Intersections

  www.intersections.com
  www.intersections.com

Intersections Reviews

Updated December 9, 2014
Updated December 9, 2014
38 Reviews
2.6
38 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Intersections Chairman and CEO Michael R. Stanfield
Michael R. Stanfield
22 Ratings

Employee Reviews

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  1.  

    A good skill building place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intersections full-time (more than 3 years)

    Pros

    A great place to work to develop customer service skills in a call center environment.

    Cons

    The company is closing in December 2014.

    Advice to ManagementAdvice

    I was able to advance from an agent to a CP2, to a supervisor.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    it was a real hard challenge but a learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ces in Altavista, VA
    Former Employee - Ces in Altavista, VA

    I worked at Intersections full-time (less than an year)

    Pros

    was trained on Credit reports and how the credit system works . and FCRA trained and in office air conditioned

    Cons

    call center sitting in one place for long periods of time not able to move .

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    A good skill building place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer in Chantilly, VA
    Former Employee - Programmer in Chantilly, VA

    I worked at Intersections full-time (more than 5 years)

    Pros

    You will be challenged to code for 100% accuracy, security and maximum efficiency/throughput. You will learn if you make an effort and not otherwise. You will learn a lot about PCI compliance and the credit industry.

    Cons

    Needs product diversification. Too many variants of the same old thing with little branding changes.

    Too many meetings, most are lengthy and could be held with fewer participants.

    Advice to ManagementAdvice

    Think outside the box or have someone help brainstorm, been doing the same thing for 20 years, losing effectiveness fast.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Chantilly, VA
    Former Employee - Marketing in Chantilly, VA

    I worked at Intersections full-time (more than 3 years)

    Pros

    Pretty intense culture with not much on-the-job training. Need to learn on your feet and be able to juggle multiple priorities. Good exposure to different corporate clients.

    Cons

    Takes a long time to get projects done. Doesn't seem to be a good corporate IT platform by which to service corporate clients. This leads to confusion and prioritization challenges.

    Advice to ManagementAdvice

    Create stronger culture with a more formal recognition program.

    Approves of CEO
  6.  

    Great place to learn on your feet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intersections

    Pros

    Intersections has a fast-paced, challenging environment full of great people. There is a lot of tenure there, and it is a great place to get quickly involved in projects.

    Cons

    There were a lot of meetings at this company, and they do not provide a lot of training. If you don't learn quickly, this isn't a company for you.

    Advice to ManagementAdvice

    Communicate better with lower-level staff to ensure they understand the direction of the company

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good expeerience, reasonably fair company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service/Correspondence in Chantilly, VA
    Former Employee - Customer Service/Correspondence in Chantilly, VA

    I worked at Intersections full-time (more than 10 years)

    Pros

    Managers who will work with people who are having trouble, many chances given to improve preformance. Patient with ever-changing situations.

    Cons

    Too many things are done which make little sense and no one wants to change them, they don't want to hear from the "little guy". Weather policy needs a little review.

    Advice to ManagementAdvice

    Listen more to your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Fast Paced, Hectic, exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intersections full-time (more than 5 years)

    Pros

    New technology for identity theft prevention.

    Cons

    Constant change in directions makes it hard to focus on one project and take it to completion.

    Advice to ManagementAdvice

    Scrap outdated back end technology and spend money to re-design from scratch.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Intimate and fast paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Chantilly, VA
    Current Employee - Analyst in Chantilly, VA

    I have been working at Intersections full-time (more than an year)

    Pros

    -Potential for personal growth
    -An intimate and close knit group of ppl
    -Fast paced environment
    -Huge learning curve

    Cons

    -Lack of process and system documentation
    -If you're not a go-getter then you can get lost
    -Too many moving parts can be overwhelming
    -Business growth is lacking

    Advice to ManagementAdvice

    -Some upper management have a hard time actually managing and maintaing project status.
    -Too many individuals in top layer of management.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Challenging place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Administration in Chantilly, VA
    Former Employee - Office Administration in Chantilly, VA

    I worked at Intersections full-time (more than 8 years)

    Pros

    Great people, good salary, short commute

    Cons

    Management is too busy to care

    Advice to ManagementAdvice

    Training your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    The company is in transition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Business Development in Chantilly, VA
    Former Employee - Director, Business Development in Chantilly, VA

    I worked at Intersections full-time (more than 10 years)

    Pros

    The best things about INTX are the people.

    Cons

    There is no corporate strategy.

    Advice to ManagementAdvice

    Come up with a strategy so employees understand corporate goals.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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