Intuit Reviews

Updated August 28, 2015
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3.8
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Approve of CEO
Intuit President & CEO Brad Smith
Brad Smith
888 Ratings

Pros
  • Work/life balance is awesome in Intuit (in 327 reviews)

  • Employee friendly company with great benefits to offer (in 154 reviews)

Cons
  • Too much "work life balance" at times (in 51 reviews)

  • You get the message from upper management that everything is going well; middle management does not take care of employees anymore (in 45 reviews)

More Pros and Cons

1,887 Employee Reviews

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  1. Featured Review

    Helpful (2)

    Best place I have ever worked!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Diego, CA
    Current Employee - Program Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuit full-time (Less than a year)

    Pros

    I could right a novel about how great intuit is to work for, but I'm going to keep it short and sweet with a few bullet points. - the people are incredibly smart and incredibly nice - the compensation is the best in the area - they truly care about their employees - it should be your goal to work here

    Cons

    I really am struggling to think of any... It can be quite seasonal based work so some ups and downs in workload

    Advice to Management

    Ummm whatever you are doing is working! Keep it up!


  2. Helpful (1)

    Great company and great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Intuit full-time

    Pros

    Intuit has a solid foundation for for success. Their established brand, great benefits, and quality product offering make it a great place to work.

    Cons

    With big publicly traded companies like Intuit you can anticipate lots of changes without much control. Unfortunately sometimes those changes can lead to restructuring and downsizing which, depending on where you are at within the organization, can have a negative impact .

    Advice to Management

    Make it easier to promote staff from within. It doesn't have to be such a long, drawn out, formal process. Invest in system improvements where employees can operate under one consistent platform, allowing the company to operate much more efficiently and deliver more effectively for its customers.


  3. Smart, innovative company that invests in its' mission.

    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuit full-time (More than a year)

    Pros

    Intuit is a case study - literally - in how a 35 year old company can learn to be a lean start up. With a deep leadership bench in co-founder Scott Cook and CEO Brad Smith, this is a company that is learning fast and delivering awesome - and will continue to innovate to transform peoples' financial lives.

    Cons

    Intuit has undergone some tremendous upheaval in the last year. If you're not agile or open to adventure, this may not be the place for you.

    Advice to Management

    Empower the front lines to gain deep customer insights, and place smart bets to innovate based on those insights.


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  5. I love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Center NOC in San Diego, CA
    Current Employee - Operations Center NOC in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuit full-time (More than 3 years)

    Pros

    Really laid back environment and manager's are easy to talk to about concerns. They have a great bonus system and tend to hire top performers which makes going to work much better when you have people doing their share of the work.

    Cons

    Would be nice to have a food credit for at least one of the meals.

    Advice to Management

    Hire up management should spend a little more time with lower employees in a one on one meeting - lunch or just a casual meeting over coffee and a bagel..


  6. Overall a great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Marketing Manager in Mountain View, CA
    Current Employee - Group Marketing Manager in Mountain View, CA
    Recommends
    Positive Outlook

    I have been working at Intuit full-time (More than 10 years)

    Pros

    Culture is great. Very, very smart people. Not highly political. Strategy is getting better every year - clearer and more focused.

    Cons

    Technology and infrastructure is old and makes getting things done very hard. Not investing enough to fix this and it slows us down. Constant reorgs and layoffs.

    Advice to Management

    Invest in tech.


  7. Customer Retention

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Retention in Phoenix, AZ
    Current Employee - Client Retention in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuit full-time (More than 5 years)

    Pros

    Great benefits with a wonderful work environment with good over pay. Very family focused and flexible. They care deeply about their customers and put a lot of money into learning more about the customers needs. It's true.

    Cons

    They need more products to give the retail customers so they can keep growing and keep the clients happy and comfortable. Also provide small businesses ways to market and grow their business within the software

    Advice to Management

    Move people around to different roles so people can experience all Intuit has to offer. More career training is much needed for future growth.


  8. Helpful (1)

    Product Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Intuit full-time

    Pros

    Best Benefits, Mountain View campus is great, nice people, great work life balance, focused goals.

    Cons

    Key people leaving, less emphasis on what's good for the customer, products deteriorating due to loss of key people and more focus on generating revenue.

    Advice to Management

    Focus more on delivering better products than delivering ways to generate more money.


  9. Great Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Denver, CO
    Former Employee - Customer Service Representative in Denver, CO
    Recommends
    Positive Outlook

    I worked at Intuit full-time (More than a year)

    Pros

    The benefits are excellent, including the best vision coverage I've ever heard of, and the environment is dynamic and positive.

    Cons

    I worked for the website division, which they bought with the intent to use it as a "front door" to their other products, but they could never really figure out how to make that work, so they sold it.


  10. Good but Changes alot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Type and Click the Mouse Thingy
    Current Employee - Type and Click the Mouse Thingy
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Intuit (Less than a year)

    Pros

    your have a lot of good and knowledgable people to work with

    Cons

    you don't get to focus into an area b/c things shift way too often.

    Advice to Management

    let people work on something to completion and maintain for a little while.


  11. Overall Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative II in Tucson, AZ
    Former Employee - Customer Service Representative II in Tucson, AZ
    Recommends
    Positive Outlook

    I worked at Intuit full-time (More than 3 years)

    Pros

    Great benefits: Dental, medical, vision, 401k, tuition reimbursement of $5k per year, pet insurance discounts, stock purchase discounts, etc. The call center is better than most.

    Cons

    They do require yearly biometric screenings for discounts on medical insurance, which can also be listed as a "pro". Although for the needle nervous Nelly, can be daunting. Also, don't go on the last 1-3 days to the phlebotomist office, it will take at least an hour!

    Advice to Management

    Stop hiring the individual who kisses up the most! Honest work is not solely networking.



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