InterContinental Hotels Group Reviews

Updated July 28, 2015
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3.7
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InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
186 Ratings

Pros
  • You can't find Work-Life balance anywhere else (in 27 reviews)

  • Friendly co-workers, good working environment (in 21 reviews)

Cons
  • It seems that there are changes in upper management every 18-24 months which creates a trickle effect down the ranks disturbing momentum (in 13 reviews)

  • Work Life Balance, can be the biggest con (in 5 reviews)

More Pros and Cons

600 Employee Reviews

Sort: Popular Rating Date
  1. Shuttle Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shuttle Driver in Portland, OR
    Current Employee - Shuttle Driver in Portland, OR

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Recommends
    Recommends

    Pros

    Interaction with guests is great. I love hearing about their adventures and plans. I enjoying being able it be out and about instead of stuck in an office or indoors. The people I work with are great, almost like a big family.

    Cons

    The job is very high stress. Schedule is very important and sometimes runs get tossed at you that throw the schedule off and put you under pressure. You also have to be constantly aware of traffic conditions and know alternate routes to keep on schedule.

    Advice to Management

    Pay drivers more and have a more stable work schedule. We are under a lot of stress at work and at home because we don't make enough to live on. Tips have fallen off by about 1/2 what they were this time last year. Our work schedule is constantly changing each week, switching sleep schedule from days to nights and back again, we don't get the rest we need, it takes a toll on our health.


  2. Current job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Virginia Beach, VA
    Current Employee - Banquet Server in Virginia Beach, VA

    I have been working at InterContinental Hotels Group (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love working in an environment that promotes team work.

    Cons

    Weird hours, or not enough hours during off season


  3. Product Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Atlanta, GA
    Former Employee - Product Manager in Atlanta, GA

    I worked at InterContinental Hotels Group full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Brands to be proud of, great travel benefits

    Cons

    Difficult to tell where which departments have which responsibilities

    Advice to Management

    Define responsibilities better


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  5. Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Helper in Rahway, NJ
    Current Employee - Maintenance Helper in Rahway, NJ

    I have been working at InterContinental Hotels Group (More than a year)

    Pros

    I wante upgrade may self

    Cons

    Fixe copy machine hp- xerox - canon- hands -


  6. Good management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laundry Attendant in Williamsport, PA
    Former Employee - Laundry Attendant in Williamsport, PA

    I worked at InterContinental Hotels Group (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lower management was surprisingly good. They definitely should be given more over sight over money and budgets. These guys definitely deserved more responsibility in this area.

    Cons

    Very steady and busy at times. Money was directed at non urgent areas. Trash pickups were neglected in favor of new uniforms which were not needed. Lobby areas heavily financed over other departments.

    Advice to Management

    Need to recognize that all hotel areas are essential not favoring one over another. Also don't panic during inspection times, just do what needs to be done all the time, that will cut down on stressful inspections.


  7. member of former analytics team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Analytics Consultant in Atlanta, GA
    Former Employee - Global Analytics Consultant in Atlanta, GA

    I worked at InterContinental Hotels Group (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    dynamic, keen to lead industry, creative and professional decision-makers to support

    Cons

    found it difficult to translate vision for analytics into action

    Advice to Management

    keep at it, trust your ability to learn


  8. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent
    Current Employee - Reservations Agent

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Company to work for!

    Cons

    wages need to be higher

    Advice to Management

    keep up good work!


  9. MASSAGE THERAPIST

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Massage Therapist in Century City, CA
    Current Employee - Licensed Massage Therapist in Century City, CA

    I have been working at InterContinental Hotels Group part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    How to be efficient. And work with what I got.

    Cons

    Losing three spa directors in 1 and half, no stability.


  10. Auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    After your auditng ia done for night you can catch up on the news or do homework

    Cons

    No room for growth and no pay raises

    Advice to Management

    No benefits or pay raises annually like normal companies will not retain quality workers


  11. Event Planer, Chef, Bartender, Server,

    • Career Opportunities
    Current Employee - Server Trainer/Bartender in Weston, FL
    Current Employee - Server Trainer/Bartender in Weston, FL

    I have been working at InterContinental Hotels Group part-time (More than 10 years)

    Recommends
    Recommends

    Pros

    Work with you, keep calling me

    Cons

    Not having events more often



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