Intercruises Shoreside & Port Services

www.intercruises.com
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Intercruises Shoreside & Port Services Reviews

Updated June 1, 2015
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3.2
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Mark Robinson
2 Ratings

23 Employee Reviews

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  1. Great flexibility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Very flexible work schedule. You can accept or reject assignments.

    Cons

    The days are very long...can be 15 hours at a time! Exhausting. LOW PAY.

    Advice to Management

    Provide better training and either increase the pay or offer incentives or perks.


  2. Allowed me to be flexible with my other jobs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Directional Ambassdor
    Former Employee - Directional Ambassdor
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good opportunity to meet new people, public contact, flexible hours

    Cons

    Needed more thorough training to be computer savvy, more organization


  3. Very disorganized company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Embarkation Agent in Seattle, WA
    Former Employee - Embarkation Agent in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intercruises Shoreside & Port Services part-time (Less than a year)

    Pros

    They provide part-time work and very short scheduled hours so if you only want a few hours a week of work this is the place. Fellow agents were wonderful and very nice. Not much down time so you don't get bored.

    Cons

    They had almost no training, management never wanted to hear anything from the employees, we weren't allowed breaks when we were on a shift, they make you buy your own parking pass for the port and most of your uniform. I don't think any of the supervisors ever learned any of the agents names. The pay was really low, no benefits. Management was always in a bad mood, and there computers had technical problems frequently.

    Advice to Management

    Listen to your employees, they actually have some good ideas on ways to solve problems and make processes better. Take time to learn who your employees are, people will work harder when they feel valued. Being a nameless face in a crowd of agents does not make you feel valued.


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  5. They are a great way to add to your bank account during the summer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Greeter in Seattle, WA
    Current Employee - Greeter in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Intercruises Shoreside & Port Services part-time (More than a year)

    Pros

    I only worked at the airport and a small bit at hotels but found my manager & supervisors great to work with. Since it was seasonal, they tried to cover time i needed off for summer classes.

    Cons

    Again, its seasonal and the ships come in each and every weekend. So it's hard for family vacations.

    Advice to Management

    How about a raise each year we come back?


  6. Part time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in New York, NY
    Current Employee - Customer Service in New York, NY
    Recommends
    Neutral Outlook

    I have been working at Intercruises Shoreside & Port Services part-time (More than 3 years)

    Pros

    not alot of technical work

    Cons

    You stand for your entire shift

    Advice to Management

    Pay more to your workers because you make so much money


  7. Great people to work with... great training!

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Crew Member in Miami, FL
    Former Employee - Crew Member in Miami, FL
    Recommends

    I worked at Intercruises Shoreside & Port Services part-time (Less than a year)

    Pros

    Cross training so you can work at different posts... Ticket Agent, Directional support, VIP.

    Cons

    Seasonal work only part Time


  8. Guest service Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in New York, NY
    Current Employee - Guest Service Agent in New York, NY
    Recommends
    Neutral Outlook

    I have been working at Intercruises Shoreside & Port Services part-time (Less than a year)

    Pros

    Good Pay, Flexiable, fun and fast pace.

    Cons

    Not enough hours and day due to the time of the year.


  9. Unethical Work Practices

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in New York, NY
    Current Employee - Guest Service Agent in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Intercruises Shoreside & Port Services part-time (More than 3 years)

    Pros

    Tips, Ease of Job Requirements

    Cons

    They constantly talk about sending people home due to uniform violations but they never follow through. There have been countless times where staff has been denied a lunch break. They refuse to give people a break even if they have been working for 8+ straight hours. Holiday compensation involves only $2 extra per hour.

    Advice to Management

    Treat your employees the way they should be treated. It is within their best interest to get their act together.


  10. Helpful (1)

    Friendly Environment great place to work at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Intercruises Shoreside & Port Services part-time

    Pros

    Has a great work environment, very friendly people, you can choose what days you want to work, sometimes you can enter a cruise ship to eat

    Cons

    Too much time standing, have to pay for scarves for work, must wear specific attire.


  11. Very Helpful

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very Structured and well run

    Cons

    in my personal case it was to tough to do as a second job



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