Internap Network Services

  www.internap.com
  www.internap.com
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Internap Network Services Reviews

Updated September 1, 2014
Updated September 1, 2014
40 Reviews
2.3
40 Reviews
Rating Trends

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Approve of CEO
Internap Network Services President, CEO, and Director J. Eric Cooney
J. Eric Cooney
27 Ratings

Employee Reviews

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  1.  

    Good first-time experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Internap Network Services part-time

    Pros

    Awesome, friendly employees who all seem to know what they are doing. This is a cool place to work as they are doing some interesting work.

    Cons

    The hours can tend to become long as the company suggests on average that employees work around 9 or so hours per day

    Recommends
    No opinion of CEO
  2.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Internap Network Services full-time for more than a year

    Pros

    Get to work with other smart engineers

    Cons

    Upper management while I was there were not easy to work with

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    Potential....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services

    Pros

    Company is moving in the right direction with OpenStack Powered and Hosting services. All services are related to each other and provides clients with flexibility and options to optimize current infrastructure as well as put in place an architecture to grow.

    Cons

    Any company in growth mode can be challenging to get to top line revenue. Especially after acquisition of integrating systems, processes, employees, etc.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services full-time

    Pros

    Great co-workers, good pay, and good benefits

    Cons

    Need better communication from the upper management

    Advice to ManagementAdvice

    Let employees know what is going on

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Sorry but company is increasing expenditures on R&D and massively investing in infrastructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services

    Pros

    2007 - 2009 2010 - 2012 Growth
    R&D Expense + Capitalized Software 14.8 25.5 72%
    Nice people where everyone can make a difference

    Cons

    Business Units, Engineering, and Ops don't work closely enough together
    Some missteps could have been avoided in the past by focusing on fewer products and initiatives
    Weak recruiting process

    Advice to ManagementAdvice

    Focus on fewer products/initiatives
    Align BU/Ops/Engineering/sales and marketing
    Upgrade HR

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company with solid product offering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Internap Network Services full-time for more than a year

    Pros

    Overall a very good company to work for with many great employees. They continue to open new data centers and sell a competitive cloud product

    Cons

    Small company that competes with the largest providers in the market. They do a great job but dont own their network.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    It a good organization and has been a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive  in  New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Internap Network Services

    Pros

    Solid and comprehensive products that fit early stage to mid-growth organizations.
    Smart people and great group of co-workers. Great Team.
    Great place to learn the industry.

    Cons

    Poor compensation. There is a three month look back on commissions that reduces your pay out.
    Trouble retaining sales professionals.
    Needs formal training for managers.

    Advice to ManagementAdvice

    Management training for new managers and managers that are new to Internap. I would recommend removing the three month look back on commissions.

    Recommends
    Approves of CEO
  9.  

    Internap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Internap Network Services

    Pros

    High business growth potential
    Progressive management team
    High level of professionalism
    Leading sales product set
    Industry leading technology
    Good engineering support

    Cons

    Long hours
    Quick changes in technology, mamgement

    Advice to ManagementAdvice

    Overall doing a prety good job

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Internap is a good place to work for a small company of 450 employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Engineer  in  Atlanta, GA
    Current Employee - Network Engineer in Atlanta, GA

    I have been working at Internap Network Services

    Pros

    Great PTO plan, paid parking, and good health benefits with Cigna. Groups are organized but some can have improved communications. Shome tools for looking are data are not good at all and need a major overhall and the company just keeps promising to give us better tools but never delivers claiming budget troubles, etc.

    Cons

    VP level mgmt does not talk openly to the rest of staff. People do not say hello in the hall hardly ever unless they already know you. Many seem either tired, bored or over worked so maybe that is why they never say hello. Seems the culture is to go on and be busy at your desk and not get to know anyone.

    Advice to ManagementAdvice

    Stop being away from the common workers or base employees and get to know them by having face to face interactions.

    Recommends
    Approves of CEO
  11.  

    Can learn a lot about network systems, but management has lost sight of development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Engineer  in  Atlanta, GA
    Former Employee - QA Engineer in Atlanta, GA

    I worked at Internap Network Services full-time for more than a year

    Pros

    There are lots of smart people here and lots of different systems to learn from. Pay and benefits are good. There are lots of things about these people and systems that make it worth hanging around.

    Cons

    Upper management hast lost the vision to continue development in the future, and it shows by the way they under-budget their development teams. There seems to be no strategies to continue to be competitive into the future, but all tactics are reactionary to stay competitive only in the present. They lose talent from the engineering side and don't replace them, meanwhile they increasingly push product and service sales that they are losing the ability to support.

    Advice to ManagementAdvice

    Less than 2% of your employees are design engineers that are actually creating future systems, but most good companies that grow into the future have more creative energy and technical ability than that! There is way too much management and non-technical employees gobbling up all the company's revenues. Quit funneling so much revenue into sales for the present to support the overgrowth of management and non-essential departments and put some more back into technical roles for current support development for the future. And above all else, upper management should pay attention to what the customers are getting frustrated with and invest more in present and future solutions.

    Recommends
    Negative Outlook
    Disapproves of CEO

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