Intermountain Management

  www.intermtn.biz
  www.intermtn.biz

Intermountain Management Reviews

Updated August 5, 2014
Updated August 5, 2014
11 Reviews
1.5
11 Reviews
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Dewey Weaver
1 Rating

Employee Reviews

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  1.  

    Mixed experience, several contradictions within the company and micromanagement is key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Intermountain Management full-time

    Pros

    Overall the corporate office is staffed by friendly people. Overall compensation is good with free medical insurance for managers and full time employees.

    Cons

    Heavy micromanagement from above the property level. However, most of this is done remotely through technology, serious disconnect as far as face to face interaction and knowing the hotel level team members. Company has very strict rules as far as hiring which includes family members not being eligible to work at the same hotel. However, the home office is heavily populated by the owner's family members. A new focus on building and opening new hotels when they seem to struggle with the process leaves serious doubt about the company's financial stability.

    Advice to ManagementAdvice

    Reconnect with the properties, too focused on growth Overall leadership is below average. Less checklist focus and more on development of employees. .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Worst hotel job I have ever had!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intermountain Management full-time (less than an year)

    Pros

    Zero,Zilch,Nada! I couldn't think of a single good thing to say. For those reading this review no, I was not fired! I left voluntarily as fast as humanly possible.

    Cons

    Inexperienced managerial staff.

    Complete lack of respect for the line employees making it happen.

    Advice to ManagementAdvice

    When you say something is going to happen rest assured that people are going to expect exactly that!

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    Worse company to work for!!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intermountain Management

    Pros

    Property level people! Everyone from front desk, kitchen to housekeeping!! Such hard workers!!!

    Cons

    What isn't a con? Corporate, above property sales and operations!

    Advice to ManagementAdvice

    The people at the corporate office are truly an embarrassment to this company, the only reason most of these folks are in the position they are in is because they are related to the owner. Work at a hotel one day, and then you might have the right to tell property level associates/managers how to do their jobs. You have no idea how hard your property level people work for the amount of money they are paid. The above property "support" is a joke. When the regional managers come to the property they make all sorts of promises they never follow through on. Regionals remember where you started! You are no better than anyone else!! Wake up and realize who you have representing your company on the sales side! How many more good people are you going to lose before you let go of the clique! What happened to the real sales support?!? You know, the one that cared more about giving property sales people tools for selling, and not worrying about if they are "pretty?" This is not the same company it was five years ago! You have become GREDDY, and a nightmare to work for!!!

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  5. 1 person found this helpful  

    ALL ABOUT THE MONEY.......... CORPORATE TALKS, NO FOLLOW THROUGH!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intermountain Management full-time (more than 10 years)

    Pros

    On property co-workers care and work very hard to provide excellent service.

    Cons

    Mid-Management would step on their own mother to get a leg up on each other. Dishonest, comes to property sees the challenges, agrees to provide resources once they leave there is no follow through. Very closed door policy, encouraged to be dishonest to owners to make IMM look better, always looking for a "fall guy". No loyalty to even long term employees. Egotistical, dishonest, willing to do almost anything to keep their jobs.

    Advice to ManagementAdvice

    If you would invest in the properties, the people who work at the properties and supply the tools needed to provide the customer experience guests want and return to get - you would see returns you desire.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Be warned.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Denver, CO
    Former Employee - Assistant General Manager in Denver, CO

    I worked at Intermountain Management full-time (more than 3 years)

    Pros

    I got a paycheck every other Friday. The 1 Star rating I gave them was way to high, should be more like a negative 10 Stars.

    Cons

    Corporate support is a joke. They have little or no interest in the people who work for them. I worked for them for almost four years and was never given a performance review. If you disagree with any of the direction they give, you will soon be gone. They play the favorites game and don't care about how you are actually performing. You could be the best performing hotel in the entire portfolio but if they just don't like you, you get fired. Communication is a word not yet in the dictionary at the corporate office. They pass down old and antiquated ideas and expect you to execute. Then when those outdated ideas fail, they blame the hotel managment team.

    Advice to ManagementAdvice

    You have no business in hospitality. Another word not yet used at the corporate office.

    Doesn't Recommend
    Negative Outlook
  7. 2 people found this helpful  

    Worst company...ever!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intermountain Management full-time (more than 8 years)

    Pros

    The property level people are great and want to do a good job, but have no corporate support.

    Cons

    What isn't a con? Worst owner and has his entire family working there with no experience. They do not listen to the people that have actually worked in the industry for years. Mixed message throughout and the worst communication. If they like someone, they are the king or queen, but do one thing that doesn't agree with them, you are gone. No reviews, no feedback, except negative. No consistency with anything. One day it is one way, the next day it is another. Cannot work effectively in these conditions. Horrible!

    Advice to ManagementAdvice

    Listen to the people that actually have hotel experience and to the people that have gotten the company to the success that it has gotten. Go back and be about your employees and treat everyone the same, not favorites. The people that you think are your cheerleaders are the people that will be the demise of your company...open your eyes!!

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful  

    Very poor training and poor morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Rogers, AR
    Former Employee - Anonymous Employee in Rogers, AR

    I worked at Intermountain Management full-time

    Pros

    Being affiliated with the Marriott hotels allowed you to get discounts on other hotels when you traveled.

    Cons

    The management in Rogers Arkansas prior to 2011 was not supportive of the employees. Little encouragement, and much criticism. There is new management now in Rogers AR, so hopefully the employees have a better environment.

    Advice to ManagementAdvice

    Intermountain management should somehow understand the pulse of the employees under the management of the GM, FOM, and Housekeeping. There is very little training and local management does not involve themselves with the hourly employees. They need to be encouraging, training, and promote good will instead of so much negativity.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Shreveport, LA
    Former Employee - Anonymous Employee in Shreveport, LA

    I worked at Intermountain Management

    Pros

    Was a small company that felt like family. Easy advancement and growth. Was Proud to work for them.

    Cons

    Now they are Too Big and Too Greedy. They forgot about those who dedicated years to growing the company.

    Advice to ManagementAdvice

    Take care of your associates like you used to. Make sure those in leadership are qualified for their role.

    Doesn't Recommend
  10.  

    Tolerable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Desk Clerk in Rogers, AR
    Former Employee - Front Desk Clerk in Rogers, AR

    I worked at Intermountain Management

    Pros

    Discounted hotel rooms with Marriott.

    Cons

    Employees are not given adequate training and are left on their own to learn software and job requirements.

    Advice to ManagementAdvice

    Better training, show respect tand appreciation to the good faith efforts of their employees. Give yearly raises.

    Doesn't Recommend
  11. 1 person found this helpful  

    Employees not important...Greed has become the importance of the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intermountain Management

    Pros

    People outside of Corporate office are a great family.

    Cons

    People outside of Corporate don't have adequate support. No raises in 4 years for most! Greed has taken the importance for the company.

    Advice to ManagementAdvice

    Remember who got you where you are today & who continues to keep you there!

    Doesn't Recommend

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