Intuit

  www.intuit.com
  www.intuit.com

Intuit Reviews

Updated December 19, 2014
Updated December 19, 2014
1,641 Reviews
3.8
1,641 Reviews
Rating Trends

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Intuit President & CEO Brad Smith
Brad Smith
774 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 327 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 154 reviews)


Cons
  • Steep learning curve makes work-life balance hard to find when you're new (in 51 reviews)

  • Middle management does not have a clue on overall long-term direction of support departments (in 45 reviews)

More Highlights

Employee Reviews

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  1.  

    Software Developer

    Current Employee - Software Engineer in Mountain View, CA
    Current Employee - Software Engineer in Mountain View, CA

    I have been working at Intuit full-time (more than an year)

    Pros

    Work life balance. Cool people. Nice work environment.

    Cons

    Steady pace. Management is slow to react. Takes time to get promote.

    Advice to ManagementAdvice

    Be faster. Need to be more aggressive.

  2. 3 people found this helpful  

    Appearance is everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Mountain View, CA
    Current Employee - Product Manager in Mountain View, CA

    I have been working at Intuit full-time (more than 5 years)

    Pros

    Kind people, good work/life balance, great benefits

    Cons

    Intuit is more and more focused on internal appearances. Make your project look good (e.g.'all-green dashboards'), and you'll be rewarded. Reality about products and customers and quality are irrelevant. Leaders are marketers who don't understand products or work required to make them. They believe what they're fed and don't ask questions.

    Advice to ManagementAdvice

    Hire leaders with product development experience. Don't trust powerpoint to tell every story thoroughly. Have conversations. Ask questions. Ask those creating products how things are going, not just middle managers whose job is spinning things as great.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Bad Managers and Compladency Rule at Intuit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service and Support Specialist in Plano, TX
    Current Employee - Customer Service and Support Specialist in Plano, TX

    I have been working at Intuit full-time (more than 5 years)

    Pros

    Great benefits, super products, and decent pay.

    Cons

    Difficult work-life balance. Passive-aggressive managers are very common. Voice your opinion as long as it agrees with management. Very political environment. Most employees become complacent and stop using their brains. Company values, like work-life balance are discussed but not actually implemented.

    Advice to ManagementAdvice

    Do a thorough internal audit on financial processes.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Orem, UT
    Current Employee - Senior Customer Service Representative in Orem, UT

    I have been working at Intuit full-time (more than 5 years)

    Pros

    Intuit's operating values, diverse culture, fabulous people, and challenging workload make this a great place to work. I highly recommend anyone serious about their career to explore the options available to them at Intuit

    Cons

    Having moved from a 20 person company to an 8000 employee company, getting use to the volume of meetings, slow pace of change, and all of the extra red tape took some getting used to.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Playing with Numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit full-time (more than 10 years)

    Pros

    New technologies make Intuit fun to work for.

    Cons

    Intuit constantly "realigns" its work force and what Intuit will tell you is for the best interest of the work but actually it benefits Intuit. First Intuit can create large groups that have similar interest in order to control the amount of bonus given out. Second by combining groups Intuit benefits from using large amounts of work for small staff.

    Intuit slashed RSU's to employees by 70% which in the end shows to investors that reduction in work force but the employee takes a reduction in pay.

    Advice to ManagementAdvice

    For a company that says it is for the employee, have a strange way of showing it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Intuit - CPA phone advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Turbo Tax Pro Advisor in Denver, CO
    Former Employee - Turbo Tax Pro Advisor in Denver, CO

    I worked at Intuit full-time (more than an year)

    Pros

    Vast array of questions regarding technical tax advice and input advice for Turbo Tax software from customers all over the United States.

    Compensation was lower than desired.

    Cons

    I did not like having to give input/computer advice for clients. Turbo Tax is a cumbersome software program and it is difficult to get people to answer questions correctly so they are steered to the correct input screens.

    Advice to ManagementAdvice

    I would consider printing a handbook reference guide for your Pro Advisors.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Culture is changing for the worse, especially in the Small Business Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA

    I have been working at Intuit full-time (more than 10 years)

    Pros

    Most employees are passionate about Intuit's customers and products. The benefits are great and the stock has done very, very well over the years.

    Cons

    The culture is changing for the worse in the Small Business Group, which is really unfortunate as one of Intuit's strengths has always been a culture that values collaboration and trust.

    Intuit is also going a little crazy on the op mechs and meetings. The new "rhythm" requires a disproportionate amount of time spent producing Power Point decks for multiple "leadership forums" as opposed to on the work.

    Honestly, right now I wouldn't recommend Intuit to a friend and am looking to leave myself.

    Advice to ManagementAdvice

    Weed out the rotten apples who are changing the division for the worse. Really look at the management style of several of the newer leaders who are not a good cultural fit or honoring Intuit's values.

    Intuit wants to be a place where top talent can do the best work of our lives. However, I've seen numerous people denied the types of career opportunities they are looking for (and have experienced this myself. I currently report to a peer who does not treat me as an equal or with respect.) Employees without the opportunity to grow and develop in their careers -- and to play the kind of roles they are interested in -- can't possibly do their best work . The result is the opposite of win-win: everyone loses.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great Exposure to Technology, but very high stress environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit

    Pros

    Working with Smart people, latest technology, training.

    Cons

    They lay people off a few times a year which makes for a unstable environment, and low moral. You never know if you'll be part of the next round of layoffs or not.

    Advice to ManagementAdvice

    A company is only as good as the people that work there and constant reOrgs and layoffs make for a chaotic place to work.

  10.  

    Really going down-hill...quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intuit full-time

    Pros

    Great benefits, values, and perks

    Cons

    What started off as a generous, workers first company has since turned into a mid-level management haven with lack-luster raises and bloated executive salaries. While the company and stock continues to do extremely well, raises from several parts of the company went down - it isn't specific to one group or organisation.

    Advice to ManagementAdvice

    Get back to what made you great and retain top talent by being generous when it comes to the people that deserve it and make employees a priority again. Since you've removed "It's the people" from the Values, it definitely shows in how people are being over-worked and under-paid.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Was a good company to work for but now there is too much turnover in staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Intuit full-time (more than 10 years)

    Pros

    They have strong company values, believe in doing right by customers and employees. Good salaries and benefits. CEO is very dynamic and a good visionary. Great public speaker.

    Cons

    Too much turnover in staff and yearly re-orgs; seems to be an annual event to layoff employees with domain knowledge and seniority. You get the message from upper management that everything is going well; middle management does not take care of employees anymore. They would rather hire interns then train existing employees on new technologies.

    Advice to ManagementAdvice

    Do more skip level meetings; your middle management does not tell you the truth of how things are going.

    Positive Outlook
    Approves of CEO

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