Intuit Reviews in Reno, NV

Updated October 7, 2014
Updated October 7, 2014
1,586 Reviews
3.9
1,586 Reviews
Rating Trends

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Intuit President & CEO Brad Smith
Brad Smith
735 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 319 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 147 reviews)


Cons
  • Steep learning curve makes work-life balance hard to find when you're new (in 48 reviews)

  • Senior management rarely in tune with the feet on the street (in 44 reviews)

More Highlights

26 Employee Reviews Back to all reviews

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  1.  

    Intuit - Reno location is the worst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Payroll Sales in Reno, NV
    Former Employee - Payroll Sales in Reno, NV

    I worked at Intuit full-time (more than 8 years)

    Pros

    Not much on the positive side

    Cons

    The food chain of command is micro management at it's worst. They never promote from within, if you are a top producer they want you to stay where you are. The old boys network at play, most managers went to high school together, not college educated. Sales Managers have no real world Sales experience, rather hired in by their 'bros'. Oppressive environment. If you don't perform up to ridiculous standards your job is threatened to be sent to the outsource unit in the Philipines.

    Advice to ManagementAdvice

    CLEAN HOUSE and hire qualified managers!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great Benefits, very micromanaged, watch your 'branding'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cusomer Support Agent in Reno, NV
    Former Employee - Cusomer Support Agent in Reno, NV

    I worked at Intuit full-time (more than 5 years)

    Pros

    The benefits can't be beat. Great medical, ESPP, 401K and wellness program. Great co workers.

    Cons

    in the customer support role, things are very micromanaged.Everything is numbers driven. Management tries to be pro active, but not very effective. The company, as a whole, restructures every July (end of fiscal year). Results in many lay offs. Most recently 785 positions were affected. No one is irreplaceable, and you will be reminded of this.
    Be careful with your 'personal brand'. It will be used in reviews.

    Advice to ManagementAdvice

    Managers really need to learn what the worker bees do. I think it is difficult to coach people when there is not an understanding as to what is required, Many of the managers did not do the job of the people they manage. Have never understood why so much talent is let go.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Excellent benefits - until they don't need you anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst in Reno, NV
    Former Employee - Programmer Analyst in Reno, NV

    I worked at Intuit full-time (more than 5 years)

    Pros

    They pay well and the overall compensation package is attractive.

    Cons

    I worked for Intuit for 5 years. They are good to their employees as long as they need them. But they are brutal when it comes to eliminating positions. If they decide you're not needed anymore, they will make up any excuse to get rid of you. I saw employees with 20 or 25 years of service being treated like dirt at the end. At a satellite office in Fallon, Nevada, employees had no idea the office was closing until they showed up for work on a Monday and the doors were locked. For a company that does so many things right, there are some areas where they are just awful.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    A "Wow!" company with so many positives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reno, NV
    Former Employee - Anonymous Employee in Reno, NV

    I worked at Intuit (more than 5 years)

    Pros

    So many positives were seen during my years at Intuit. The only reason I left was due to a decision to outsource my unit, which was probably a good choice. Intuit offers so much... good leadership, good potential, good intent in their markets, good employees, good training, good challenges... where does it stop?

    Cons

    About the only con is if you get a rotten or just mediocre manager, which can happen but is rare for Intuit. Burnout from the hard work is possible... be certain to take your time off. Otherwise, continue to have fun while working hard.

    Advice to ManagementAdvice

    Keep up your good leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Reno, NV
    Current Employee - Sales Manager in Reno, NV

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Solid products and with good a user interface

    Cons

    Senior management a few years ago was very out of touch with the employees and constantly changing.

    Advice to ManagementAdvice

    Don't make changes just to make changes

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Intuit is one big family with amazing values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Manager in Reno, NV
    Current Employee - Sales and Service Manager in Reno, NV

    I have been working at Intuit full-time (more than 3 years)

    Pros

    The encourage employees to go beyond their scope and try new things.

    Cons

    Communication could be improved across business units

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good Company, still a corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Service Payroll Customer Service Support Agent in Reno, NV
    Current Employee - Full Service Payroll Customer Service Support Agent in Reno, NV

    I have been working at Intuit as a contractor (less than an year)

    Pros

    Very good benefits. Good teamwork and camaraderie.

    Cons

    They try to make you feel they care, but you are still a number. You have to play the game.

    Advice to ManagementAdvice

    Try to be fare. You might be letting go very professional people.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good experience as of now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II in Reno, NV
    Current Employee - Software Engineer II in Reno, NV

    I have been working at Intuit full-time (less than an year)

    Pros

    Good pay, awesome benefits and nice people

    Cons

    Nothing as of now. I have found the company pretty good as a new employee..

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support in Reno, NV
    Current Employee - Support in Reno, NV

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Good culture, great benefits, great people

    Cons

    progressive company always changing the game plan, need to be flexible always

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good, overall professional, easy to be marginalized in a large company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Reno, NV
    Former Employee - Inside Sales Representative in Reno, NV

    I worked at Intuit full-time (more than 5 years)

    Pros

    Great products, services and support sold and provided.

    Cons

    Metrics is a high driver and can replace the personal.

    Advice to ManagementAdvice

    Care about people.

    Recommends
    Positive Outlook
    Approves of CEO

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