InterContinental Hotels Group

  www.ihgplc.com
  www.ihgplc.com

InterContinental Hotels Group Reviews

Updated December 22, 2014
Updated December 22, 2014
457 Reviews
3.7
457 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
137 Ratings

Review Highlights

Pros
  • Company really values people of all types and their work life balance (in 27 reviews)

  • The working environment is great and the people are fantastic to work with (in 21 reviews)


Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 13 reviews)

  • Work Life Balance, can be the biggest con (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A company full of lies...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Brierley Hill, England (UK)
    Former Employee - Reservations Agent in Brierley Hill, England (UK)

    I worked at InterContinental Hotels Group full-time (less than an year)

    Pros

    Good salary & very good hype at the start..Winning Ways of the company

    Cons

    Being absolutely mislead..Sacking 12+ employees for the most spurious of reasons 2 weeks before Christmas! Show we care - NOT!!

    Advice to ManagementAdvice

    Be honest....live by your own supposed Winning Ways...I was treated diabolically by people who were willing to sack me with little thought to ensure that they furthered their own careers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Wonderful company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at InterContinental Hotels Group

    Pros

    Many shifts available and somewhat flexible. Great benefits. Tuition program. Fun and Friendly co-workers.

    Cons

    Communication is not always good. Need more consistency between managers/supervisors. Dress code really needs to be enforced.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Front Desk Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Fort Buchanan, PR
    Former Employee - Front Desk Agent in Fort Buchanan, PR

    I worked at InterContinental Hotels Group part-time

    Pros

    Nice and friendly atmosphere, flexible schedule and supportive management. Learned a lot of new things about other Hotel areas.

    Cons

    Not a lot of opportunity for growth, at least not where I worked. Not a lot of training is provided.

    Advice to ManagementAdvice

    Provide opportunities for growth. Provide more training.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    IHG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time (more than 10 years)

    Pros

    Good career path for most

    Cons

    Lousy salaries for most people

    Advice to ManagementAdvice

    update benefits

    Recommends
    Positive Outlook
  6.  

    Diverse culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time (more than an year)

    Pros

    Great comfortable environment. People are generally nice.

    Cons

    Too many projects and processes. Goals are not clear.

    Advice to ManagementAdvice

    Cut the fats and focus. Top heavy management.

    Recommends
    Positive Outlook
  7.  

    Fantastic Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at InterContinental Hotels Group

    Pros

    IHG truly cares about its employees. There is an emphasis on work-life balance and the salaries are very competitive.

    Cons

    It's difficult for outsiders to find a way into the company. You have to know someone to make your way in.

    Advice to ManagementAdvice

    Continue to listen to your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing atmosphere, poor compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Front Office Department in Moscow (Russia)
    Former Employee - Head of Front Office Department in Moscow (Russia)

    I worked at InterContinental Hotels Group full-time (more than 3 years)

    Pros

    Wonderful atmosphere, life-work balance, very exiting place to work at, benefits like employee rate over the world.

    Cons

    Poor compensation (in Russia), low opportunities for professional growth once you promoted to a head of department, exit strategy

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Workflow Coordinator in Atlanta, GA
    Current Employee - IT Workflow Coordinator in Atlanta, GA

    I have been working at InterContinental Hotels Group as a contractor (more than 5 years)

    Pros

    IHG is a great place to work. IHG strives to be the best place to work and creates a culture where people are free to be themselves, free to grow. They invest in their employees and offers a vast amount of opportunities and benefits.

    Cons

    The challenge for contractors to be come full time employees. This can keep contractors stagnate and limits their ability to grow.

    Advice to ManagementAdvice

    Considering that this is a hospitality, I would make sure that the IHG model is implement for all employees regardless of employment status. Aim higher to make sure that all employees are reaching their maximum potential.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Advancement opportunities.. Bad pay master....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Revenue Management in Singapore (Singapore)
    Current Employee - Director Revenue Management in Singapore (Singapore)

    I have been working at InterContinental Hotels Group full-time (more than 3 years)

    Pros

    Great advancement and career opportunities
    Great Culture and a very driven atmosphere...

    Cons

    Too many projects with little clarity. Seems like we are doing too much and getting nowhere
    Can be very bureaucratic
    Compensation and benefits not competitive within the industry...

    Advice to ManagementAdvice

    Get clear and real about what we want to focus on and pull all stops to get it done..
    Get rid of the bureaucracy... its not the Big that eat the small, but the fast that beat the slow...
    Invest back in the Business for the long term...

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Senior Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Salt Lake City, UT
    Current Employee - Senior Business Analyst in Salt Lake City, UT

    I have been working at InterContinental Hotels Group full-time (more than 10 years)

    Pros

    Very interested in personal development. The working environment is great and the people are fantastic to work with. They are very involved with the community and opportunities to serve. The upper management is very approachable and work on an open door policy.

    Cons

    The headquarters is located in Atlanta and in order to move up in the company you need to move to Atlanta because the more senior positions are very limited in Salt Lake City.

    Recommends
    Positive Outlook
    Approves of CEO

InterContinental Hotels Group Photos

Work at InterContinental Hotels Group? Share Your Experiences

InterContinental Hotels Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.