good place to work very friendly

    Current Employee - Java Developer in Dunwoody, GA
    Current Employee - Java Developer in Dunwoody, GA

    I have been working at InterContinental Hotels Group as a contractor (less than an year)

    Pros

    easy to learn, lots of new technologies used

    Cons

    not many activities between teams

    Advice to ManagementAdvice

    increase work life balance by organizing activities between members of teams

  9.  

    Great learning experience and company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Intern in Atlanta, GA
    Current Employee - Marketing Intern in Atlanta, GA

    I have been working at InterContinental Hotels Group as an intern (less than an year)

    Pros

    - The definition of hospitality extends beyond the hotels; IHG really does care for their people and people for each other
    - Amazing work-life balance
    - Eager to facilitate growth and learning
    - Working with some of the most reputable brands in the industry
    - Every voice gets heard; some opportunities for addressing issues to the senior leadership team

    Cons

    - A lot of constant organizational restructuring

    Advice to ManagementAdvice

    - Hire more for talent and less for experience

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Pros

    Great company to learn new technologies

    Cons

    They are just getting started in process

    Advice to ManagementAdvice

    Please give more thought into the actual contributions of people. There are few great contributors but there are many 'pretend' super stars who lack critical skills

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    reliable and great people to work with; just work hard.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Pros

    great globally recognized, internationally respected, everybody together.

    Cons

    depends on each department, needing to work together better in large organization

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