InterContinental Hotels Group Reviews

Updated May 27, 2015
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3.7
535 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
164 Ratings

Pros
  • Company really values people of all types and their work life balance (in 27 reviews)

  • The working environment is great and the people are fantastic to work with (in 21 reviews)

Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 13 reviews)

  • Work Life Balance, can be the biggest con (in 5 reviews)

More Pros and Cons

535 Employee Reviews

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  1. Director of F&B Services / Exec. Chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Food and Beverage Services/Exc Chef in Memphis, TN
    Former Employee - Director of Food and Beverage Services/Exc Chef in Memphis, TN

    I worked at InterContinental Hotels Group full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Company to work for, uniform guidelines to all Hotels creating the recognizable chain with high quality of service. During my career of 13 years I did great, achieving Intercontinental Hotels Group; The Best of The Bests F&B Director 2009

    Cons

    Company ruining-down great reputation by adapting low quality of hotels chain like: holiday inn. Impossible or life time work to convert these Hotels to IHG standards.

    Advice to Management

    More pop=up inspections of lower quality hotels.

  2. Helpful (2)

    head chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Chef in Miami, FL
    Current Employee - Head Chef in Miami, FL

    I have been working at InterContinental Hotels Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    • Cook for large banquets, buffets, and special events
    • Check for food quality and preparation before food is served to customers
    • Worked in all areas of the kitchen
    • Organize food inventory and kitchen equipment

    Cons

    • Design menu items
    • Prepare food menu pricing
    • Organize food inventory and kitchen equipment
    • Managed of a large kitchen/restaurant staff
    • Stock ordering
    • Quality control for product inspection

    Advice to Management

    Cooked for room service, over 300 rooms
    • Assist main chef with any kitchen duties
    • Organize food inventory and kitchen equipment
    • Preparation of food for any event

        Cooked for room service, over 300 rooms
    • Assist main chef with any kitchen duties
    • Organize food inventory and kitchen equipment
    • Preparation of food for any event

  3. shuttle driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    work with good peoplet too

    Cons

    no time for lunch,whille driving

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Director

    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at InterContinental Hotels Group (More than 8 years)

    Pros

    culture flexibility global fun hospitality

    Cons

    constant change transitional leadership benefits

  6. analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Recommends
    Recommends

    Pros

    great culture, good benefit, good work and life balance

    Cons

    can not think of any

  7. Director of Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company works very hard to keep up with competition

    Cons

    To much change in short window of time

  8. I will never work for another Franchise Company again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Manager in Vidor, TX
    Former Employee - Guest Services Manager in Vidor, TX

    I worked at InterContinental Hotels Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Intercontinental Hotel Groups is fine to work for.

    Cons

    Working for a Franchise Company on the other hand that does not want to abide by policy and regulations is another.

    Advice to Management

    My advice to IHG is that they try and delegate better structure for the employees that have to deal with the in between Franchise Management aspect of it.

  9. Many chanllenges,not a chance for advancement due to many European values and standards of what is acceptable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office in New York, NY
    Former Employee - Front Office in New York, NY

    I worked at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great employees, even some great managers have come through the door unfortunately, they don't usually stay as they have the potential to making some great improvements to the Barclay instead of just creating another bullet point on their resumes.

    Cons

    High turnover of management, lack of shared important information between departments. Some managers where just awful they stayed a long time

    Advice to Management

    Be better at the hiring process, Good management comes in all shapes, sizes and nationalities

  10. Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender/Server in San Antonio, TX
    Former Employee - Bartender/Server in San Antonio, TX

    I worked at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits: 401k, health insurance, hotel discounts. Just like everywhere else, there are good people to work for and not so great ones.

    Cons

    Didn't have many cons. The hotel I worked at was taken over by another management company and went downhill from there.

    Advice to Management

    Acknowledge both morning and evening staff members.

  11. Sales Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Morton, IL
    Current Employee - Sales Coordinator in Morton, IL

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It's great to meet new people every day, IHG has a great rewards program that many people are loyal too.

    Cons

    No cons for IHG, everything is different depending on who or what management company owns your hotel.

    Advice to Management

    Don't play favorites, just because you are friends with someone doesn't mean that they are the right person for the job. Also, have a competitive salary, our management company is very stingy when it comes to compensation.


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