Interstate Hotels

  www.interstatehotels.com
  www.interstatehotels.com

Interstate Hotels Reviews

Updated November 23, 2014
Updated November 23, 2014
68 Reviews
2.9
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jim Abrahamson
20 Ratings

Review Highlights

Pros
  • There is room for advancement in the comapny if you are willing to do the work (in 3 reviews)

  • Great understanding of work life balance, good benefits also a gives good 401k match (in 4 reviews)


Cons
  • The attendance policy has very strict consequences (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I've worked for a franchise hotel with Interstate as their management company for 2.5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interstate Hotels full-time (more than 3 years)

    Pros

    Diverse portfolio of hotels, access to many brands.

    Cons

    poor benefit package, limited work/life balance, high turnover at corporate level and hotel management makes for many organization changes. Obvious they care about making money, not about their employees.

    Advice to ManagementAdvice

    Simple, value your employees, allow them to be happy with their employment, which will encourage them to provide better genuine hospitality to your guests. This will create happier guests/clients, repeat business and better word of mouth advertising/referrals. All adding up to revenue growth!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Sales Coordinator

    Former Employee - Sales Coordinator in Ypsilanti, MI
    Former Employee - Sales Coordinator in Ypsilanti, MI

    I worked at Interstate Hotels full-time (more than 5 years)

    Pros

    Large Corporation. Many hotels. Ypsilanti Marriott is a large Full Service Hotel. Has F&B, Housekeeping, Sales, Catering, and the Front Desk.

    Cons

    Hard to grow with the company. Did not move people up in the hotel, liked to bring in outside people.

    Advice to ManagementAdvice

    Move up in the hotel from within.

  3.  

    Your coworkers make all the difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Salt Lake City, UT
    Former Employee - Server in Salt Lake City, UT

    I worked at Interstate Hotels part-time (more than an year)

    Pros

    The hotel discount perks are fantastic if you like to/are able to travel.

    Cons

    Very corporate environment. There are always new hoops to jump through in an effort to put out fires, positive acknowledgement is rare.

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  5.  

    Good and Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interstate Hotels full-time (more than 10 years)

    Pros

    you'll learn good controls and management practices - and there are opportunities for growth

    Cons

    where you work makes a difference

    Advice to ManagementAdvice

    Worked for a GM that ran the hotel like a personal fiefdom - not good for morale, more so that he was allowed to do this after repeated complaints to corporate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Overall, Interstate Hotels & Resrts is a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY

    I have been working at Interstate Hotels full-time (more than 3 years)

    Pros

    Promote positive work environment, produce great sales-oriented tranings and conferences. Benefits are among the best in the industry.

    Cons

    Hard for qualified employees who wish to move up and transfer to a different hotel within the same market. It appears that you have to move. Longtime employee was let go due to a no remote office location policy. This employee was not given a thank-you for your service or any farewell & best wishes from any of the management team.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Job opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Line Cook in Miamisburg, OH
    Former Employee - Lead Line Cook in Miamisburg, OH

    I worked at Interstate Hotels part-time (more than 8 years)

    Pros

    Management let me run the kitchen as I wanted, listen to what I had to say, and as a prior Executive Chef, I was able to train my co- workers to do their jobs better. My manager would listen to any ideas I had, and gave me the opportunity to train her to do her job better. Management worked with my varying class schedule.

    Cons

    I am a full time college student, and was unable to take advantage of transferring to another property for higher advancement. I had full control in the kitchen which was fun, it gave me freedom to try out new things but made for a busy time. I Loved it!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    This company does not care about its employees whatsoever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington, TX
    Current Employee - Anonymous Employee in Arlington, TX

    I have been working at Interstate Hotels full-time (more than an year)

    Pros

    The only valid reason work for this company is desperation. If you need a job here to survive take it, but get out as soon as you can.

    Cons

    Employer makes no effort to show to value employees' opinions. When employees that have different views or experiences offer to help to make a change they are immediately and without question shot down.

    Advice to ManagementAdvice

    If you only offer the worst to your associates all you will be left with are the worst associates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    A good place to pick up the basics of the hospitality industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interstate Hotels

    Pros

    You get great rates at hotels that the company runs!

    Cons

    Some challenges in moving between departments.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Strong Company with many opportunities but struggles with IT issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Finance
    Current Employee - Director of Finance

    I have been working at Interstate Hotels full-time (more than 3 years)

    Pros

    Extremely intelligent people always willing to assist you.
    Industry leader providing you with excellent experience
    Rapid Growth

    Cons

    You are just one of many
    Will not listen to others ideas
    The IT department is the absolute worst in the business
    More of a CYA company than I'd prefer.
    Bonuses are terrible. Change the criteria each year to fit the company.

    Advice to ManagementAdvice

    Your bonus structure sucks. You should really consider being more competitive.
    Your IT department is the worst in the land. You should stop accepting excuses from the IT dept heads and over-haul it.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Invested in their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales in Scottsdale, AZ
    Current Employee - Director of Sales in Scottsdale, AZ

    I have been working at Interstate Hotels full-time (more than 5 years)

    Pros

    Flexibility in schedule, depending on your position
    Very open forum for feedback from field staff to upper level executives
    Engaging leadership
    Training and growth opportunities

    Cons

    no tuition reimbursement
    compensation is competitive but not considered leader in the industry

    Advice to ManagementAdvice

    Continue to engage field associates in decision making. It is working. People feel valued when they are listened to and actions are taken. Consider Tuition reimbursement to encourage staff to continue education. Review benefits packages for field-level associates and consider the overall value.

    Recommends
    Positive Outlook
    Approves of CEO

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