Intrax

  www.intraxinc.com
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Intrax Reviews

Updated Jul 20, 2014

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All Employees Current Employees Only

2.8 32 reviews

25% Approve of the CEO

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Takeshi Yokota

(8 ratings)

46% of employees recommend this company to a friend
32 Employee Reviews
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    • Culture & Values
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    • Disapproves of CEO

     

    Great experience

    Sales Manager (Current Employee) San Francisco, CA

    ProsDynamic and exciting work environment

    Conslong hours and difficulty balancing work to life ratio

    Advice to Senior Managementgive your managers training on people skills

    No, I would not recommend this company to a friend

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    Great People, But Don't Stay Too Long

    Anonymous Employee (Current Employee)

    ProsIntrax has lots of great people working at the schools (SF, SD, Chicago) and at HQ in San Francisco. (FYI: The schools are known as "Centers".) Most employees have lived abroad or are from overseas, so you get to meet people from all over the world and most of these people are cool and easy to work with. Intrax is committed to education and cultural exchange - and these are things you can feel good about promoting and working on.

    ConsAdvancement is possible, but it is not about skills; it is about how well you fit in with the corporate culture. That culture is one that values humility, flexibility, and an ability to get things done with limited resources. Intrax's culture does not value creativity, passion, or asking difficult questions. The pay tends to be low for admin positions, but is fairly competitive for teachers. Turnover is high. In the past couple years there have been lots of layoffs, but I suspect that phase is over and the company will stay at the current size for the foreseeable future.

    Advice to Senior ManagementRead what everyone else wrote in their reviews.

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    Mission and colleagues are great, but...

    Director (Former Employee) San Francisco, CA

    ProsMost of the people who work at Intrax are bright, hard-working, and competent. Just about everyone speaks multiple languages, has lived abroad, and believe in the mission of bringing people and cultures together. In some divisions there is an opportunity to travel abroad. Intrax people are generally great people to work with. Properly led then left to their own devices, they would provide all the ideas needed to right the ship.

    ConsA lack of transparency (in budgets, decision-making, and even frequent re-orgs that make year-on-year comparisons difficult) leads to a lack of trust. Employees often feel that they are pitted against one another. Low pay can be mitigated with positive reinforcement, but that doesn't happen much outside of Ayusa. A few people in leadership playing their own private Game of Thrones create a negative environment for many.

    Advice to Senior ManagementYou've got great people and good programs, but clear direction and transparency are holding you back.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO

     

    Lack of transparency, investment in IT and its employees

    Partner Services Coordinator (Current Employee) San Francisco, CA

    ProsYoung people who are well travelled and progressive

    ConsSeverely underpaid, no raises, must invest in self in order to become more employable elsewhere

    Advice to Senior ManagementInvest in IT, get rid of bad employees and pay good ones a LOT more.

    No, I would not recommend this company to a friend

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    Some great people, led by a few astonishingly dysfunctional people

    Anonymous Employee (Current Employee) San Francisco, CA

    ProsRank and file workers here are for the most part kind and friendly. They care about the missions of each of the Intrax businesses and want their customers to have a positive experience. Resources for professional development are generous and there are usually opportunities for ambitious people to grow or advance.

    ConsYour experience at Intrax may vary greatly depending on which business unit you work in. Ayusa, Centers and AuPairCare are led by smart, thoughtful human beings and this results in a warm community of colleagues. Global Internships or Work Travel? BE CAREFUL. Employee turnover at the former is ridiculously high, due to the negative style of its top leaders. Some businesses have a reasonably well thought out business plan while others have no clue. Affecting all business units, the CEO and CIO have an inconsistent vision which results in major changes every 6 months whether they are needed or not. Many talented, good people are negatively impacted. The average employee at Intrax only knows what is going on in their immediate area. No attempt is made to communicate the vision of the company or where it is seeing success - and there are many legitimate stories which could easily be shared. The result is a lot of gossip, much of it uninformed and worse than the reality.

    Advice to Senior ManagementPut more effort into communicating to the average employee what is going on - something beyond a vague email written in corporate-speak. Don't assume that a few people at the top of the organizational chart have a good understanding of the reality on the ground. Many of them don't, and big decisions are made based on their (wrong, self-serving) advice. Ask the people who have actual contact with your customers what their perspective is, and let them know that you really want their honest opinions.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    No room for growth or stability

    Anonymous Employee (Former Employee)

    ProsThe young people who join are smart and motivated to contribute to the field of cultural exchange

    ConsUnfortunately management demotivates staff to a point where people do not want to stay in the field. Additionally the turnover rate is so high that no one dares to stay long.

    Advice to Senior ManagementHire managers who care about the industry and want to help employees thrive

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    Company led by young people with great middle management

    Administrative Coordinator (Former Employee) San Francisco, CA

    ProsFor the most part, the managers and directors are fantastic. The HR team is great, and if you look for opportunities to grow, you will.

    ConsYoung office so there is definitely a "high school" feel at times. High turnover - my opinion is due to non-competitive pay

    Advice to Senior ManagementIf you want to retain good employees, pay them what they are worth and not so low that they have to have second jobs.

    Yes, I would recommend this company to a friend

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    Inconsistent and lack of employee empowerment

    Anonymous Employee (Current Employee)

    ProsGreat colleagues, who provide support

    ConsManagement seems to be out of touch with the employees and do not encourage creativity
    Low pay, even for education

    Advice to Senior ManagementLook for management that is more familiar with the education sector

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Alright job

    Teacher (Current Employee)

    Pros-great students, who are eager to learn
    -good work environments

    Cons-little room for moving up

    Advice to Senior ManagementPAY US FOR PREP TIME!

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Pretty good

    Anonymous Employee (Former Employee)

    ProsGood people. Especially management like Sarah, Sherry, Ross, others.
    Young vibrant environment
    Working for great causes
    Great work life balance for IT (considering the low pay)

    Consthe pay sucks, and their programs aren't cheap... so where does the money go? (*Cough* to super high execs *cough*)
    you get to work using old technology

    Advice to Senior ManagementTake a pay cut and pay your employees. I actually made a good salary, but hearing what other people made, made me cringe

    Yes, I would recommend this company to a friend

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