Intuit Reviews

Updated October 16, 2014
Updated October 16, 2014
1,586 Reviews
3.9
1,586 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Intuit President & CEO Brad Smith
Brad Smith
735 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 319 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 147 reviews)


Cons
  • Steep learning curve makes work-life balance hard to find when you're new (in 48 reviews)

  • Senior management rarely in tune with the feet on the street (in 44 reviews)

More Highlights

Employee Reviews

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  1.  

    The single most stressful job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intuit full-time (less than an year)

    Pros

    All your coworkers are fantastic. Really good, smart, hard working people

    Cons

    Intuit has no qualms laying off all those hard working people.

    Advice to ManagementAdvice

    Dishonesty and unwavering strictness isn't going to get you very far.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Customer Service and Support Specialist in Fredericksburg, VA
    Current Employee - Customer Service and Support Specialist in Fredericksburg, VA

    I have been working at Intuit full-time (more than an year)

    Pros

    great atmosphere to work in

    Cons

    needs better compensation. if youre stuck on a call after your shift has ended dont plan on going anywhere until the call ends.

    Advice to ManagementAdvice

    be more open to ideas

  3.  

    Moves slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Mountain View, CA
    Current Employee - Marketing Manager in Mountain View, CA

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Good work life balance, lots of amenities (gym, cafeteria, catering, caltrain shuttle)

    Cons

    Lacks strategic vision, redundancy in work, not super innovative, track record of mis-handling integration of acquisitions

    Advice to ManagementAdvice

    Needs more management training

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Chaos in midst of lots of promise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit full-time (more than 5 years)

    Pros

    Awesome Products, Great people who really want to do good work, great benefits

    Cons

    Unnecessary politics leading to delay in decision making, ton of chaos, people constantly worrying about their job

    Advice to ManagementAdvice

    Change is good but not at the cost of losing the core substance of the company

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    The training is great. The atmosphere is nice. The evaluation is completely unfair.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Agent in Tucson, AZ
    Former Employee - Tech Agent in Tucson, AZ

    I worked at Intuit as a contractor (less than an year)

    Pros

    The trainers are thorough, the facilities are bright and cheerful, and if you have don't have a 12 year old for a manager you should be okay.

    Cons

    Your employee rating is based on the clients experience with the customer as a WHOLE not your individual performance. If the client was on hold for 45 minutes, or could not communicate with your counterpart in India or the Phillipines you will take responsibility. The screening process is insufficient to ascertain the clients relationship with the company, you get calls for unrelated divisions that you cannot service. You be rated on misdirected calls.

    Advice to ManagementAdvice

    The verbiage should be "If we were able to resolve your problem please press # now".

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Too much politics

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intuit

    Pros

    Competitive salary, great benefits, great products, great campus in San Diego

    Cons

    Lack leadership, too much politics.

  8.  

    Not a whole lot of excitement going on. If you enjoy coasting on auto pilot, you'll LOVE IT!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intuit as a contractor (more than an year)

    Pros

    Work from home, overstaffed so you can pretty much get away with working 5-6 hour days. Brad Smith is a good CEO.

    Cons

    They layoff people every fiscal year so don't get too comfy.

    Advice to ManagementAdvice

    I would try to actually empower your staff. Not much opportunity to grow or encouragement to do so.

    Approves of CEO
  9.  

    Friendly culture, but heavy on politics and reorganization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Fantastic benefits and compensation. Very friendly employees, and nice work/life balance. You're always learning new things.

    Cons

    Reorganizations feel like they happen every other week. Even though the company has rebranded as "One Intuit," the company still feels siloed. Organization as a whole moves too slowly.

    Advice to ManagementAdvice

    Stop being so risk-averse.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Inside CTO Development: Good benefits, Bad middle management with heavy favoritism towards former Yahoo employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Software Engineer in Mountain View, CA
    Former Employee - Staff Software Engineer in Mountain View, CA

    I worked at Intuit full-time (more than an year)

    Pros

    Good company to work for, good compensation and benefits package
    Competitive work environment.
    Management maintains transparency and frequent communication.

    Cons

    Biggest problem in this organization is that there are far too many former Yahoo middle managers, who have brought in the Yahoo politics and their former Yahoo employees (Pre-CEO Marissa period) with them.
    The reviews are highly subjective. The people who generally remain are not the ones who care about doing the job well rather they are the ones who are good at playing dirty political games particularly within senior engineering and middle management levels.

    Advice to ManagementAdvice

    The CTO development organization's Hiring Practices and Review Process needs to be overhauled.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Awesome company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II in San Diego, CA
    Current Employee - Software Engineer II in San Diego, CA

    I have been working at Intuit full-time (less than an year)

    Pros

    flexible
    surrounded with super nice people
    benefits

    Cons

    cafeteria sucks ( really bad)

    Recommends
    Positive Outlook
    Approves of CEO

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