Interface Security Reviews

Updated June 3, 2015
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Mike Shaw
6 Ratings

13 Employee Reviews

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  1. great place to get experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Earth City, MO
    Current Employee - Current Employee in Earth City, MO

    I have been working at Interface Security full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They are definitely a company not afraid to take chances on new ideas and new markets. Getting extra days off during the Thanksgiving and Christmas holiday is a plus.

    Cons

    It is one company but it seems to be different companies all at the same time. There doesn't appear to be any camaraderie among them. It can appear like high school at time.

    Advice to Management

    Listen to the employees that are actually doing the work that is making the company successful occasionally. They don't have to be included in major decisions but your managers that are making decisions don't always understand how the jobs are actually being done.


  2. Its like staying in an abusive relationship hoping they will change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at Interface Security full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Many great people, but none of the good ones can improve anything.

    Cons

    Employees are not valued, they are treated as if they are fortunate to have a job. The decision makers promoted all of their drinking buddies to high level positions they are not qualified to perform. All departments hate each other which makes everyone's jobs even harder. That tension is intentionally fueled by those at the top.

    Advice to Management

    Karma will catch up someday.


  3. Helpful (1)

    It pays the bills

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interface Security

    Pros

    Get the opportunity to help shape the environment around you.

    Cons

    Nothing has order or makes sense here.

    Advice to Management

    Work to make collaboration between departments possible.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Disorganized, dishonest, low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Executive in Plano, TX
    Former Employee - Marketing Executive in Plano, TX

    I worked at Interface Security

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you are desperate for money.

    Cons

    Complete lack of efficiency from the top down. No organization to roles, top executives totally disconnected.

    Advice to Management

    Stop creating meetings about meetings regarding how to do something, and start inplementing processes, defining roles, and following through.


  6. Stressful!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Earth City, MO
    Former Employee - Anonymous Employee in Earth City, MO

    I worked at Interface Security full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay was decent for an entry level position.

    Cons

    Interface upper management does not care about its employees, especially the dispatchers. If so, that department would provide NEW CHAIRS and EQUIPMENT to handle the job effectively. It's pretty sad when employees can never find a chair to sit in let alone phones that work. Being overworked and underpaid is a major issue in that department considering the amount of corporate accounts Interface has brought in since my time there. Turnover is a big issue in that department which affects job morale and the customer experience. There is no room for growth that is the major reason I left. Not to mention, Interface does not value culture and diversity.

    Advice to Management

    My advice to management would be to increase raises for people that perform well and provide chairs and phone equipment to the operators who have to use that equipment 24 hours a day. Also, management needs to treat the employees better and offer a better benefit package.


  7. Great People, very secretive.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician and Sales Person in New Orleans, LA
    Former Employee - Technician and Sales Person in New Orleans, LA

    I worked at Interface Security full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay was good, the local people were great.

    Cons

    Upper management seemed to only care about themselves and were not to concerned about the branches at all.

    Advice to Management

    Share the plans for the company's future. You are losing very qualified people to your competitors because you are secretive and making it very difficult for your employees to plan for the future. If you are going to sell then I understand the secretiveness, which is what I believe you are doing, but if your not going to sell you have no downside to letting the rest of the company your plans.


  8. Helpful (1)

    Interface has the Potential to be great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Interface Security full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company has huge potential to be great. Just need some fresh blood and 21st century thinking to come into the daily business culture.

    Cons

    The Top leaders do not spend enough (if any) time with the employees on the front line. We see the problems and have solution to suggest if any one would ask. The company culture appears to place no value on long term employees. Very Sad. The pay is very good, but no career path at all. This company has the potential to be great. They need to step into the 21st century and treat their internal customers as the top priority.

    Advice to Management

    When you ask for ideas. implement some of them otherwise people are going to stop giving ideas. When the front line employees stop giving ideas, they will quickly become disengaged. Constantly paint the long tern vision of this company. Begin to treat your internal customer as the most important aspect of your business. They will respond to this positive affirmation and begin treating the external customers the same way.


  9. Helpful (4)

    I'm sure other departmental culture is great, but not the Finance/Accounting

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Earth City, MO
    Current Employee - Anonymous Employee in Earth City, MO

    I have been working at Interface Security full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    some good people there but they've been marginalized into learned helplessness.

    Cons

    egotistical, napoleon complex department head that publicly talks crap about everybody and uses the word "fired" about 10 times/day. culture is terrible and corner office won't address it. burn and churn mentality with employees. benefits are crap. 401k is 2% match, also crap.

    Advice to Management

    there's only one person in Finance that's the problem...address it.


  10. Miserable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Tech in Fort Worth, TX
    Current Employee - Service Tech in Fort Worth, TX

    I have been working at Interface Security full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No pros, just all cons

    Cons

    Over worked, management takes no responsibility, no toll tags for company vehicles and expects the technicians to pay for tolls

    Advice to Management

    Take responsibility for you employees and don't throw them under the bus, which seems to be a growing trend.


  11. Good solid co to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Dispatcher in Earth City, MO
    Current Employee - Service Dispatcher in Earth City, MO

    I have been working at Interface Security full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A good, solid co that is growing quickly. Offering new products and services.

    Cons

    It gets very busy sometimes, but rewarding work. No real advancement opportunities, unless your boss dies...



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