InterContinental Hotels Group

  www.ihgplc.com
  www.ihgplc.com

InterContinental Hotels Group Reviews

Updated December 8, 2014
Updated December 8, 2014
453 Reviews
3.7
453 Reviews
Rating Trends

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InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
134 Ratings

Review Highlights

Pros
  • Company really values people of all types and their work life balance (in 27 reviews)

  • The working environment is great and the people are fantastic to work with (in 21 reviews)


Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 13 reviews)

  • Work Life Balance, can be the biggest con (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Workflow Coordinator in Atlanta, GA
    Current Employee - IT Workflow Coordinator in Atlanta, GA

    I have been working at InterContinental Hotels Group as a contractor (more than 5 years)

    Pros

    IHG is a great place to work. IHG strives to be the best place to work and creates a culture where people are free to be themselves, free to grow. They invest in their employees and offers a vast amount of opportunities and benefits.

    Cons

    The challenge for contractors to be come full time employees. This can keep contractors stagnate and limits their ability to grow.

    Advice to ManagementAdvice

    Considering that this is a hospitality, I would make sure that the IHG model is implement for all employees regardless of employment status. Aim higher to make sure that all employees are reaching their maximum potential.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fantastic Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at InterContinental Hotels Group

    Pros

    IHG truly cares about its employees. There is an emphasis on work-life balance and the salaries are very competitive.

    Cons

    It's difficult for outsiders to find a way into the company. You have to know someone to make your way in.

    Advice to ManagementAdvice

    Continue to listen to your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Senior Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Salt Lake City, UT
    Current Employee - Senior Business Analyst in Salt Lake City, UT

    I have been working at InterContinental Hotels Group full-time (more than 10 years)

    Pros

    Very interested in personal development. The working environment is great and the people are fantastic to work with. They are very involved with the community and opportunities to serve. The upper management is very approachable and work on an open door policy.

    Cons

    The headquarters is located in Atlanta and in order to move up in the company you need to move to Atlanta because the more senior positions are very limited in Salt Lake City.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    The worlds BIGGEST, BEST hotel company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time (more than 10 years)

    Pros

    Fantastic company highly focused on employee engagement, satisfaction and growth

    Cons

    Having worked for IHG for many years, my only concern with the company is their tendency to change leadership. It seems that there are changes in upper management every 18-24 months which creates a trickle effect down the ranks disturbing momentum. The company has always been that way and doesn't appear to be changing.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    I miss you IHG

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Pros

    This company makes dreams come true

    Cons

    We were sold to Wyndham

    Advice to ManagementAdvice

    Keep it up

  7.  

    good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time

    Pros

    money ALL Departments: Maintain a positive company image by providing courteous, friendly and efficient customer service. Support the Team Leaders, Associate Team Leaders, Supervisors and Regional Teams in maintaining regional standards. Responsibilities include, but not limited to, receiving and preparing product and maintaining the department area and selling the product.

    Cons

    schedule ALL Departments: Maintain a positive company image by providing courteous, friendly and efficient customer service. Support the Team Leaders, Associate Team Leaders, Supervisors and Regional Teams in maintaining regional standards. Responsibilities include, but not limited to, receiving and preparing product and maintaining the department area and selling the product.

  8.  

    Great summer job between college semesters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barback in Boston, MA
    Former Employee - Barback in Boston, MA

    I worked at InterContinental Hotels Group full-time (less than an year)

    Pros

    I had great leadership and a lot of opportunities to grow and learn in the hospitality industry. Compensated well for the work done.

    Cons

    Working a lot during undesirable hours, but that comes with working the service industry.

    Recommends
    Approves of CEO
  9.  

    Lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Cleveland, OH
    Former Employee - Anonymous in Cleveland, OH

    I worked at InterContinental Hotels Group full-time (more than 3 years)

    Pros

    Advancement opportunity, good employee benefits, competitive pay

    Cons

    Demands a lot of employees,

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Atlanta, GA
    Current Employee - Human Resources in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time (more than an year)

    Pros

    Company is concerned about the community and environment.
    Training is often available if it is tied to your direct career development.
    Most people are great to work with.

    Cons

    Management will take financial short-cuts to save a few dollars (reducing headcount, using inferior systems) but will pay exorbitant fees to consultants for window-dressing policies.
    Some areas prefer to bring in middle- and senior-level management from the outside than promote from within. This would be fine if those hired had an understanding of the industry.
    Those that are more about politics will do better in this company.
    Policies get reversed on a regular basis. If you don't like a practice, don't worry. Iit will be gone in two years anyway.

    Advice to ManagementAdvice

    Utilize people that know the industry and company over newly hired management with no industry experience.

  11.  

    High stress and lack of respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Salt Lake City, UT
    Former Employee - Reservations Agent in Salt Lake City, UT

    I worked at InterContinental Hotels Group full-time (more than 3 years)

    Pros

    Free lunches and prizes, decent benefits.

    Cons

    Management do not care about work/life balance and do not show much respect. The pay is OK but the cap after incentives is not very high and there are no raises. If you do not perform well in a high level of stress job which requires high performance. This is definitely not the place for you.

    Advice to ManagementAdvice

    Make your employees feel more like a human being that a number. You expect so much from them but in return they are given little. RESPECT and appreciation go a long way.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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