InterContinental Hotels Group Reviews

Updated September 2, 2015
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3.7
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InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
199 Ratings

Pros
  • You can't find Work-Life balance anywhere else (in 27 reviews)

  • Friendly co-workers, good working environment (in 21 reviews)

Cons
  • It seems that there are changes in upper management every 18-24 months which creates a trickle effect down the ranks disturbing momentum (in 13 reviews)

  • Work Life Balance, can be the biggest con (in 5 reviews)

More Pros and Cons

648 Employee Reviews

Sort: Popular Rating Date
  1. Holiday Inn City Centre

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Lafayette, IN
    Current Employee - Front Desk Agent in Lafayette, IN
    Recommends

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Employees work hard and care for their customers. Coworkers are very easy to get along with and welcome you right away into the job. Management is easy-going and flexible with your schedule. Great location in downtown, close to many restaurants, bars and campus. Vicinity is well cared for and cleanly.

    Cons

    Employees do not get paid enough for any position. Also, not enough staff in some departments so there is a lot of covering and helping out in other departments when short-staffed. Vicinity could need small updating ei. carpets, decor, etc.

    Advice to Management

    Inform employees of their benefits and when changes in the hotel take place. Give incentives for membership enrollments instead of threats.


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits, Support, Teamwork, Brand Recognition

    Cons

    Sometimes too large for its own good.


  3. Crowne plaza

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good place to work overall

    Cons

    management can be fought to work with


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. IHG

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Salt Lake City, UT
    Current Employee - Sales Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Great enviroment. They really care about their employees and they like to show it. They have a great 401K matching and they also offer a great time off plan.

    Cons

    The scheduling process is 100% seniority, which makes it difficult to get an ideal schedule starting out.


  6. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Great company to work for with comprehensive benefits

    Cons

    a lot more career growth opportunities at Corporate level. when at hotel level, depending on the hotel, managerial level is the max of your career unless you are willing to relocate...


  7. Distribution Services Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Distribution Services Coordinator II in Atlanta, GA
    Former Employee - Distribution Services Coordinator II in Atlanta, GA

    I worked at InterContinental Hotels Group full-time (More than 10 years)

    Pros

    Great company to work for with competitive pay and benefits. A fun place to work and the company tries to show they care about the employees. Great work life balance.

    Cons

    Very political environment. It's not always about what you know but who you know and what clique you belong to when it comes to promotions and career development.

    Advice to Management

    Learn how to manage people and not make it about who you're friends with.


  8. Largest Hotel Group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Director
    Current Employee - Human Resources Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Size of company, Global opportunities, Room to grow

    Cons

    Getting lost in shuffle, constant changes at corp. office, poor communication

    Advice to Management

    Be on the same page and transparent


  9. DECENT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Front Office Manager in Atlanta, GA
    Former Employee - Assistant Front Office Manager in Atlanta, GA

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    Good benefits. Health and team member travel. Seems like company generally cares about employees.

    Cons

    Pay for work is very low. Expected to work long hours. Managment put themselves on a pedestal.


  10. Front desk representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at InterContinental Hotels Group full-time

    Pros

    The schedule was always the same, you were able to meet people from around the world, and it was a comfortable environment to work in.

    Cons

    Regardless of the length of time you worked there everyone was required to work holidays at some point.

    Advice to Management

    My only advice for management would have been to be aware of people they hire. Some of them should not have jobs dealing directly with customers.


  11. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Approves of CEO

    Pros

    Great team Work and training

    Cons

    hours are really long for salary employees

    Advice to Management

    Great Job



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