Intuit

www.intuit.com

Intuit Reviews

Updated January 26, 2015
Updated January 26, 2015
1,676 Reviews
3.8
1,676 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Intuit President & CEO Brad Smith
Brad Smith
790 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 327 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 154 reviews)


Cons
  • Steep learning curve makes work-life balance hard to find when you're new (in 51 reviews)

  • Middle management does not have a clue on overall long-term direction of support departments (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Lacerte Tehnical Support Representative - Seasonal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lacerte Technical Support Representative - Seasonal in Plano, TX
    Former Employee - Lacerte Technical Support Representative - Seasonal in Plano, TX

    I worked at Intuit full-time (less than a year)

    Pros

    Full time. Good training. Extensive over the shoulder OJT.
    Once you learn all the systems and the software, you can control the panic you might feel when an unknown problem comes up. They are always trying to automate everything into a helpful database and/or watch you for signs of distress.

    Cons

    It does get to high stress during the tax season. This usually starts as a seasonal crew from which they will select a few to make full time offers to after season.

    Advice to ManagementAdvice

    Considering that seasonals are evaluated at least twice and usually get bonuses (though maybe not the maximum), more should be allowed in for following seasons.
    This is not the policy now although this concept is given lip service.

    Recommends
    Positive Outlook
  2.  

    I love it! This is my first season and I look forward to many more!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit

    Pros

    Everything is great! Company actually cares about its employees!

    Cons

    NONE! The company is great!

    Positive Outlook
  3.  

    Amazing People, Amazing Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Payroll Representative in Reno, NV
    Current Employee - Payroll Representative in Reno, NV

    I have been working at Intuit full-time (more than a year)

    Pros

    Intuit not only provides great tangible benefits to its employees, but the very culture exudes employee-centric values. The management at every level sets the tone of owning your own future but does everything they can to encourage, challenge, and support you.

    Cons

    There really aren't a ton of detractors except that it can appear to be difficult to advance. In some areas it seems like there can be little movement.

    Advice to ManagementAdvice

    Continue to hold people accountable at every level, bring out the best in everyone by helping individuals to see how they help carry the vision forward on a daily basis.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    The ins and outs of Intuit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Leader in Mountain View, CA
    Current Employee - Finance Leader in Mountain View, CA

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Intuit has great values and the people you work with are always willing to help. I've always had the flexibility of working from home when I need to. They have great benefits that you can utilize from charging you electric/hybrid car for free, getting a zipcar on campus for free, and reduced pricing for emergency back up day care services.

    Cons

    Very flat finance organization so it's hard to move up, the best you can you do is move around different BUs to get exposure to different leadership teams.

    Recommends
    Positive Outlook
  6.  

    A big company that really cares about its people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit full-time (more than a year)

    Pros

    Cares about employees.
    Good benefits.
    Great working environment.
    Great values, which are really adhered to, not just for show.

    Cons

    Limited mobility, especially at the top.
    A little slow to move.

    Advice to ManagementAdvice

    Leave open a path to career opportunities in senior management.

    Recommends
    Positive Outlook
  7.  

    Stimulating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Scientist in Mountain View, CA
    Former Employee - Data Scientist in Mountain View, CA

    I worked at Intuit as an intern (less than a year)

    Pros

    Freedom, benefits, available data, compensation.

    Cons

    limited opportunities, food choices on campus limited.

  8. 7 people found this helpful  

    Great place to earn a paycheck, no upward mobility and little innovation happening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Mountain View, CA
    Former Employee - Product Manager in Mountain View, CA

    I worked at Intuit full-time (more than 3 years)

    Pros

    I was a Product Manager at Intuit for 3+ years focused on small business solutions. Intuit's a great place to earn a paycheck - it's "stable", there's plenty of nice people, and you'll have work / life balance which is worth it's weight in gold.

    Cons

    Intuit doesn't live up to their values.

    1) They don't value their employees - Intuit lays people off through "re-orgs" every 9 months. It's great because you get a new job every so often (if you're not on the hit list) but it's an absolute morale killer. I was lucky and got by but it leaves you with a bitter taste in your mouth. What a terrible business environment!
    2) "Leadership" (Directors and above) are totally out of touch with reality - they're unfamiliar with their products and have no clue what small businesses are about. Most have been in the corporate world their whole life so they can't relate.
    3) Little innovation happening - they talk a big game here but don't deliver. In fact staying the course and building relationships with a few key people is the way to have a long career at Intuit.
    4) Intuit's more focused on making money than on helping small businesses (my opinion and I'll leave it at that)
    5) Complacent leaders that can't think for themselves out of fear of #1. If they rock the boat (it's a nice boat), they will be on the hit list the next time around.
    6) Intuit loves PowerPoint...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Depends on your department and your direct boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit

    Pros

    Worked for content marketing.

    1. Pays well, if you show up to work you're considered a good employee.
    2. People are nice and usually always welcoming no matter what department you're in
    3. Well stocked kitchens
    4. Helpful internal work sources
    5. I believe the company as a whole wants to help others and they're heading into a positive direction

    Cons

    1. Extremely silo'd company that forces multiple people to do simple tasks that one person can do. It takes weeks to start actual execution on projects because of the bureaucracy and availability of other people you need to loop in. Other times people will completely forget about entire projects and they get lost.

    2. Lack of onboarding processes and teaching "ways of doing things" of Intuit (meeting conferences, Powerpoint templates, email etc.)

    3. Sometimes you'll have no work, and other times you'll be looped into an existing email thread with no heads-up or review of work that needs to be done by higher management.

    4. I can't believe how many people gossip at this company without caring who overhears them. You're sitting within multiple departments and it can be uncomfortable.

    5. It's very easy for people to lose focus of the big picture and what's happening outside of Intuit. There is very little attention paid to outside research and innovation.

    Advice to ManagementAdvice

    Have more ways for lower management to reach out and seek help and advice.

  10.  

    Annual lay-offs are the little-known secret at Intuit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intuit

    Pros

    Consistently voted as one of Forbes magazine's Top 100 Places to Work
    Good compensation, great benefits
    Great work environment (in most business units)
    Smart, passionate people

    Cons

    Your experience at Intuit is heavily dependent on the group and/or manager you work for. Constant lay-offs and re-orgs make it difficult for you to have control what group you're in or who you report to. Intuit consistently lays people off every year and the layoffs are not done by performance, so if you're one of the top performers you could be laid off and if you're one of the worst performers you could stay. After the layoffs, the numbers of workers are cut dramatically but the work load remains the same, so everyone left is tasked with taking on the extra work.

    Advice to ManagementAdvice

    We all know that Intuit eliminating "positions, not people" is just a way to avoid legal issues, and it doesn't incentivize anyone to become a top performer. Since many people who were rated "outstanding" have been laid off and others who were rated "needs improvement" kept their jobs, it doesn't make anyone feel good for having been chosen to either stay or go. If you are chosen to stay, it's not because you were a superstar, it's just because your position wasn't eliminated. What's the point of striving to be an outstanding employee when it doesn't have any bearing on whether or not you keep your job?

    Recommends
    Positive Outlook
  11.  

    Poor Management, Training, and job stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Controls Analyst in Tucson, AZ
    Current Employee - Project Controls Analyst in Tucson, AZ

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Not a lot of Pros. Schedule is flexible and some of the people there are nice.

    Cons

    Everything? There was absolutely no training. Tons of lay offs! Poor management, everyone is severely overworked, and lower positions are under paid.

    Advice to ManagementAdvice

    Get some management? Train your people if you expect them to be experts. Take care of your employees!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at Intuit? Share Your Experiences

Intuit

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.