InterContinental Hotels Group Reviews

Updated April 23, 2015
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Employee Reviews

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  1. Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at InterContinental Hotels Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice office environment, free dry cleaning, lunch, good work life balance

    Cons

    No long term planning, always putting out fires, needs to be more proactive instead of reactive, makes for a tense and uncomfortable work environment when things get rough

  2. Be yourself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Manager in Charleston, SC
    Current Employee - Customer Care Manager in Charleston, SC

    I have been working at InterContinental Hotels Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    plenty of training, company also allow individuals freedom to be themselves,very friendly and relaxed atmosphere

    Cons

    It is hard to get to a day shift or weekends off even after 2 years. Everything is based on seniority and with department hiring internal hires on a regular basis, it seems your ranking never moves up.

    Advice to Management

    Alternative ways of assigning schedules should be looked at.

  3. catering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good company ihg has many growth opportunities

    Cons

    management, sales teams seem to work against food and beverage

    Advice to Management

    sales teams should work together

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  5. Helpful (2)

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    There are some great Managers there

    Cons

    Lot of gossip goes on there

    Advice to Management

    Try not to believe everything you hear its not always the truth

  6. Hotel undergoing new ownership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Representative in Montgomery, AL
    Former Employee - Guest Service Representative in Montgomery, AL

    I worked at InterContinental Hotels Group

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Hotel employee rate
    Nice teammates
    Good empowerment

    Cons

    Salary
    Set schedules and times
    Work weekends and holidays

  7. Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good benefits package- health, dental and vision
    Flexible schedule
    Good and open managers

    Cons

    Hard to move up
    doesnt recognize employees

    Advice to Management

    They need to recognize the hard workers compared to the people moving up who has no experience at all

  8. I enjoyed working 11-7 for about 11 months then laundry became the bane of my existence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kansas in Wichita, KS
    Current Employee - Kansas in Wichita, KS

    I have been working at InterContinental Hotels Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    the managment staff are very friendly
    401k
    health insurance
    more family oriented
    customers
    usually work alone

    Cons

    cutstomers
    initial training not taught well

  9. Opening operations

    Current Employee - Food and Beverage Supervisor in White Plains, NY
    Current Employee - Food and Beverage Supervisor in White Plains, NY

    I have been working at InterContinental Hotels Group

    Recommends
    Recommends

    Pros

    Nail down meaning of Team work!

    Cons

    You don't realize how much better it is to work for IHG than other companies in the industry

    Advice to Management

    Be more open to former IHG Employees applicants

  10. Hard to move up

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Pros

    Good benefits dental vision medical
    Good Managers. Flexible
    Free lunch and employee recognitions

    Cons

    Low pay
    Hard to move up

    Advice to Management

    Fairness to employees

  11. Great place to work, this company is always putting it's employees first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Marketing Manager in Atlanta, GA
    Current Employee - Digital Marketing Manager in Atlanta, GA

    I have been working at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very collaborative with digital marketing strategy. Work/life balance is important to them.

    Cons

    It's a hotel company first, technology company second. This can make digital marketing challenging sometimes and technology implementation slow.

    Advice to Management

    Training needs to be better, a mentor program for lower bands would be beneficial so that they can start growing in their careers as soon as they start.

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