Internap Network Services

www.internap.com
Profile Unclaimed

Internap Network Services Reviews

Updated February 11, 2015
Updated February 11, 2015
57 Reviews
2.2
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Internap Network Services President, CEO, and Director J. Eric Cooney
J. Eric Cooney
41 Ratings

Review Highlights

Pros
  • Work-life balance is good as they are not too demanding (in 5 reviews)

  • work from home policy, get a decent raise and bonus even if you are a slacker (in 3 reviews)


Cons
  • Middle management adds little to no value (in 4 reviews)

  • I don't see minorities and women in senior management and middle mgmt positions (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I moved to Internap about 4m ago and have been very happy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cloud Hosting
    Current Employee - Cloud Hosting

    I have been working at Internap Network Services full-time (less than a year)

    Pros

    Very smart co-workers, focus on a specific niche in the market (high performance computing), the staff likes to have fun, the staff takes their jobs very seriously, lots of concern for the customers, great brand new office space, all of the support and resources my team needs to do their job, the opportunity to work on really cool projects that are mainstream Worldwide, a leadership team who cares about the staff.

    Cons

    Because our clients require 24/7 support the working hours can sometimes be unusual, customer deadlines sometimes lead to having to push or rush things to get in place in-time. In the Atlanta office if you want to come to work or leave during peak rush hour be prepared to sit in traffic (luckily the company is flexible and allows me to come in and leave early)

    Advice to ManagementAdvice

    Management seems to be rebuilding the company in the right direction. My advice is to recruit the best, most talented people into the organization. Great people will continue to make the company a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good first-time experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Internap Network Services part-time

    Pros

    Awesome, friendly employees who all seem to know what they are doing. This is a cool place to work as they are doing some interesting work.

    Cons

    The hours can tend to become long as the company suggests on average that employees work around 9 or so hours per day

    Recommends
    No opinion of CEO
  3.  

    Operations & Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services full-time

    Pros

    Opportunity for both professional growth and career advancement is available and often times, promotions from within are the norm. The employees make the difference, as there are quite a few that are some of the most dedicated and brightest people I've ever worked with. Strong product offering, with a future proofing that customers appreciate.

    Cons

    Work/Life balance can be difficult to maintain at times, but you get out what you put in.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Interesting strategy moves recently, stock going up, good potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Internap Network Services full-time

    Pros

    Interesting mix of technology products and services, future-oriented markets (cloud, etc) good recent acquisitions, strong financial position and trend, nice teammates, good work-life balance (you can work as hard as you want but there seems to be less pressure than at some other big companies and small companies)

    Cons

    Offices spread around the country and world, IT and HR requests can be slow sometimes, some of the offices are much nicer than the others (for example the parent company HQ is nicer than the NYC sales office), some people don't work as hard as at startups

    Advice to ManagementAdvice

    Keep at it, continue to enhance culture and office environments

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Internap Network Services full-time (more than a year)

    Pros

    Get to work with other smart engineers

    Cons

    Upper management while I was there were not easy to work with

    Recommends
    No opinion of CEO
  7. 1 person found this helpful  

    Potential....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services

    Pros

    Company is moving in the right direction with OpenStack Powered and Hosting services. All services are related to each other and provides clients with flexibility and options to optimize current infrastructure as well as put in place an architecture to grow.

    Cons

    Any company in growth mode can be challenging to get to top line revenue. Especially after acquisition of integrating systems, processes, employees, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services full-time

    Pros

    Great co-workers, good pay, and good benefits

    Cons

    Need better communication from the upper management

    Advice to ManagementAdvice

    Let employees know what is going on

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Sorry but company is increasing expenditures on R&D and massively investing in infrastructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services

    Pros

    2007 - 2009 2010 - 2012 Growth
    R&D Expense + Capitalized Software 14.8 25.5 72%
    Nice people where everyone can make a difference

    Cons

    Business Units, Engineering, and Ops don't work closely enough together
    Some missteps could have been avoided in the past by focusing on fewer products and initiatives
    Weak recruiting process

    Advice to ManagementAdvice

    Focus on fewer products/initiatives
    Align BU/Ops/Engineering/sales and marketing
    Upgrade HR

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good company with solid product offering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Internap Network Services full-time (more than a year)

    Pros

    Overall a very good company to work for with many great employees. They continue to open new data centers and sell a competitive cloud product

    Cons

    Small company that competes with the largest providers in the market. They do a great job but dont own their network.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    It a good organization and has been a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Internap Network Services

    Pros

    Solid and comprehensive products that fit early stage to mid-growth organizations.
    Smart people and great group of co-workers. Great Team.
    Great place to learn the industry.

    Cons

    Poor compensation. There is a three month look back on commissions that reduces your pay out.
    Trouble retaining sales professionals.
    Needs formal training for managers.

    Advice to ManagementAdvice

    Management training for new managers and managers that are new to Internap. I would recommend removing the three month look back on commissions.

    Recommends
    Approves of CEO

Work at Internap Network Services? Share Your Experiences

Internap Network Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.