InterContinental Hotels Group Reviews

Updated April 16, 2015
539 reviews filtered by
  • Any Location
  • Any Job Title
3.7
539 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
170 Ratings

Pros
  • Company really values people of all types and their work life balance (in 27 reviews)

  • The working environment is great and the people are fantastic to work with (in 21 reviews)

Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 13 reviews)

  • Work Life Balance, can be the biggest con (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. FInancial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Atlanta, GA
    Former Employee - Financial Analyst in Atlanta, GA

    I worked at InterContinental Hotels Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment and Great People, Good Benefits.

    Cons

    Pay a little on the short side but benefits make up for it.

  2. Guest Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Pros

    Great company with great benefits

    Cons

    Work schedule may vary from week to week

  3. Extremely satisfied with IHG!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Portfolio Revenue Manager in Atlanta, GA
    Former Employee - Portfolio Revenue Manager in Atlanta, GA

    I worked at InterContinental Hotels Group full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extremely people driven. They take care of their employees and go above and beyond to make the employees feel appreciated. Salary was very competitive.

    Cons

    I honestly can't think of one thing I didn't like about working for IHG.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Tacoma, WA
    Current Employee - Sales Coordinator in Tacoma, WA

    I have been working at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice place to work, fun group of people to work with, beautiful hotels, good employee discount. easy going, flexible with your schedule, work life balance is great

    Cons

    smaller franchise, company is governed by a small handful, makes it hard to make complaints about any management issues, very clicky, scrutinized about almost everything.

    Advice to Management

    take some time to actual listen to your employees do not let one general manager dictate how the whole company is going to work.

  6. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Atlanta, GA
    Former Employee - Senior Analyst in Atlanta, GA

    I worked at InterContinental Hotels Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great culture, great people, good pay

    Cons

    Company wide changes every two years or so

    Advice to Management

    None

  7. I enjoyed working at the InterContinental Boston. The atmosphere is good and the people are great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Boston, MA
    Current Employee - Food Server in Boston, MA

    I have been working at InterContinental Hotels Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The hourly pay in addition to tips is great!

    Cons

    The convenience of the uniforms is great but the uniforms themselves are not the best.

  8. Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at InterContinental Hotels Group full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice office environment, free dry cleaning, lunch, good work life balance

    Cons

    No long term planning, always putting out fires, needs to be more proactive instead of reactive, makes for a tense and uncomfortable work environment when things get rough

  9. Be yourself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Manager in Charleston, SC
    Current Employee - Customer Care Manager in Charleston, SC

    I have been working at InterContinental Hotels Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    plenty of training, company also allow individuals freedom to be themselves,very friendly and relaxed atmosphere

    Cons

    It is hard to get to a day shift or weekends off even after 2 years. Everything is based on seniority and with department hiring internal hires on a regular basis, it seems your ranking never moves up.

    Advice to Management

    Alternative ways of assigning schedules should be looked at.

  10. catering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good company ihg has many growth opportunities

    Cons

    management, sales teams seem to work against food and beverage

    Advice to Management

    sales teams should work together

  11. Helpful (2)

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time (more than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    There are some great Managers there

    Cons

    Lot of gossip goes on there

    Advice to Management

    Try not to believe everything you hear its not always the truth

InterContinental Hotels Group Photos

Work at InterContinental Hotels Group? Share Your Experiences

InterContinental Hotels Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.