Intercontinental Exchange Reviews

Updated March 11, 2015
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2.8
52 Reviews
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Intercontinental Exchange Chairman and CEO Jeffrey C. Sprecher
Jeffrey C. Sprecher
27 Ratings

Pros
  • The work life balance is good here (in 2 reviews)

  • good pay, stock options, challenging work environment, some of the people you work with are really good in technical skills (in 2 reviews)

Cons
  • No work life balance, you are expected to work 50 (in 6 reviews)

  • Sometimes long hours can be expected since the company is fast-growing (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. 2 people found this helpful

    Good company, bad management or no management at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clearing Quality Assurance Analyst
    Former Employee - Clearing Quality Assurance Analyst

    I worked at Intercontinental Exchange full-time (more than a year)

    Pros

    Good Compensation if you negotiate well else no other pros

    Cons

    No work from home
    long hours.. minimum 9 to 10 daily and with occasional weekend work. Must come before 9 and cant leave before 6
    Stale work, You will loose whatever skills you have by keep figuring out how things works in ICE.
    No training of their domain or products and they change too fast
    No requirements or documentation
    Your boss will never listen to you. in ICE its all top to down approach where whatever management tells is right
    Most important No Process
    No advancement. Title here are useless.. You could be a director/manager and still might not be managing even a single resource.
    No work-life balance and they dont care about your personal family life.

    Advice to ManagementAdvice

    Listen and empower your lower level employee who work hard. train them too and not just upper management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful

    Good compensation, frustrating otherwise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Exchange full-time

    Pros

    Compensation is predictable and non-volatile. You're not subject to the whims of trading profit unlike banks and hedge funds. There is transparency in how they figure out compensation. The work environment is civilized, and you don't have the craziness and outsized personalities of trading firms. Technology is pretty good. They try to keep up with technology trends and try new things.

    Cons

    * There is tension between the NY and Atlanta offices with the center of gravity being Atlanta. This can be frustrating to NY employees because preference is given to ideas an developers there. No major projects started out of New York recently.
    * No work from home. Your manager might allow it, and HR might turn a blind eye. But officially, it is completely not allowed.
    * Stingy benefits. Less than customary amount of vacation. No personal days. They take your holidays and make 4 of them floating. Until very recently, rollover was not allowed at all. Maternity leave, for those who might need it, is less than standard.

    Advice to ManagementAdvice

    ICE is a financial company, and NY is filled with knowledgeable technologists with financial experience. More should be invested in development in NY.

    Doesn't Recommend
    Positive Outlook
  3. 1 person found this helpful

    Development DBA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator in New York, NY
    Current Employee - Database Administrator in New York, NY

    I have been working at Intercontinental Exchange

    Pros

    good compensation and perks
    flexible timings
    casual dress code
    friendly team

    Cons

    nothing new to learn in our team

    Advice to ManagementAdvice

    as a company they are doing very well, please keep it up

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 7 people found this helpful

    Its a Shanghai sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intercontinental Exchange

    Pros

    The business is a good one to get into .

    Cons

    Very poor company , make lots of promises on bonus but never fulfill them , expectation is the work 9 hrs and go home and work some more . If you do some side work for your own knowledge it is discouraged completely . They give u rsu ( restricted stock unit ) every year as part of bonus and only 33 % gets vested , if you dont obey what they say they will let you go and keep the stock . They lawyers in this company are very smart and cover all the grounds so no one can sue them .SO BE VERY CAREFULL

    Doesn't Recommend
    Negative Outlook
  6. 5 people found this helpful

    1950s policy towards women

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Exchange

    Pros

    Good bonus program, good benefits

    Quality work if you can keep up with the pace.

    Cons

    Little if no work from home policy, the immature CEO seems to treat women the same way they were decades ago.

    We do wonder, what's next? Should they bake a cake? Iron a shirt?

    Where is your approach towards a modern woman that wants to balance work and her family?

    Advice to ManagementAdvice

    You get a one star on the issue of the treatment of women alone. Modernize your thought process.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful

    Extremely political environment in technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology
    Former Employee - Technology

    I worked at Intercontinental Exchange full-time

    Pros

    Great small product management, dev and qa teams working together to make great products. Interactions within and between teams were friendly and professional. People in these teams are extremely knowledgeable and intelligent.

    Cons

    The pros are before the CDS Clearing House came under new technology management for both US and EU. Tech management now sows discord amongst teams and makes up lies about people. Micro-manages everything while knowing nothing. A classic functional narcissist. Also picks favorites regardless of performance and punishes any ideas outside of his "vision". Intra and inter-team cooperation was at an all time low when I left.

    Advice to ManagementAdvice

    It's the people who work that drove ICE from a small startup to what it is today. Don't let career bureaucrats ruin the solid platform that is successfully running ICE CDS clearing. This tech management leader is a typical example of a career bureaucrat who cares only about climbing the corp ladder while destroying the teams that have so far worked so well together in his political manipulations.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 4 people found this helpful

    Poor management from the top down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Intercontinental Exchange full-time

    Pros

    Modern offices with state of the art infrastructure; pantry with free snacks; a great learning opportunity as management allows anyone to do anything (regardless of their experience); decent benefits; great employees

    Cons

    Terrible management; low base pay with next to no yearly increase; equity offered to try and prevent turnover (vests over 3 years); people take on more than they can handle, resulting in botched outcomes; very cheap and always trying to save a buck when they can, regardless of the impact

    Advice to ManagementAdvice

    You're not a startup anymore, its time to accept you are a global enterprise and adapt accordingly; take the time to understand the value your employees bring to your team and the organization as a whole; understand the "you get what you pay for" mentality, and don't be afraid to crack open the wallet once in a while

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Hard to Advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY

    I have been working at Intercontinental Exchange

    Pros

    The people here are very friendly and helpful

    Cons

    Hard to get a raise even with promotion

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful

    Great company, stale work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance/Survelliance in New York, NY
    Current Employee - Compliance/Survelliance in New York, NY

    I have been working at Intercontinental Exchange full-time (more than 3 years)

    Pros

    The building is very modern. All glass walls. Breakfast pantry with snacks, coffee, tea. Good benefits, everyone gets stock offered that vests over 3 years. Compliance can be interesting at times. You can learn a lot about the various levels of the trading world. Great hours, good people. Good place to have on your resume. Company runs lean and mean.

    Cons

    The work can get boring. Not very challenging. They don't pay as well as a fund, bank or FCM would. Upper management doesn't pay much attention to Regulation staff because it's not a profit center.

    Advice to ManagementAdvice

    You will not be able to retain talented and bright people in the department without paying them properly. Doing a lot of great things though.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 7 people found this helpful

    A very depressing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at Intercontinental Exchange full-time (more than 3 years)

    Pros

    The company has grown quickly with the help of Wall Street and its stock price has done well up to now.

    Cons

    The company is essentially a private equity firm. ICE buys other companies and guts them. There is no desire to build a real company or create an environment where great things can be accomplished. The main goal is to generate great wealth for the C level officers. The most important goal is to make sure the stock pickers are happy with the ROE at the expense of everything except senior management compensation. There is no culture, no goal of making ICE a great company. The management team is very weak with little or no experience in the financial services world. Outside experience is not valued. Because ICE can buy companies and fire the key staff of the acquired firm, senior management comes to believe that they are good at what they do. There is an ivory tower where the five or six top executives make all the decisions without input from others. Because the stock price does well, ICE management doesn't see any reason to change to make things better. There is no innovation, only imitation of what competitors do. If you are lucky enough to be a friend of the CEO or other key officer, you will be offered a good position with great compensation and benefits. The weakness of the management team and lack of desire to make ICE a real company will eventually have significant negative impact on the future of the company.

    Advice to ManagementAdvice

    Sell ICE to a company with a first rate management team that is qualified and passionate about building a truly great company. Don't make the rest of the company suffer to further increase the wealth of 5 or 6 people. Stop raising fees for no reason to customers. In fact, start caring about your customers. Your monopoly will not last much longer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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