Internap Network Services Reviews

Updated July 28, 2015
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Internap Network Services President, CEO, and Director J. Eric Cooney
J. Eric Cooney
55 Ratings

Pros
  • Good work/life balance is possible (in 5 reviews)

  • Able to work from home and flexible time (in 3 reviews)

Cons
  • Middle management adds little to no value (in 4 reviews)

  • Poor Senior Management, lack leadership skills (in 5 reviews)

More Pros and Cons

77 Employee Reviews

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  1. Helpful (1)

    I moved to Internap about 4m ago and have been very happy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Hosting
    Current Employee - Cloud Hosting

    I have been working at Internap Network Services full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very smart co-workers, focus on a specific niche in the market (high performance computing), the staff likes to have fun, the staff takes their jobs very seriously, lots of concern for the customers, great brand new office space, all of the support and resources my team needs to do their job, the opportunity to work on really cool projects that are mainstream Worldwide, a leadership team who cares about the staff.

    Cons

    Because our clients require 24/7 support the working hours can sometimes be unusual, customer deadlines sometimes lead to having to push or rush things to get in place in-time. In the Atlanta office if you want to come to work or leave during peak rush hour be prepared to sit in traffic (luckily the company is flexible and allows me to come in and leave early)

    Advice to Management

    Management seems to be rebuilding the company in the right direction. My advice is to recruit the best, most talented people into the organization. Great people will continue to make the company a great place to work.


  2. Helpful (2)

    Great possibilities for career growth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Atlanta, GA
    Current Employee - Sales in Atlanta, GA

    I have been working at Internap Network Services full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Customers get a truly flexible infrastructure solution going from colo to Private/Public/Bare metal Managed Hosting offerings, Management is willing to lend a hand, satellite offices are not micro managed and you can make your own schedule.

    Cons

    existing employees need to understand the vision, and drink company Kool-Aid. Too much finger pointing.

    Advice to Management

    minimize the noise, bring back the old healthcare system. Looking forward to seeing what a new management team can do to enhance corporate culture.


  3. Good first-time experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Internap Network Services part-time

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Awesome, friendly employees who all seem to know what they are doing. This is a cool place to work as they are doing some interesting work.

    Cons

    The hours can tend to become long as the company suggests on average that employees work around 9 or so hours per day


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  5. Helpful (1)

    Internap is a good place to work for a small company of 450 employees.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Atlanta, GA
    Current Employee - Network Engineer in Atlanta, GA

    I have been working at Internap Network Services

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great PTO plan, paid parking, and good health benefits with Cigna. Groups are organized but some can have improved communications. Shome tools for looking are data are not good at all and need a major overhall and the company just keeps promising to give us better tools but never delivers claiming budget troubles, etc.

    Cons

    VP level mgmt does not talk openly to the rest of staff. People do not say hello in the hall hardly ever unless they already know you. Many seem either tired, bored or over worked so maybe that is why they never say hello. Seems the culture is to go on and be busy at your desk and not get to know anyone.

    Advice to Management

    Stop being away from the common workers or base employees and get to know them by having face to face interactions.


  6. It a good organization and has been a great place to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Internap Network Services

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Solid and comprehensive products that fit early stage to mid-growth organizations. Smart people and great group of co-workers. Great Team. Great place to learn the industry.

    Cons

    Poor compensation. There is a three month look back on commissions that reduces your pay out. Trouble retaining sales professionals. Needs formal training for managers.

    Advice to Management

    Management training for new managers and managers that are new to Internap. I would recommend removing the three month look back on commissions.


  7. Good company with solid product offering

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Internap Network Services full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Overall a very good company to work for with many great employees. They continue to open new data centers and sell a competitive cloud product

    Cons

    Small company that competes with the largest providers in the market. They do a great job but dont own their network.


  8. Sorry but company is increasing expenditures on R&D and massively investing in infrastructure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    2007 - 2009 2010 - 2012 Growth R&D Expense + Capitalized Software 14.8 25.5 72% Nice people where everyone can make a difference

    Cons

    Business Units, Engineering, and Ops don't work closely enough together Some missteps could have been avoided in the past by focusing on fewer products and initiatives Weak recruiting process

    Advice to Management

    Focus on fewer products/initiatives Align BU/Ops/Engineering/sales and marketing Upgrade HR


  9. Good place to learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great co-workers, good pay, and good benefits

    Cons

    Need better communication from the upper management

    Advice to Management

    Let employees know what is going on


  10. Helpful (1)

    Potential....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is moving in the right direction with OpenStack Powered and Hosting services. All services are related to each other and provides clients with flexibility and options to optimize current infrastructure as well as put in place an architecture to grow.

    Cons

    Any company in growth mode can be challenging to get to top line revenue. Especially after acquisition of integrating systems, processes, employees, etc.


  11. Helpful (1)

    Overall good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Internap Network Services full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Get to work with other smart engineers

    Cons

    Upper management while I was there were not easy to work with



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