Intertek Testing Services NA Reviews

Updated August 2, 2015
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66 Employee Reviews

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  1. Exciting, fast paced job in which hard work and dedication pay off!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Intertek Testing Services NA full-time (More than 5 years)

    Pros

    It is never boring working at Intertek; every day you are evaluating and testing new and innovative products. Setting your own schedule to complete the projects you have been assigned allows motivated, hardworking engineers to shine. Consistent performance is noticed by management and rewarded in a variety of ways (Star Awards, Merit Increases, and promotions). Starting with 20 days of PTO is also a major plus. The benefits are also on par with other global companies. A positive spin on the Cons listed below is that there is room for personal growth for outstanding performers.

    Cons

    Intertek is a global company and there are many layers of management, even at the local level. As a for-profit company hitting revenue goals is a must, and engineers are expected complete projects within the allotted time. This can be stressful for unorganized or slow paced engineers.

    Advice to Management

    Keep hiring hardworking, dedicated engineers and rewarding/promoting those deserving of it.


  2. Good working environment and great stepping stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registration in Arlington Heights, IL
    Current Employee - Registration in Arlington Heights, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intertek Testing Services NA full-time (More than a year)

    Pros

    Friendly and helpful coworkers Laid back management Flexible hours

    Cons

    Some employees take advantage of the laid back management by acting busy. Need better communication between teams.

    Advice to Management

    Need to keep track of work records and find the least productive employees. It is important to hold them accountable for their slacking and office politics and remove them. Hire more hard-working and dependable employees.


  3. Great Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician III in Cortland, NY
    Current Employee - Technician III in Cortland, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Intertek Testing Services NA full-time (More than a year)

    Pros

    Great Benefits, Room For Growth, Multiple Shifts, Stable home life. Culture among-st the techs is great.

    Cons

    Training could use some improvement - more structure is needed. Get better free coffee.

    Advice to Management

    Work on Refining Training and Making the Yearly reviews a little less murky.


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  5. Great learning experience and had a great team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Intertek Testing Services NA full-time (More than 3 years)

    Pros

    Operation had significant autonomy to develop culture and execute on exceptional customer service

    Cons

    Very poor N.A. leadership and low compensation for most positions.

    Advice to Management

    - Establish a solid strategic plan and drive that through each of the operations - Truly value your employees - Stop political agendas


  6. Helpful (1)

    Is zero star an option?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Engineer in Menlo Park, CA
    Current Employee - Senior Project Engineer in Menlo Park, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Intertek Testing Services NA full-time (More than 3 years)

    Pros

    The team you work with is good..

    Cons

    HR sucks Salary is not paid on time, always late Work hours are extreme, you are just expected to work as robots management is only to increase the stake holders money no benefits to the employees

    Advice to Management

    pls pls be little less into money making it is not only sales who is imp to your company, the actual revenue source are the engineers pls be good to them


  7. Helpful (1)

    Poor company to work for. Manager picking apart there top performing employees just so they don't have to give raises.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician I in Cortland, NY
    Current Employee - Technician I in Cortland, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Intertek Testing Services NA full-time (More than 3 years)

    Pros

    Working hours can be made flexible. Benefits are also quite good.

    Cons

    Way to many chiefs and not enough Indians. We have 7 layers of management in my department alone that do absolutely noting while the engineers and technicians work themselves to death.

    Advice to Management

    Take better care of the people that are making you wealthy. More appreciation, less finding fault to avoid raises.


  8. Helpful (1)

    Overall bad experience! The hiring process was horrible, the company culture is bad, and they do not honor a two week.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intertek Testing Services NA full-time (Less than a year)

    Pros

    The benefits are good but the pay is mediocre for the area

    Cons

    It is a very unprofessional environment Account Managers fight over accounts in the cubes Inadequate training is provided to new team members with little support Almost everyone who works at Intertek is unhappy Lack of effective commination I wish I headed the warnings on glass door as they are all true

    Advice to Management

    The entire company needs a top to bottom change.


  9. Helpful (1)

    Organic growth does not exist. Bad upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Washington, DC
    Former Employee - Project Manager in Washington, DC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Intertek Testing Services NA full-time (More than 5 years)

    Pros

    20 days of PTO. Average Pay. No micromanagement by GM's or Project managers. Good office culture.

    Cons

    Too many "Old Faces" and no new blood. President's direct reports who are SVP's and VP's have been around for 20+ yrs and he complains about not having new people. Why don't you talk to them instead giving your lectures to poor project managers and engineers. Personal growth does not exist in this company. You only get promoted if you work in Chicago or were working with the president when he was a sales person at Inchcape. Everyone from Inchcape is a VP or SVP.

    Advice to Management

    To grow your business you need to hire sales people, spend money on Marketing and hire qualified engineers. Without a strategy you cannot grow the business and our vision should be long term. Stop measuring success based on monthly revenue and look towards the next 5 years. Whether you are in the oil & gas, minerals, aerospace, chemicals or wireless business the Technology is always changing and we have to change with it. Stop relying on info provided only by the SVP's and look for more info/guidance from GM's who are working with the clients everyday. SVP's only hold internal meetings and never external meetings. DKL is a good example.


  10. Helpful (1)

    good temp gig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Tester in Plymouth Meeting, PA
    Former Employee - Software Tester in Plymouth Meeting, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intertek Testing Services NA full-time (More than a year)

    Pros

    relaxed atmosphere, down to earth coworkers

    Cons

    absolutely no advancement, work can be done by a middle schooler (no challenge whatsoever), low pay, very unmotivated environment.

    Advice to Management

    we see you trying to weed out the people who don't work OT by mass hire and mass fire.


  11. Helpful (1)

    team lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Intertek Testing Services NA full-time (More than 8 years)

    Pros

    never a dull moment because there is always something to do fast paced benefits flexibility (if you are good at what you do which comes after a couple years if you last) meet many different people and clients and how to deal with upset clients

    Cons

    company is going no-where fast only way to move up is to wait until people quit ahead of you (which always happens) company lacks engineering experience and does nothing to retain those key individuals senior and upper management only care about the numbers with little care for employees at the bottom its a 30,000 employee company that feels like a start-up you are treated like an orange making orange juice and once you have given up all your juice you feel empty and thats when people start to look for more jobs

    Advice to Management

    Get rid of Accountants running operations



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