Intratek

  www.intrapc.com
  www.intrapc.com

Intratek Reviews

Updated November 24, 2014
Updated November 24, 2014
6 Reviews
2.8
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Allen Fahami
2 Ratings

Employee Reviews

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  1.  

    I've always been treated like a professional and enjoyed almost all of the assignments that were given to me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Engineer in Los Angeles, CA
    Current Employee - Field Engineer in Los Angeles, CA

    I have been working at Intratek full-time (more than 3 years)

    Pros

    I've been exposed to a variety of assignments that have enhanced my career knowledge base. As a whole, the company offers many benefits and opportunities to grow and they encourage you to expand your experience by participating in various types of responsibilities.

    Cons

    Of course, the pay could be a little higher, but I've managed fine on my salary and have received raises in the past.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place of growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intratek full-time

    Pros

    People are helpful with questions and concerns. There is always an opportunity to learn and grow.

    Cons

    Organizational structure can be confusing. Sometimes it is difficult to see the line of authority.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Broken promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Technician in Austin, TX
    Former Employee - IT Technician in Austin, TX

    I worked at Intratek as a contractor (less than an year)

    Pros

    Training opportunities were really good

    Cons

    -Low Pay
    -Unprofessional HR department
    -Health insurance that doesn't start until 6 months after your start date
    -management makes promises and does not keep them
    -No opportunity for growth
    -ABSOLUTELY NO FLEXIBILITY

    Advice to ManagementAdvice

    I had a terrible experience while working for the VA in austin, TX. FTE employees were treated far differently than contractors. No opportunity for growth. No flexibility. Avoid at all costs. I have worked at other contracting companies before all of which were far better than this job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Intratek Response

    Nov 17, 2014Chief of User Support & Field Operations

    To bring some clarity to this review, Intratek is not a contracting company. Our employees that work in the Veterans Affairs environment are Full Time Employees (FTEs), with a very comprehensive ... More

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  5.  

    Great start for new college grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Desk Technician in Charlotte, NC
    Former Employee - Service Desk Technician in Charlotte, NC

    I worked at Intratek full-time (less than an year)

    Pros

    Provided a great work environment to learn. Great benefits. The owner was very genuine

    Cons

    Salary was lower than the industry standard. Supervisor failed to pull the trigger when it came to dealing with no productive team members. Glass ceiling.

    Advice to ManagementAdvice

    Competitive pay goes a long way. Retention will be better than it is.

    Recommends
    Negative Outlook
    Approves of CEO

    Intratek Response

    Nov 17, 2014Chief of User Support & Field Operations

    Thank you for taking the time to provide a review! We realize that the Intratek Service Desk at the City of Charlotte site does have only a few levels within the Service Desk itself. However, we ... More

  6.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intratek full-time (more than an year)

    Pros

    The benefits were ok medical, dental, 401k, etc. Great for experience but don't stay for too long.

    Cons

    Rude job recruiter; Low pay; high turnover; managers don't really care about you; some angry/nasty callers; it's all phone and remote support so if that isn't your thing; be prepared to work odd hours with 24/7 support; broken level support system because tickets don't get done and you get blamed; absolutely no growth;

    Advice to ManagementAdvice

    Care about your employees more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Intratek Response

    Nov 17, 2014Chief of User Support & Field Operations

    I'm personally sorry that you feel the way you do. As a current employee, I'd like to take the time to speak with you, get to the details of the issues that concern you most. Everyone should be ... More

  7. 1 person found this helpful  

    Horrible nightmarish experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Analyst in Long Beach, CA
    Former Employee - Help Desk Analyst in Long Beach, CA

    I worked at Intratek full-time (more than an year)

    Pros

    Benefits are "OK" and sick days

    Cons

    Worked help desk through Intratek Computer at the VA Hospital in Long Beach. A hell hole. Busy 24/7. Manager and supervisors and dumb as hell and don't care about the employees. Pay is low and no raises. People you have to assist that work for the VA are very stupid and some of these people are "Doctors".

    Advice to ManagementAdvice

    Stop being shady!

    Intratek Response

    Nov 17, 2014Chief of User Support & Field Operations

    We certainly agree that the VA Long Beach Help Desk is a very busy one, no doubt about that. If you're reading this, please keep in mind that being a Help Desk Analyst does require patience ... More

  8.  

    From day one, I was always treated as part of the Intratek family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Huntington Beach, CA
    Current Employee - Project Manager in Huntington Beach, CA

    I have been working at Intratek full-time (more than 10 years)

    Pros

    Even though it is not a small business, it still has the feel of a small family-owned type business. The corporate philosophy is very much catered to given the customer the best service possible, and at a reasonable cost, which meshes well with my own personal philosophy.

    Cons

    Sometimes it is hard to get new ideas and suggestions to be considered and/or implemented by the decision makers.

    Advice to ManagementAdvice

    The new school of social media needs to be embraced much more than it currently is. Don't underestimate the power of social networking!

    Recommends
    Positive Outlook
  9.  

    Good Company to work at but not for long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Huntington Beach, CA
    Current Employee - Anonymous Employee in Huntington Beach, CA

    I have been working at Intratek

    Pros

    Good management and good people to work with.

    Cons

    No chance for growth and moving up.

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