Internode

  www.internode.on.net
  www.internode.on.net

Internode Reviews

Updated May 29, 2014
Updated May 29, 2014
4 Reviews
3.4
4 Reviews

Recommend to a friend
Approve of CEO
(no image)
Simon Walter Hackett
1 Rating

Employee Reviews

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  1.  

    Ideal for web guys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Architect in Adelaide (Australia)
    Current Employee - Software Architect in Adelaide (Australia)

    I have been working at Internode full-time (less than an year)

    Pros

    Talented people working there.
    Tech oriented culture.
    Very good work atmosphere.

    Cons

    Due to the take over by iiNet the culture seems to be changing. That has always been one of the best aspects of working at Internode.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Adelaide (Australia)
    Current Employee - Customer Service Representative in Adelaide (Australia)

    I have been working at Internode full-time (more than an year)

    Pros

    - Good incentive programs
    - Good frontline staff
    - Social Events
    - Good for young, entry-level jobseekers

    Cons

    - Low pay rate (though recently improved, still on he low end)
    - Recent changes due to iiNet takeover have resulted in negative impact on staff and customers
    - Excessive Micro-management
    - Unflexible management & HR policies
    - Lack of meaningful progression and development opportunites
    - 'Corporate' culture has become quite negative, oppresive and wilfully ignorant of staff morale

    Advice to ManagementAdvice

    - Care more about ground level staff and seek feedback rather than current focus on micro-management.
    - Re-consider current HR staff and policies
    - Find ways to promote positive culture rather than forcing employees to be appear to be positive
    - More focus on customer service than 'black and white' sales numbers or queue wait times.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Bad internal communication, bad senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Adelaide (Australia)
    Former Employee - Anonymous Employee in Adelaide (Australia)

    I worked at Internode

    Pros

    The people are nice but they're not the issue.

    Cons

    Senior management clueless and doesn't listen or communicate. Spends time hiding away. Don't want to communicate as too fearful of things they don't understand.

    Advice to ManagementAdvice

    Learn how to communicate.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    internode

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Adelaide (Australia)
    Former Employee - Anonymous Employee in Adelaide (Australia)

    I worked at Internode

    Pros

    Fun place to work with great technical knowledge of employees and equal balance between work and life. They offer a lot to the employees in terms of team bonding exercises.

    Cons

    report from other employees that wages not great

    Advice to ManagementAdvice

    improve wages

    Recommends
    Approves of CEO

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