Intertek Testing Services NA

  www.intertek.com
  www.intertek.com

Intertek Testing Services NA Reviews

Updated December 19, 2014
Updated December 19, 2014
54 Reviews
2.7
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Wolfhart Hauser
13 Ratings

Review Highlights

Pros
  • Good work environment and work pace (in 4 reviews)

  • 20 days PTO when you start, laid back work environment, and some good people to work with (in 4 reviews)


Cons
  • Excessive hours, poor management, work-life balance is non-existent (in 3 reviews)

  • As long as you went to high school with managers you do not need to have knowledge or skills (in 2 reviews)

More Highlights

Employee Reviews

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  1.  

    Extremely Disappointing Employment...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Cortland, NY
    Current Employee - Anonymous Employee in Cortland, NY

    I have been working at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    Good benefits, flexible schedule, close to home

    Cons

    Work hard to do a good job & watch all sorts of people screwing off all day. People who do little to nothing seem to get promoted quickly. It doesn't matter that you do a great job, you will never get paid what you deserve unless you are one of the in group, who seem to be basically worthless as far as doing any kind of job. If you are good at what you do you get stuck in the position you're in because they won't let you move. They will hire a new worker with zero knowledge or experience with Intertek before promoting an employee who has been working with the company for years... Unfair practices. and of course they will blow smoke up your backside trying to convince you that the person was the best pick for the job, never mind that the person is a "friend" of the hiring dept manager.

    Advice to ManagementAdvice

    Start recognizing who the hard working people are and rewarding them with the salary they deserve. Start weeding out the waste. This company could be so much more than it is if it only had decent management. Even good managers have no power to make any significant changes. Stop putting people over departments they know nothing about nor do they care!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Poor communicator and very complex political play.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (more than an year)

    Pros

    Good place to learn and build your experience in compliance certification. It is a good company to gain exposure to manufacturers which can be used to network to gain your next employment.

    Cons

    For a $3 billion company, it is ridiculous that Intertek does not have a cross function enterprise software. Every department uses different home brewed software and sometimes each department uses multiple systems and manual excel sheets when clearly a more automated software are available at a very reasonable cost.

    If you have to work for Intertek, make sure you network with the right people. Learn how the politics work and side with them. If not, you will constantly need to justify your work.

    Advice to ManagementAdvice

    Hire better people that are suited for the job. A lot of your supervisors are very poor at managing others.
    The common theme of the complains are office politics and lack of communications. Do better in those 2 fields.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Is zero star an option?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Engineer in Menlo Park, CA
    Current Employee - Senior Project Engineer in Menlo Park, CA

    I have been working at Intertek Testing Services NA full-time (more than 3 years)

    Pros

    The team you work with is good..

    Cons

    HR sucks
    Salary is not paid on time, always late
    Work hours are extreme, you are just expected to work as robots
    management is only to increase the stake holders money
    no benefits to the employees

    Advice to ManagementAdvice

    pls pls be little less into money making
    it is not only sales who is imp to your company, the actual revenue source are the engineers
    pls be good to them

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Poor company to work for. Manager picking apart there top performing employees just so they don't have to give raises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician I in Cortland, NY
    Current Employee - Technician I in Cortland, NY

    I have been working at Intertek Testing Services NA full-time (more than 3 years)

    Pros

    Working hours can be made flexible. Benefits are also quite good.

    Cons

    Way to many chiefs and not enough Indians. We have 7 layers of management in my department alone that do absolutely noting while the engineers and technicians work themselves to death.

    Advice to ManagementAdvice

    Take better care of the people that are making you wealthy. More appreciation, less finding fault to avoid raises.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Overall bad experience! The hiring process was horrible, the company culture is bad, and they do not honor a two week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Intertek Testing Services NA full-time (less than an year)

    Pros

    The benefits are good but the pay is mediocre for the area

    Cons

    It is a very unprofessional environment
    Account Managers fight over accounts in the cubes
    Inadequate training is provided to new team members with little support
    Almost everyone who works at Intertek is unhappy
    Lack of effective commination
    I wish I headed the warnings on glass door as they are all true

    Advice to ManagementAdvice

    The entire company needs a top to bottom change.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Set-up to Fail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Technician in San Diego, CA
    Former Employee - Test Technician in San Diego, CA

    I worked at Intertek Testing Services NA full-time (more than an year)

    Pros

    No perks, no promotions, no values.

    Cons

    Getting Equipment and lab ISO 17025 certified. It took over a year dragging their feet.

    Advice to ManagementAdvice

    create an environment of success for employees and custmers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Unethical management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (less than an year)

    Pros

    None. Really the worst place I have worked in my 20 yr. career.

    Cons

    They layoff people off every Christmas to ensure they keep their jobs. Heartless.

    Advice to ManagementAdvice

    Get some morals. Manage people. Set realistic goals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Highest percent of unhappy people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing
    Former Employee - Marketing

    I worked at Intertek Testing Services NA full-time (more than 3 years)

    Pros

    The company has a strong customer focus. It is interesting in the range of services and the variety of markets they service.

    Cons

    Employees treated like dirt.
    Very high turnover rate.
    Management are, for the lack of a better word, mean.
    Absolutely NO life work balance. They use the excuse of being global to expect you to answer calls and emails any time on the day or night.
    People work long days and then are expected to do more work at home.

    Advice to ManagementAdvice

    How can you be effective with such a high turnover rate? Start to treat people well and there wont be a line of people running to leave to UL

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Not Good. A life lesson in self-humiliation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boxborough, MA
    Current Employee - Anonymous Employee in Boxborough, MA

    I have been working at Intertek Testing Services NA full-time (more than 3 years)

    Pros

    None other than PTO. No education required -- I guess that's a perk.

    Cons

    There's not enough space to write it all. Incompetent management. Improper practices. Nepotism. Ridiculous outdated and non-integrated software tools. Bad work ethics. Inability to properly integrate acquired labs. In-fighting between labs which compete for work. Rampant turnover and layoffs undermining any attempt to do a good job. Call or email someone today and next week they might be gone. Growth at Intertek is from acquisition...and when it slows, look out....heads will roll....and odds are it will be yours, even if you weren't the cause. Worst company to work for. Leaves you with that sticky used car salesman feel.

    Advice to ManagementAdvice

    No advice for management. They should all be fired -- ALL of them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Groton BOYS Club looking for managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Engineer in Cortland, NY
    Current Employee - Associate Engineer in Cortland, NY

    I have been working at Intertek Testing Services NA full-time (more than 10 years)

    Pros

    vacation time, benefits, client communication, and non-management co workers

    Cons

    If you do not live in Groton or belong to the boys club there is a ceiling over your head. If you do live in Groton or belong to the club opportunities await you! No experience, skills, or backbone needed.

    Advice to ManagementAdvice

    Step outside Groton and look in. Well respected techs and engineers are leaving. In return, leaving you with a Smith Corona.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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