InterContinental Hotels Group

  www.ihgplc.com
  www.ihgplc.com
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InterContinental Hotels Group Reviews

Updated September 25, 2014
Updated September 25, 2014
427 Reviews
3.6
427 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
121 Ratings

Review Highlights

Pros
  • Company really values people of all types and their work life balance (in 23 reviews)

  • They have a great working environment, the people are very caring (in 19 reviews)


Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 12 reviews)

  • Low pay hard to deal with management no benifits or health insurance (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great people, opportunity to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group part-time for more than a year

    Pros

    Great opportunities to move up; excellent work environment. Everyone works together to achieve customer satisfaction. There is always someone willing to help problem solve and answer questions. Thorough orientation.

    Cons

    Sometimes felt like management was absent or unwilling to work with employees requesting additional hours. Did not always relate to employees well.

  2.  

    good place to work very friendly

    Current Employee - Java Developer  in  Dunwoody, GA
    Current Employee - Java Developer in Dunwoody, GA

    I have been working at InterContinental Hotels Group as a contractor for less than a year

    Pros

    easy to learn, lots of new technologies used

    Cons

    not many activities between teams

    Advice to ManagementAdvice

    increase work life balance by organizing activities between members of teams

  3.  

    I've worked at IHG in various roles for over 10 years. The people are what make the company a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hotel Support  in  Atlanta, GA
    Current Employee - Hotel Support in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time for more than 10 years

    Pros

    The people really are the best. They are passionate about the products and for the most part are easy to work with.

    Cons

    Leadership. Our current leaders need to go. They are managing to Wall Street right now.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Carolina, PR
    Former Employee - Bartender in Carolina, PR

    I worked at InterContinental Hotels Group full-time for more than 5 years

    Pros

    Great training and benefits, positive coaching.

    Cons

    Competitive positions, high turnover rate.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Hard worker and seeks learning environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network/Desktop  in  Atlanta, GA
    Former Employee - Network/Desktop in Atlanta, GA

    I worked at InterContinental Hotels Group full-time for more than 3 years

    Pros

    The staff and the network setup was very complete and functional.

    Cons

    I am looking for a fulltime permanent position, and they kept me contract.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great learning experience and company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Intern  in  Atlanta, GA
    Current Employee - Marketing Intern in Atlanta, GA

    I have been working at InterContinental Hotels Group as an intern for less than a year

    Pros

    - The definition of hospitality extends beyond the hotels; IHG really does care for their people and people for each other
    - Amazing work-life balance
    - Eager to facilitate growth and learning
    - Working with some of the most reputable brands in the industry
    - Every voice gets heard; some opportunities for addressing issues to the senior leadership team

    Cons

    - A lot of constant organizational restructuring

    Advice to ManagementAdvice

    - Hire more for talent and less for experience

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Pros

    Great company to learn new technologies

    Cons

    They are just getting started in process

    Advice to ManagementAdvice

    Please give more thought into the actual contributions of people. There are few great contributors but there are many 'pretend' super stars who lack critical skills

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Engagement Scores shouldn't rule the Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management  in  Atlanta, GA
    Current Employee - Management in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time

    Pros

    Hospitality company - practices "hospitality" feel and people are friendly and events are nice. Depending on the department you work in, the experience can be a fun environment.

    Cons

    Company more concerned with getting on the fortune list, than actually "fixing" the employee related issues. Attitude is if you don't like it here- go somewhere else. Since everyone is so friendly, the transparency of what is wrong and confronting it, is often missed, because people are to afraid to speak up and are more concerned with "engagement score, being a certain point, rather than actually trying to "address engagement issues. Positions are base more on how people "feel" about you and less on whether you are "qualified".

    Advice to ManagementAdvice

    Actually listen to employees instead of finding ways to "restructure or terminate" employee you feel have issues.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Lovely place to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Pros

    The pay is awesome and steady

    Cons

    Management leaves much to be desired

    Advice to ManagementAdvice

    Train your lower managers to have more compasion

  11.  

    reliable and great people to work with; just work hard.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Pros

    great globally recognized, internationally respected, everybody together.

    Cons

    depends on each department, needing to work together better in large organization

InterContinental Hotels Group Photos

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