Pros

Good benefits, good products, healthy profits, good work / life balance

Cons

Since Steve left and the economic downturn Intuit has not been the same. In the small business division a number of really good people were forced out and now all we hear from top management is that cuts were necessary and more could come at any time. Business is not growing like it has in the past but that doesn't mean you shouldn't try to inspire your team instead of letting them know that they are employed at will. At least when Steve was running things he gave you the sense that he cared about the people doing the work and not catering to the cabal that runs the place now.

Advice to Senior Management

Don't lose what has made Intuit special. Employees, then customers, then shareholders. Stop making stupid acquisitions.

Pros

Nice campus, good salary, if you work well in silos, love being a cog in a wheel this is your prime destination for employment. There is a vibe that Intuit is a cutting edge analytics and web presence company which will enable you to buffer your resume when you decide to move on. You will be able to engage in marketing campaigns that are rare to work with when at a smaller company with smaller budgets.

Cons

Politics, Silos and the underlying knowledge that there are way too many chiefs and not enough Indians employed at Intuit is the main reason for most people leaving the company. I was privileged enough to see senior managers who when speaking you could literally see the gears turning in their head on how to re-write the words coming out of their mouth to sound in a way that their manager would want to hear rather than speaking from the heart, passion, understanding of the marketplace and how best to deliver the product to the consumer. Somewhere along the company system most managers have drank the Kool-Aid and lost their imagination and edge on how best to market products.

Senior managers do not get challenged enough by their peers on their marketing plans and brand positions. Simple case in point - An executive once stated that "Trials don't Work" and then all trials for the QB product lines were dropped - rather than making the trial product easier to use.

Intuit is full of good people that somewhere along the line lost their imagination and desire to do new things and push the envelope.

Rather than innovate, they simply buy companies that do

Advice to Senior Management

Management culture has to change if you can't innovate, if you can't inspire, mentor or be profitable you should be removed from your position. Reduce middle managers as they simply are head count that is in the way between the workers and the people who need to hear what is going on.
Education should not be a determinate on your promotion - there are too many managers who got to their position by schooling, not by talent or experience.

Pros

- Good pay
- Good benefits, espcially ESPP and 401(k) match
- Nice campus
- Some very good people

Cons

- Most ees are more busy "managing their personal brand" or giving feedback to others about how to imporve their brands... there's little focus on doing the work and growing the business!
- Cult - like environment with tons of jargon, focus on "framing" everything you say/write, and a crack-like addition to powerpoint ("creating a paper legacy!")... people are afraid to speak up and voice a dissenting opinion
- Super POLITICAL - it's who you know, not what you do that counts around here
- No innovation (except when it comes to creating acronymns)
- Unrealistic expectations for the acquisitions and their inexperienced leaders

Advice to Senior Management

- When necessary, reduce headcount based on PERFORMANCE ratings (what a novel idea, eh?), not throwing a dart at the org charts
- Stop the re-orgs! If you actually leave a leader in place for more than one business cycle, they might actually get some traction (or have to eat their own dog food, taking responsibility for their decisions)
- Everytime you re-org top leaders, the rank and file STOP what they're doing and wait to see which way the wind is now blowing... how can this shuffling be worth the loss of productivity????
- Get rid of top leaders that are all talk and no results

Pros

- If you happen to get a job with good people then you're working with good people (if you don't however then you're stuck working with bad people)
- Competitive salary
- You might get a really good manager (but then you might not)
- Not afraid to give you new things to try

Cons

- Though you could be working with good people, you could also be stuck working with bad people
- If you are stuck working with those bad people, there's not much chance of getting them to change their ways
- Some managers are wimpy and will not fight for their employees
- Lack of communication
- They hire temporary people to do managerial/leadership positions which is never a good idea
- If you ask any person in the office if they're afraid of being laid off or fired, I can guarantee they will say yes

Advice to Senior Management

- Don't hire temporary people for managerial/leadership positions
- Constantly provide good communication to your employees
- Don't be wimpy or sensitive, just say it like it is
- Stop the office politics
- Stop firing/laying-off people. You're spreading a culture of fear.

Pros

Work-life balance
Caring, competent, and energizing people
Interesting work
Great mission

Cons

Things have really gone downhill since the new CEO stepped in. Politics drives everything now: layoffs, promotions, and decisions. It's pathetic. Intuit is not going to grow if we keep acting this way. So, why don't I leave? I'm hopeful that things will get better, as Intuit was a fantastic place to work for many years. But, I'll only give it 6 months or so to prove itself. Turnover has still been low - I'm guessing that most people are like me... they are waiting to see what happens in the next little while, but will jump ship soon. That'll be interesting.

Advice to Senior Management

You need to get a handle on the politics. Reward on results and get rid of Sr. Leaders who aren't meeting those results. Politics is driving everything only becuase you let it. People will act based on how you reward them... once you go back to rewarding for performance (for real, not for talk), then you'll see much better results.

Pros

Work/Life Balance
Compensation
the people are really great

Cons

limited career mobility
unseasoned management team
way too political

Advice to Senior Management

Continue to buy SAAS properties, we can't envision and build them with the current team
SB product management is lost, inept
focus on execution, front-line employees
hire a COO, Brad is great leading in front, but we need to start executing better
stop the binary practice of recycling failed managers or hiring outside managers--take risks on internal promotions

Pros

Awesome benefits & total compensation packages
The people are some of the best and brightest I have ever worked with
Passion for solving for the customer
Tons of diversity

Cons

With continual organizational/strategic changes, there is no sense of stability to many in the workforce
Continual lay-offs/restructuring without a true longer term vision of the workforce needs, leaves many of us fearful that great performance, solid skill-set, and commitment for the company is not enough to stay employeed
Career growth can be limiting, if you do not have a deep network of relationships already established
Continual changes in leadership and strategy...in the name of innovation, but I am not seeing any innovation actually making it to the marketplace, we seem more focused on acquireing innovation
seem to have lost the focus on the Intuit Values, one of thereasons many of us wanted to work here
Leadership development has all but disappeared in the last two years...I see front line leaders and mid-level managers struggling to meet the unclear deliverables from senior management with out any help/training/coaching to gain the skills/compentencies they need to succeed
Way too much jocking for position on the big enterprise level application programs...we need to be much more competive with the applications/processes that support our businesses, but we continue to allow these expensive programs spiral and underdeliver as the leaders work to keep their fiefdoms intact

Advice to Senior Management

Listen to what the employees have to say...I know many are scared to reveal the truth of how they are feeling, but a good manager should be able to find ways to make the environment safe for employees to speak their mind with out fear of impacting their job. Our employees understand what the core problems are and have great ideas on how to get the focus back to innovation and the customer if you listen and help them develop the skills they need to be part of the solutions

Pros

* Good compensation packages
* Good benefits
* Nice work/life balance
* Focus on team work
* Big focus on the customer

Cons

* Intuit has changed dramatically since the new CEO came on board. All you see are layoffs and politics.
* Sr. leadership team is incompetent. Strategies keep changing and constant reorganizations are not productive.
* New CEO talks about innovation, but don't see any new products or services in the market.

Advice to Senior Management

Hold Sr. leadership team accountable for results.
Ensure more integrity with communication. Don't say Intuit is growing while laying people off every month.
Stop all the politics and focus on innovation.

Pros

Work/Life balance
Team work
Great benefit
Great Product

Cons

Constant re-org after re-org
Heavy managment layers and not enough people doing the actual work
Heavy politics and CYA
Buddy/Buddy system to survive the layoffs (other employees can attest to this)
Can't openly discuss problems without backlash!

Advice to Senior Management

Need to get rid of ALOT of managers in the middle layers.
While i was there one of the managers told his group "work everyday like its your LAST day!!!" (really sad??)

Pros

Benefits are still great.

If you get laid-off, you can always look forward to coming back as a contractor and have less responsibility and more pay.

Cons

Way too many politics that are driving business decisions - seem like it's gotten worse over the last couple of yearts. It's awful in SBG land.

Not one Intuit - but many greedy silo's all competing for the same resources.

Too much talking from leadership and no enough action.

Advice to Senior Management

Senior Management really needs to take a step back and stop the madness in SBG. Politics and greed are running the business decisions! There is no prioritization across the segments. Every segment wantsâ?? their product/service to be prioritized. There needs to be a strategy across all segments, not a strategy per segment. Hiring more people or laying off is not helping. It's the strategy and the behavior that is hurting us. The functional teams that have to execute across all segments are the ones hurting with all this nonsense. It doesnâ??t makes sense, and leadership is not re-enforcing, only ideas from the top are valued, so why bother caring! Thatâ??s the attitude right now. Just execute. Donâ??t think or try to make it better. In addition, we just keep acquiring and there is no integration of systems which is another huge pain point. Data sucks, tracking is not standardized. Too many self-service tools that are not intuitive.