Intertek Testing Services NA Reviews

Updated July 25, 2015
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2.6
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Recommend to a friend
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Wolfhart Hauser
16 Ratings

Pros
  • Good work environment and work pace (in 4 reviews)

  • Laid back environment, with no one to measure metrics (in 4 reviews)

Cons
  • Excessive hours, poor management, work-life balance is non-existent (in 3 reviews)

  • Absolutely NO life work balance (in 2 reviews)

More Pros and Cons

65 Employee Reviews

Sort: Popular Rating Date
  1. Managers promote their friends

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Entry level job is good for someone just starting out and you can learn a lot about an industry that many people don't know it exists.

    Cons

    They tend to promote people based on who you know, doesn't matter if you're qualified to manage others. If people like you then you've got it made - if not, you'll never advance. Too many managers who delegate everything to the hard-working, underpaid employees. They have no problem giving you an incredible work load and when you're struggling to complete they stop by to ask why you can't get it done instead of "what can I do to help". As for the programs and software - there's a major disconnect between how all the work can be scheduled and tracked. If you don't mind working in about 7 different programs to get things done then you'll do well.

    Advice to Management

    Stop promoting lazy managers who don't know how to motivate and mentor their team. Quit hiring people because they're your friend - hire people who will be loyal and work hard to make you and the company look good.


  2. Helpful (3)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at Intertek Testing Services NA

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good 401k plan and health benefits. GM & Directors normally try to shield their employees from the daily chaos of revenue, profit, operational issues & sales. Good Work & Life Balance with plenty of days off.

    Cons

    If you want to be a VP, you have to be in Arlington Heights, Boston, Lake Forest, or Plano. Even if you run a business of $30M a year you are never going to be a VP. Others without MBA are regularly promoted in these locations. Bonus used to be good but now its only $2000 for Directors and others get $600 vs $80k which VP's make. Pay the engineers better since they are the people who are doing the work for you. Too many engineers are leaving the organization because we cannot pay them enough. They are going to UL or SGS which sucks since they are taking our best engineers.

    Advice to Management

    If you want to expand your business you need to focus on the labs and people who are generating the most revenue. Stop trying to promote your friends from Inscape.


  3. Not bad, but don't plan on getting rich

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Cortland, NY
    Former Employee - Warehouse Worker in Cortland, NY

    I worked at Intertek Testing Services NA full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company has a long history in Cortland, NY and I don't see them going anywhere.

    Cons

    Pay is pretty low even for Cortland, NY standards


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. pure corporate business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Technician in York, PA
    Current Employee - Field Technician in York, PA

    I have been working at Intertek Testing Services NA full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Above average pay and benefits Advancement if you have the knowledge and training

    Cons

    Money is a first in everything have to push for testing and services that are unrealistic, bogus and a waste of time dont plan on having a social life


  6. Closer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek Testing Services NA full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Coworkers, compensation, opportunity, benefits, global

    Cons

    Turnover, coworkers, stress, demands, rudderless

    Advice to Management

    Better Training


  7. Quality Assurance tester

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Tester in Pleasanton, CA
    Former Employee - Quality Assurance Tester in Pleasanton, CA

    I worked at Intertek Testing Services NA full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    convenient to get to, Best hours to work and great coworkers.

    Cons

    pay rate low, Passed over for per several times

    Advice to Management

    more culture in the job.


  8. Helpful (2)

    Most Dysfunctional Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Intertek has many labs across the US, so the big company feel like a small company. Each lab has a different environment. Benefits are pretty good with low out of pocket cost.

    Cons

    US Management is running the company into the Ground. There is limited if no communication from the top down. It's has 2 levels. Top Management who are highly compensated and do what they want and then the employees and 1st level manager who do all the work, get all the blame and receive sub level salary. Sr. Management loves to use scapegoats when things go wrong. There is no leadership driving the company forward. A Middle Manager described the company as a Large bus driving fast down a hill on 2 wheels with no Driver. Good Luck.

    Advice to Management

    Listen to your employees and treat them with respect. Communicate honestly and regularly to everyone. Remove the executive gangs who miss treat the staff and completely ignore their needs. Read a book, go back to school and learn how to run a company before it too late. Promote people based on performance not the winner of the personality contest.


  9. Helpful (1)

    Safety Test Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Technician in Arlington Heights, Cook, IL
    Former Employee - Engineering Technician in Arlington Heights, Cook, IL

    I worked at Intertek Testing Services NA full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Perfect benefits, good salary, could be flexible schedule, room to learn and grow up professionally, supportive team

    Cons

    Company recently changed managers. New managers cannot run business smoothly, provide laid-offs, try to reach quantity, not quality, people cannot stay in company for years: they start to look for a new job in 3-4 years, otherwise company laid-off the most paid and experienced employees.

    Advice to Management

    Support loyal, experienced employee.


  10. Customer Service

    Former Employee - Tester in Menlo Park, CA
    Former Employee - Tester in Menlo Park, CA

    I worked at Intertek Testing Services NA

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Quick turn-around, understands needs, quality work

    Cons

    Overall work is great and there is no cons at this time

    Advice to Management

    Expand to F47 testing


  11. Helpful (2)

    Management by Peter Principal - No Leadership anymore.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Team Leader in Cortland, OH
    Current Employee - Engineering Team Leader in Cortland, OH

    I have been working at Intertek Testing Services NA

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people Diverse projects Travel Benefits Lots of drama

    Cons

    Zero Mentoring Zero Leadership 0-2% increases Executive Level Greed Foreign Ownership

    Advice to Management

    Leadership since the departure of great ones that built and developed employees and the business has been replaced by zombies fighting for revenue. Why did Joe Welch, Don Nicholson, Bob O'Gornan and Todd Straka leave? On Linkedin these guys continue to lead and change the world. Leadership is replaced with engineers with no management skills. Failing long term. Get a union!



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