InterContinental Hotels Group Reviews

Updated April 24, 2015
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Employee Reviews

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  1. Overall a great company to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are plenty of opportunities for advancement. They are very open to allowing employees to move between roles and offer many temporary assignments.

    Cons

    Senior leadership isn't always aligned which can present conflicting direction. Project teams tend to take projects to about 80% completion then they move on to the next priority.

    Advice to Management

    Aligning the focus between departments and getting all teams pointed in the same direction would streamline things.

  2. executive chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Chef in Miami Beach, FL
    Former Employee - Executive Chef in Miami Beach, FL

    I worked at InterContinental Hotels Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    great workers and I had fun coming up with a new menu . training my team new cooking tech.

    Cons

    hard to get repair and replacement of equipment . and no upper management training

    Advice to Management

    you need get evolve with new employees training program .because I never giving any on the job training

  3. It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in South Lake Oswego, OR
    Current Employee - Front Desk Agent in South Lake Oswego, OR

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Hotel discount.... a job.

    Cons

    No breaks if working front desk. Manger who only cares about her self. crappy pay and guest that just don't give a carp about you.

    Advice to Management

    Get a new gm

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  5. it was ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group

    Pros

    working on your own, always busy

    Cons

    family based views, did not care about people who were not family, favoritism, inconsistent hours

  6. Great so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent in Albuquerque, NM
    Current Employee - Guest Service Agent in Albuquerque, NM

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay, flexibility, room for advancement, atmosphere lots of opportunities

    Cons

    Dont have any so far

  7. Housekeeping

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The coworkers are friendly and personable. The hotel was in good repair and up to standards. You get the supplies to work with.

    Cons

    working as a housekeeper you get low wages, no benefits, about 20 rooms a day to clean, zero tolerance for tardiness and absences and an inexperienced supervisor.

    Advice to Management

    be more flexible and kind to your employees. Add an incentive to housekeeping that is reachable. Have weekly meetings to let the staff know what groups are arriving so they can better prepare for them.

  8. Good Company Bad GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Employees are hard working, dedicated to their job, and have great costumer service

    Cons

    GM -micro manages all department heads
    Salray not great

    Advice to Management

    take a close look at who is running your Hotel, you will loose a lot of good employees

  9. Fantastic Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    IHG truly cares about its employees. There is an emphasis on work-life balance and the salaries are very competitive.

    Cons

    It's difficult for outsiders to find a way into the company. You have to know someone to make your way in.

    Advice to Management

    Continue to listen to your employees.

  10. Helpful (1)

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - IT Workflow Coordinator in Atlanta, GA
    Current Contractor - IT Workflow Coordinator in Atlanta, GA

    I have been working at InterContinental Hotels Group as a contractor (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    IHG is a great place to work. IHG strives to be the best place to work and creates a culture where people are free to be themselves, free to grow. They invest in their employees and offers a vast amount of opportunities and benefits.

    Cons

    The challenge for contractors to be come full time employees. This can keep contractors stagnate and limits their ability to grow.

    Advice to Management

    Considering that this is a hospitality, I would make sure that the IHG model is implement for all employees regardless of employment status. Aim higher to make sure that all employees are reaching their maximum potential.

  11. Wonderful company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at InterContinental Hotels Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many shifts available and somewhat flexible. Great benefits. Tuition program. Fun and Friendly co-workers.

    Cons

    Communication is not always good. Need more consistency between managers/supervisors. Dress code really needs to be enforced.

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