Intercontinental Exchange Reviews

Updated September 1, 2015
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2.7
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Recommend to a friend
Approve of CEO
Intercontinental Exchange Chairman and CEO Jeffrey C. Sprecher
Jeffrey C. Sprecher
44 Ratings

Pros
  • The work life balance is good here (in 2 reviews)

  • good pay, stock options, challenging work environment, some of the people you work with are really good in technical skills (in 2 reviews)

Cons
  • No work life balance, you are expected to work 50 (in 6 reviews)

  • long hours when projects are due (in 5 reviews)

More Pros and Cons

82 Employee Reviews

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  1. Helpful (1)

    Not as good as it seems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    They like to shake things up in areas they expand into, and are constantly looking for new opportunities to grow through M&A. There are a lot of very bright people here.

    Cons

    Constant pressure to cut costs past the point of what clearly makes sense for a business line. Senior management frequently intransigent in their point of view, even when clearly wrong. Most business lines outside of core energy markets can be sacrificed to protect the core business. Poor work/life balance if you want career advancement.


  2. Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good to company to work for.

    Cons

    None. They take good care of their employees.


  3. Great stock to own

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great exposure to the capital markets and financial markets space globally. Great people to work with. "Fun", "High-Profile". Good work life balance. CEO has a great strategy and vision.

    Cons

    Struggling to retain legacy employees through ICE/NYSE acquisition. Little concern for inexperienced employees. Management decisions mostly political.

    Advice to Management

    Develop your future leaders


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  5. Helpful (1)

    Company with Great Potential, But Fails in Management/Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Regulation Analyst in Chicago, IL
    Current Employee - Market Regulation Analyst in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Intercontinental Exchange full-time (More than a year)

    Pros

    - Good company to start off your career at. Gives you exposure to commodity markets, market regulation, etc. Nice to have on your resume since the company is well-known in the industry. - Satisfactory compensation package. That's not just taking base salary into consideration. They offer great 401K (6% match with no vesting period), company stock plan (with incentive to receive more if you perform well), etc. 4 Floating holidays and 2 weeks of vacation as starter with incentive to earn more if you get promoted and such (or stay there for a long time). - Modern office space (Chicago branch now has 2 floors instead of 1) that is located in the nice part of Chicago of River North

    Cons

    - Inexperienced/arrogant/dictator-like management. They don't care about what you think unless you're (a) an attorney; (b) one of their favorites/closest confidants; or (c) if they're in good mood. The Management of this group never seems to have been in any managerial positions prior to what they have now, so they don't seem to understand how to actually lead/manage people. They treat the team members under structure of bureaucracy and hierarchy (quite hypocritical since they always talk about how it's a flat organization during interviews). And their arrogance/jock attitude knows absolutely no boundaries. Epitome of rudeness. If people stay at this company, it's most likely to stay for a little bit and gain experience before looking elsewhere or just for paycheck. It definitely won't be because of management, and that's a sad thing. - The actual job itself isn't that exciting once you do it for a year. It just involves doing routine exception reviews, doing investigation cases (not that many topics to cover under that scope), and doing other side projects that feel more like chores than anything. And the ridiculous thing is that a lot of the people in the team seem to be complacent/okay with doing just that. I'd expect people to do something greater than what this job entails. It's literally just an entry level job. And not that great of it, in fact. I've been in this industry for more than long enough to be stuck at an entry level job. So I feel like my career is going nowhere to be honest at this juncture. But I'm sure others might feel different. - Little to no career growth (as an add on to the previous point). I do admit Management tries to give different tasks for an individual to be exposed to certain fields that they wish to dive into. But the nature of the team itself, as well as its motto of "lean and mean" doesn't make full blossoming possible.

    Advice to Management

    You have a company with platform to make it become a great experience for employees. Yet Management is plugged with the most political, rude, and arrogant individuals who can't lead people (or if they try, it's based on favoritism). They need to understand that it's not just a matter of having industry experience that matters once you are at a position of Management. There's a reason why one of the top 3 reasons people leave is because of bad management. If you want to keep people around you, stop the favoritism/double standard and actually respect your employees. This should be great start to actually changing the culture where it currently feels like lawyer haven/corporate sweatshop.


  6. Helpful (2)

    Keep it Real

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Chicago, IL
    Current Employee - IT Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intercontinental Exchange full-time (More than 3 years)

    Pros

    Great people to work with in a corporate structure, good benefits, great pay (competitors cannot beat ICE in this matter), tuition reimbursement, leading edge technology, interesting projects, casual work environment. They invest in their employees. Management is aware of structural/cultural problems and working to change them. This may involve layoffs (as a result of newly acquired NYSE), which had caused a lot of negative feedback towards ICE. They did get rid of tremendous amount of deadwood who were tied to terrible bosses, and were protected. This gives the existing team a lot of flexibility in terms of process improvement and structure. ICE is very supportive if you want to improve yourself.

    Cons

    Lack of clear work priorities, hence most projects seem to go over schedule. When work falls between different teams there is often confusion and disagreement as to who is supposed to own the work. Now that there are a bunch of layoffs, hoping for process improvement.

    Advice to Management

    Be more transparent about what your plans are for the organization. You had done a great job investing in your employees, now is not the time to cut back.


  7. Helpful (1)

    Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    ICE is a fast-paced, but stable company that has an excellent compensation package. The employees are generally extremely intelligent and most teams try to foster a fun environment.

    Cons

    ICE is can too fast-paced. They strive to be very lean and people are expected to do multiple jobs. They have a minimum work week of 45 hours. Though you will likely work more three quarters of the year.

    Advice to Management

    With added processes due to how large we have become, we need additional people to help with the red tape


  8. excellent work environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Exchange full-time

    Pros

    They found me out of a sea of applicants

    Cons

    I only submitted my resume

    Advice to Management

    good job


  9. Helpful (5)

    Not what it use to be....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intercontinental Exchange full-time (More than 5 years)

    Pros

    Excellent benefits, has no problem spending budget on new technologies.

    Cons

    Long hours (50+ hrs), their work from home policy only applies on the weekend. Limited growth, very operational mindset and repetitive. Annual pay is below average compared with the market.

    Advice to Management

    There has to be a balance between work and life. Allow the employees to work from home when they support evening and weekend work. Challenge your employees to come up with new solutions and ideals


  10. Helpful (1)

    Great growing company to work for!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Lots of talent, compensation is excellent, and benefits are not bad.

    Cons

    Moto is "lean and mean" so headcount is kept to a minimum.


  11. Helpful (2)

    Good Launching Pad - But Stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intercontinental Exchange full-time (More than a year)

    Pros

    Great learning opportunity, dynamic fast paced environment, smart peers, decent compensation

    Cons

    Long hours, poor for work life balance, not too much growth potential



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