InterContinental Hotels Group Reviews

Updated April 23, 2015
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3.7
543 Reviews
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InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
170 Ratings

Pros
  • Company really values people of all types and their work life balance (in 27 reviews)

  • The working environment is great and the people are fantastic to work with (in 21 reviews)

Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 13 reviews)

  • Work Life Balance, can be the biggest con (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Guest Services Representative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Pros

    Great staff
    Hotel was a great location and beautiful property
    Management was very helpful in the training process. Then supervisor was excellent throughout employment

    Cons

    The computer system was often a pain and could have been updated and used for more efficient service.
    Sometimes not the most efficient way of taking care of things when out of order

    Advice to Management

    While the training was sufficient, I would recommend that at more times throughout the day there be multiple people working the front desk so that there is less confusion on what should take priority

  2. Night Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good company to work for. Good Employee room rates, after the program was overhauled.

    Cons

    Not all hotels are open for employees.

  3. MS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Orangeburg, SC
    Current Employee - Management in Orangeburg, SC

    I have been working at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    To utilizes my skills in areas of Specialization and Experience. Also, enjoy working with people,

    Cons

    Actually, I have no Cons. (N/A)

    Advice to Management

    Retail Manger for approximately 15 years.

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  5. FInancial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Atlanta, GA
    Former Employee - Financial Analyst in Atlanta, GA

    I worked at InterContinental Hotels Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment and Great People, Good Benefits.

    Cons

    Pay a little on the short side but benefits make up for it.

  6. Guest Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Pros

    Great company with great benefits

    Cons

    Work schedule may vary from week to week

  7. A quick but nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at InterContinental Hotels Group as a contractor

    Pros

    The working environment was nice and flexible - not only for contractors, the full time employee seems living in a work life balanced life. Also free coffee and soda.

    Cons

    Fast pace for contractors. Not much benefits. It's hard for a contractor to move to full-time employed, I guess the job is unstable depend on the year.

  8. Extremely satisfied with IHG!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Portfolio Revenue Manager in Atlanta, GA
    Former Employee - Portfolio Revenue Manager in Atlanta, GA

    I worked at InterContinental Hotels Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extremely people driven. They take care of their employees and go above and beyond to make the employees feel appreciated. Salary was very competitive.

    Cons

    I honestly can't think of one thing I didn't like about working for IHG.

  9. nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Tacoma, WA
    Current Employee - Sales Coordinator in Tacoma, WA

    I have been working at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice place to work, fun group of people to work with, beautiful hotels, good employee discount. easy going, flexible with your schedule, work life balance is great

    Cons

    smaller franchise, company is governed by a small handful, makes it hard to make complaints about any management issues, very clicky, scrutinized about almost everything.

    Advice to Management

    take some time to actual listen to your employees do not let one general manager dictate how the whole company is going to work.

  10. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Atlanta, GA
    Former Employee - Senior Analyst in Atlanta, GA

    I worked at InterContinental Hotels Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great culture, great people, good pay

    Cons

    Company wide changes every two years or so

    Advice to Management

    None

  11. I enjoyed working at the InterContinental Boston. The atmosphere is good and the people are great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Boston, MA
    Current Employee - Food Server in Boston, MA

    I have been working at InterContinental Hotels Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The hourly pay in addition to tips is great!

    Cons

    The convenience of the uniforms is great but the uniforms themselves are not the best.

InterContinental Hotels Group Photos

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InterContinental Hotels Group

 
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