Intercontinental Exchange Reviews

Updated June 18, 2015
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2.7
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Recommend to a friend
Approve of CEO
Intercontinental Exchange Chairman and CEO Jeffrey C. Sprecher
Jeffrey C. Sprecher
34 Ratings

Pros
  • The work life balance is good here (in 2 reviews)

  • good pay, stock options, challenging work environment, some of the people you work with are really good in technical skills (in 2 reviews)

Cons
  • No work life balance, you are expected to work 50 (in 6 reviews)

  • long hours when projects are due (in 5 reviews)

More Pros and Cons

64 Employee Reviews

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  1. Helpful (4)

    Aweful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intercontinental Exchange

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not many pros for this company as if your not designated as a director, you're treated like a dog.

    Cons

    Not sure I can determine all the cons in 20 words or more. Weak management, weak structure, either you're in the club or you're a dog.


  2. Helpful (4)

    not what it used to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Exchange full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - NYSE is an iconic brand
    - good compensation
    - new office space

    Cons

    - zero communication from management
    - do nothing to invest in training or career development
    - the culture is work hard, long hours, little recognition
    - flat titles and constant cost cutting makes it difficult to be promoted

    Advice to Management

    - invest in your young talent, create incentives that encouraging them to stay, strike a balance between cost cutting and fostering an environment that makes people want to come to work
    - increased communication --> increase motivation, vision and employee drive


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Chicago, IL
    Former Employee - Anonymous Employee in South Chicago, IL

    I worked at Intercontinental Exchange

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary, Bonus, Work challenge and Fitness focused

    Cons

    -Way too much work load. 70-80 work week including Saturdays even for non-critical work.
    -Management chews more than it can swallow, too many project with very short unrealistic deadlines with sub par delivery all for the sake of cost saving.
    -Project timeline slippage is frequent
    -Managers are persuasive but not logical or technical.

    Advice to Management

    Listen to employee feedback


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    Not the opportunity I thought

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior QA Analyst in Atlanta, GA
    Former Employee - Senior QA Analyst in Atlanta, GA

    I worked at Intercontinental Exchange full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great total compensation package if you stay on for over three years. Stock grant is particularly attractive as stock value keeps increasing.

    Cons

    Mind numbing boring repetitive work. No chance to move to a different job or advance in career. They hold you hostage with the three year vesting schedule of stock grants.

    Advice to Management

    Allow employees to find assignments that compliment their interests. Break up the "management club" that keep careers from advancing.


  6. Great people to work with!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Intercontinental Exchange full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    ICE is a fast pace company full of hardworking, talented, and dedicated people. Sitting next a crew like this challenges me everyday which is what I enjoy most about working here.

    Cons

    The company is currently going through some growing pains as the NYSE integration continues. This is resulting in new processes, some of which are for the better, but not all.

    Advice to Management

    As the company grows maintaining the entrepreneurial sprit that got us here will be tough to maintain, we need to find new ways to promote that culture.


  7. Helpful (7)

    Horrible environment stems from an arrogant few

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Atlanta, GA
    Former Employee - Senior Systems Engineer in Atlanta, GA

    I worked at Intercontinental Exchange full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    There are a few good people left to work with, not much else though unless you count free soda and coffee.

    Cons

    Low base pay, no work from home, arrogance abounds, middle management act in a dictatorial fashion blocking everyone else from communicating up or down the chain, unwilling to spend money when needed, no real perks for employees

    Advice to Management

    Listen to your employees and treat them with respect! Step into the modern era of the tech industry and allow employee benefits/conveniences. Do a salary and wage study and actually pay attention to the results. Spend money when needed instead of wasting countless hours trying to develop tools that already exist. Stop thinking you're a special snowflake that has to be the exception to every best practice within the industry. Remove the ability for an individual to steer technology decisions based on brand bias. Bring back the full team collaboration.


  8. Management without focus to stay course

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Intercontinental Exchange

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company tries to innovate to grow business

    Cons

    Yet they sometimes have no clue


  9. Helpful (3)

    A great place to start out.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Intercontinental Exchange full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits. Good People.

    Cons

    Not a lot of opportunities to grow as a professional.


  10. Helpful (1)

    Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at Intercontinental Exchange full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Digging deep to come up with answer, free cofee

    Cons

    No commitment to sales, not sure what goal of company is

    Advice to Management

    Pay to keep talent


  11. Helpful (1)

    It started well then NYSE happened

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Exchange full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compensation is pretty good and the work life balance is decent enough. My department *was* great to work in, the people were (and largely still are) great to work with, and things were well run until a NYSE person was promoted ahead of the ICE manager of my department. All of that was before ICE was infected by NYSE's people and culture.

    Cons

    The company's culture has been completely replaced by that of NYSE and that is disastrous. ICE may have bought NYSE, but it very much seem like it's the other way around.
    Since a NYSE person was promoted ahead of my manager we have been micromanaged and our jobs are made much harder by this. The senior ICE management has allowed the former NYSE personnel to be promoted ahead of their own people and this has caused a great deal of resentment among the long term employees of ICE.
    IT policies have changed as well and the NYSE policy of locking down employee workstations to the point to where it makes getting anything done to be tedious and everyone's jobs to be far more difficult than they need to be has become the new norm.
    All of this has brought me to the point where I'm so considering leaving the company that I am actively looking for a new job. Should one come along that matches the compensation I'm getting at ICE I will promptly give my 2 weeks notice as many other ICE employees have done in the last several months.

    Advice to Management

    Terminate the remaining NYSE management, replace their policies/practices with those of ICE (which have been proven to work far, far better), and take the assets and name of NYSE without the baggage its people and culture brings along with them. There's a reason why ICE has grown and NYSE remained stagnant for decades upon decades to the point where it was bought out by a much younger company.

    tldr; Take what's left of the pre-takeover NYSE out back, shoot it in the head, and leave it for the crows. Either that or be content in losing even more of the good people you already had.



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