Intertek

www.intertek.com

Intertek Reviews

Updated January 30, 2015
Updated January 30, 2015
150 Reviews
2.8
150 Reviews
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Intertek CEO Wolfhart Hauser
Wolfhart Hauser
59 Ratings

Review Highlights

Pros
  • The company is stable and offers fairly good benefits (in 5 reviews)

  • On paper a good company to work for has good core values provided by the boses at the top of the tree (in 5 reviews)


Cons
  • I was denied a request to work fewer hours to improve my work/life balance (in 5 reviews)

  • You can really expand your network quickly because of the high turnover rate (in 5 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Intertek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oak Brook, IL
    Current Employee - Anonymous Employee in Oak Brook, IL

    I have been working at Intertek full-time (less than a year)

    Pros

    The company is stable and offers fairly good benefits. The work load and expectations are reasonable and the employer is accommodating to flexible family needs.

    Cons

    The work environment here is very cool, people keep to themselves and since the company large, the feel is very corporate. On-boarding was rough and after having been in the group for 6+ months, I feel there is not much team spirit.

    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great for a Stepping Stone but don't stay long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in Plymouth, MI
    Former Employee - Project Engineer in Plymouth, MI

    I worked at Intertek full-time (more than 8 years)

    Pros

    The Medical and Vacation Benefits were good. There was a diverse amount of work to and if you were willing you could learn a lot. Great place to do some professional networking and make some good contacts.

    Cons

    High employee turn over. A complete lack of competent management. The month to month budgets make for a very stressful environment. This company doesn't learn from past mistakes and keeps on making the same ones. Management will steal your ideas and take credit for them. Most managers are lifers who can't work anywhere else because they lack the skills to do so and lack the skills to lead and manage. There is a compete lack of concern for employee safety and environmental protection. Management is so scared to loose their jobs that they only care about meeting the numbers that they need for the month and doing things safely doesn't help with those numbers.
    There is poor opportunity for growth and the management seems to be threatened by those who want to improve themselves. There is a complete lack of leadership and respect. So often your tools or equipment were stolen. Also be prepared to be stabbed in the back as no one takes responsibility for their actions.
    The HR department is a complete mess and has people who don't know how to do their jobs and only seem to come for a visit when they are firing someone. You shouldn't fear your HR department and it seemed like we weren't important enough to help.
    Last but not least as a salary employee you are expected to work insane hours with absolutely no compensation. You get PTO days which include vacation and sick days so there is no help there. Intertek doesn't pay near the industry standards for the positions that they have so be prepared to be overworked and underpaid

    Advice to ManagementAdvice

    Get with it. This company has so much potential but Upper management is so focused on the $$ an not on efficiency or bettering processes. Your lower management shouldn't be so scared to do their jobs that they drag the company down.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Too much upper management and not enough people to perform the testing. Most employees have been there for 15+ years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Technician in Grand Rapids, MI
    Current Employee - Lab Technician in Grand Rapids, MI

    I have been working at Intertek full-time

    Pros

    Starting 4 weeks vacation. Friendly people.

    Cons

    No contact with upper management. Problems get passed off to the next person.

    Advice to ManagementAdvice

    If you show some appreciation and worth towards entry level employees they would be more likely to stay. High turnover rate. Many employees actively seeking other employment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    High turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek full-time (more than a year)

    Pros

    20 days off a year, good benefits. Adequate pay for what you do. A lot of corporate managers and observers to watch over what you do.

    Cons

    High turnover. This leads to being constantly in an "orientation" mode. They won't train you because they don't know how Always recruiting for the job and not enough training for the job.
    There is a disproportionate number of senior managers, auditors, supervisors. etc, that do not contribute anything to the bottom line, but travel around, cost money, and generate even more work that justifies their traveling around and spending more money

    Advice to ManagementAdvice

    Get rid of half of the non-producers, Either give them something that generates revenue or let them go..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek full-time (more than a year)

    Pros

    Nice staff, really friendly atmosphere

    Cons

    No career growth, most likely will be doing the same for the rest of your life

  7.  

    No Accountability of Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Analyst in San Diego, CA
    Former Employee - Project Analyst in San Diego, CA

    I worked at Intertek as a contractor (less than a year)

    Pros

    You can meet many great employees and really expand your network quickly.

    Cons

    You can really expand your network quickly because of the high turnover rate. Either the good talent get scooped or find a better job or their contract is ended. The people that remain at the company are those that have never tried to get a job elsewhere. Very cliquey staff make internal politics a nightmare. Overall, everyone is very unhappy.

    Advice to ManagementAdvice

    The new director is very good. But the management that was handed to her needs a major makeover. Some of the Project managers are very good. Some are VERY bad. None are held accountable for their actions, or lack of actions. If you want to get good employees, invest in an HR consultant to assist with the hiring process. Making hiring decisions based on the opinions of Senior Staff members and other Temps is both uneducated and unprofessional. Also, please tell the PM/PI and staff to at least wear something nicer than a T-Shirt when interviewing people that are coming in wearing suits and dress clothes. The first impression given is that of "we don't care".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Intertek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Houston, TX
    Former Employee - Software Engineer in Houston, TX

    I worked at Intertek full-time (less than a year)

    Pros

    Good pay, and good location

    Cons

    no health benefits at all

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Compensation does not make up for physical hours put in nor use of personal vehicle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inspector
    Current Employee - Inspector

    I have been working at Intertek full-time (more than a year)

    Pros

    Regional office works fantastic as a team, the work is varied and interesting, work is distributed evenly among internal team.

    Cons

    Constant issues with payroll and expenses; low wage for what is expected out of each employee, no stipend for use of personal vehicle (travel can be up to 1000 miles per week), the workload is often greater than what a small group should handle under normal conditions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 7 people found this helpful  

    It Is the Wild West, Depends on What You Make of It

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek full-time (more than 5 years)

    Pros

    Truly global organization, operates with small entrepreneurial units despite its gigantic size, opportunity to meet some great people across the world, depending on your role, of course. I worked here 6 years and thrived, but that was largely due to my personality and initiative. That's the thing that's great, if you take initiative and responsibility, you can accomplish much, but don't expect that there to be any formalized professional development or anything, you can get it, though, based on your initiative. What helped me was that I was doing much of my boss's work as well, so this gave me leverage, but I can see why not everyone would be in that position or even want to do that.

    Cons

    Very high turnover rate, where almost 30% of employees leave the company every year - this is a gigantic number if you take into account the fact that they claim to have 30,000 employees, and they fudge all their numbers a lot. London HQ does not care about this, they even think of it as a great convenience because they don't have to shrink the workforce. There is absolutely no organic growth, and the company grows only through acquisitions. Then I have seen them change the sales targets on the top salespeople, all meant to curtail the payments made to the top sales talent. This is a counter-productive and short-sighted strategy. There is a lot of corporate cheating going on, as the company is set up as over 100-200 legal entities across the world, and many of these entities show that they are losing money. The stock analysts never have true visibility into what the company's operations are. The London HQ offices are kept deliberately modest, but then the Board of Directors really travels in style for Board meetings all over the world, so appearances and claims are very deceiving. Some people get promotions because they have affairs with top leadership members, and these are kind of open secrets.

    Advice to ManagementAdvice

    Have more integrity, value the true talent that is within your company, rather than being a training ground for your competitors.

  11. 1 person found this helpful  

    Tech II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Texh II in Cortland, NY
    Former Employee - Texh II in Cortland, NY

    I worked at Intertek full-time (more than 3 years)

    Pros

    Good vacation time & pay.

    Cons

    They want you to think they are quality driven but its all about the money.

    Advice to ManagementAdvice

    Too many Chiefs & not enough Indians.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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