International SOS
2.8 of 5 117 reviews
www.internationalsos.com Singapore, Singapore 5000+ Employees

International SOS Reviews

Updated Jul 4, 2014
All Employees Current Employees Only

2.8 117 reviews

                             

62% Approve of the CEO

(no image)

Arnaud Vaissié

(68 ratings)

47% of employees recommend this company to a friend
117 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Great people, rewarding experience, interesting work"
    in 5 reviews
  • "A great stepping stone for a period of time"
    in 5 reviews
Cons:
  • "All senior management/EXCO are totally out of touch with their staff and very arrogant"
    in 10 reviews
  • "Management dysfunction, below average compensation, no talent management or career development"
    in 5 reviews
  • Show more review highlights

Reviews

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    3 people found this helpful  

    Good company to work with

    Quality Associate (Former Employee)
    Houston, TX

    ProsThere are many people passionate about what they are doing. There is a work life balance. Many good benefits.

    ConsSenior Management team should bring new work force inorder to innitiate new business ideas.

    Advice to Senior ManagementListen to the employess feedback

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    First company that follows it's mission.

    Anonymous Employee (Current Employee)

    ProsDiversity, culture that supports helping others over profit, travel opportunities. Opportunity to make a difference in someone's life. Ability to develop programs and initiatives that help employees and leads to improved client satisfaction. All levels of management work and this truly is a diverse working enviornment.

    ConsBenefits continue to go up. Sometimes influence (politics) from the top impedes work in the Assistance Centers.

    Advice to Senior ManagementCompany has evolved but Sr. Management has not. New leaders will bring fresh ideas, positive change and growth to the organization.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    i cant look back

    Anonymous Employee (Current Employee)
    Philadelphia, PA

    Prosi joined about 1 year ago and think its a great role, working in a team that make a difference to peoples lives. Every call is different.

    Consi would like to see more communication from management, and also support provide a better benefits programe.

    Advice to Senior Managementtalk more about what the business objectives are, and how we can be a part of this.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    A good, potentially great company to work for

    Anonymous Employee (Former Employee)

    ProsA lot of very dedicated people who really care about their clients. If you are inspired by a mission, they have it here. It comes down from the founders but they seem to do a good job of finding people who share the vision and passion for the work. Good benefits, good vacation program (maybe because of European roots.) A truly global and multicultural workforce.

    ConsIt is a global company with 24/7 operations so expect to be on calls at off-hours. Most people work hard and sometimes that is worsened by out of date systems and bureaucratic procedures. It sometimes seems like there are executives trying to change that but it's heavily integrated in the culture so it's a waiting game to see if the organization can modernize.

    Advice to Senior ManagementKeep the strong culture when it comes to commitment to clients and toss some of the old-style thinking that demoralizes good people and makes great people leave.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Wonderful company with dedicated employees.

    Sales Director (Former Employee)
    Trevose, PA

    ProsFlexible working conditions, opportunity for international travel, always challenging work with great colleagues.

    ConsChanging commercial visions over the years with little explanation.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Very good company although the pay was low.

    Intelligence Analyst (Former Employee)
    Reston, VA

    ProsSteady work. Friendly and courteous staff

    ConsLow pay, harsh living conditions

    Advice to Senior ManagementN/A

    Yes, I would recommend this company to a friend

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    Good company but...

    IT PM (Former Employee)
    Trevose, PA

    ProsGreat people, rewarding experience, interesting work

    ConsManagement dysfunction, below average compensation, no talent management or career development

    Advice to Senior ManagementNeed for restructure and changes

    Yes, I would recommend this company to a friend

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    Great mission, great people, but terribly inefficient and bureaucratic

    Financial Controller (Former Employee)
    Feasterville Trevose, PA

    ProsGreat colleagues and the mission of the company is saving lives.

    ConsHORRIBLY inefficient internal processes and resource management. Micromanagement from the top.

    Advice to Senior ManagementGet out of your own way. Trust people. Empower people. Please stop sweating every little, tiny decision and pinching every penny. Build a culture where senior staff and managers have the ability to make decisions and run their business. A little trust would go a long way in repairing a broken corporate culture.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Where Are The Women?

    Anonymous Employee (Current Employee)
    Trevose, PA

    ProsGood pay and excellent healthcare benefits, although the premiums have gone up substantially in recent times.

    ConsThere are NO senior women with executive authority in this company. Yes, there are some that oversee typically 'female' positions like HR or marketing but you'll never see a woman with any shred of authority to actually make an executive decision. Or, the ones that did have all been demoted/removed/eliminated. More female executives have been fired or left the company in the last 2 years than hired--not a good sign. Women, if your career matters to you, you won't matter here.

    Advice to Senior ManagementPractice what you preach. You say you support employee development but then nothing happens with it. And, there's no diversity at all. If you are a female or minority (or worse, BOTH!) there is little to no chance you will have a long term or satisfying career here. The smart ones quickly realize this and move on.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    1 person found this helpful  

    Horrible management -chaotic and hostile working enrironment

    CSE (Former Employee)
    Trevose, PA

    Prosthe pay is great and you could not ask for a better schedule. 3 days with 13hr shits and 4 days off

    Consmanagement consisted of a group of the most condecending bullies that I have ever been around. A host of responsibility with very little training and no advocate (i.e. HR) to serve as protection when these issues arise

    Advice to Senior Managementthere are many who are capable of executing these tasks, however, some may need a little more encouragement than others. You guys dont realize how small you make people feel

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Glassdoor is your free inside look at International SOS reviews and ratings — including employee satisfaction and approval rating for International SOS CEO Arnaud VaissiĆ©. All 117 reviews posted anonymously by International SOS employees.