InterContinental Hotels Group Reviews

Updated March 25, 2015
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3.7
526 Reviews
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Recommend to a friend
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InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
163 Ratings

Pros
  • Company really values people of all types and their work life balance (in 27 reviews)

  • The working environment is great and the people are fantastic to work with (in 21 reviews)

Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 13 reviews)

  • Work Life Balance, can be the biggest con (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Be yourself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Manager in Charleston, SC
    Current Employee - Customer Care Manager in Charleston, SC

    I have been working at InterContinental Hotels Group

    Pros

    plenty of training, company also allow individuals freedom to be themselves,very friendly and relaxed atmosphere

    Cons

    It is hard to get to a day shift or weekends off even after 2 years. Everything is based on seniority and with department hiring internal hires on a regular basis, it seems your ranking never moves up.

    Advice to ManagementAdvice

    Alternative ways of assigning schedules should be looked at.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. catering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Pros

    good company ihg has many growth opportunities

    Cons

    management, sales teams seem to work against food and beverage

    Advice to ManagementAdvice

    sales teams should work together

    Recommends
    Positive Outlook
  3. Hotel undergoing new ownership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Representative in Montgomery, AL
    Former Employee - Guest Service Representative in Montgomery, AL

    I worked at InterContinental Hotels Group

    Pros

    Hotel employee rate
    Nice teammates
    Good empowerment

    Cons

    Salary
    Set schedules and times
    Work weekends and holidays

    Recommends
    Negative Outlook
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  5. Opening operations

    Current Employee - Food and Beverage Supervisor in White Plains, NY
    Current Employee - Food and Beverage Supervisor in White Plains, NY

    I have been working at InterContinental Hotels Group

    Pros

    Nail down meaning of Team work!

    Cons

    You don't realize how much better it is to work for IHG than other companies in the industry

    Advice to ManagementAdvice

    Be more open to former IHG Employees applicants

    Recommends
  6. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time (more than 5 years)

    Pros

    There are some great Managers there

    Cons

    Lot of gossip goes on there

    Advice to ManagementAdvice

    Try not to believe everything you hear its not always the truth

    Doesn't Recommend
    Positive Outlook
  7. Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group full-time (more than 5 years)

    Pros

    Good benefits package- health, dental and vision
    Flexible schedule
    Good and open managers

    Cons

    Hard to move up
    doesnt recognize employees

    Advice to ManagementAdvice

    They need to recognize the hard workers compared to the people moving up who has no experience at all

    Recommends
    Negative Outlook
    Approves of CEO
  8. I enjoyed working 11-7 for about 11 months then laundry became the bane of my existence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kansas in Wichita, KS
    Current Employee - Kansas in Wichita, KS

    I have been working at InterContinental Hotels Group

    Pros

    the managment staff are very friendly
    401k
    health insurance
    more family oriented
    customers
    usually work alone

    Cons

    cutstomers
    initial training not taught well

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Hard to move up

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Pros

    Good benefits dental vision medical
    Good Managers. Flexible
    Free lunch and employee recognitions

    Cons

    Low pay
    Hard to move up

    Advice to ManagementAdvice

    Fairness to employees

  10. Great place to work, this company is always putting it's employees first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Marketing Manager in Atlanta, GA
    Current Employee - Digital Marketing Manager in Atlanta, GA

    I have been working at InterContinental Hotels Group

    Pros

    Very collaborative with digital marketing strategy. Work/life balance is important to them.

    Cons

    It's a hotel company first, technology company second. This can make digital marketing challenging sometimes and technology implementation slow.

    Advice to ManagementAdvice

    Training needs to be better, a mentor program for lower bands would be beneficial so that they can start growing in their careers as soon as they start.

    Recommends
    Positive Outlook
    Approves of CEO
  11. My experience has been neutral.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Pros

    Assisting a variety of personalities and ability to further enhance and strengthen my skills.

    Cons

    Management. Management is poor and training is scarce.

    Advice to ManagementAdvice

    The industry itself is fantastic; my experience working with my current management is less desired. I would recommend working with some locations of IHG but not ALL IHG.

    Recommends
    Neutral Outlook

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