Intuit

www.intuit.com

Intuit Reviews in San Jose, CA

Updated January 24, 2015
Updated January 24, 2015
1,676 Reviews
3.8
1,676 Reviews
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Intuit President & CEO Brad Smith
Brad Smith
790 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 327 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 154 reviews)


Cons
  • Steep learning curve makes work-life balance hard to find when you're new (in 51 reviews)

  • Middle management does not have a clue on overall long-term direction of support departments (in 45 reviews)

More Highlights

485 Employee Reviews Back to all reviews

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  1.  

    The ins and outs of Intuit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Leader in Mountain View, CA
    Current Employee - Finance Leader in Mountain View, CA

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Intuit has great values and the people you work with are always willing to help. I've always had the flexibility of working from home when I need to. They have great benefits that you can utilize from charging you electric/hybrid car for free, getting a zipcar on campus for free, and reduced pricing for emergency back up day care services.

    Cons

    Very flat finance organization so it's hard to move up, the best you can you do is move around different BUs to get exposure to different leadership teams.

    Recommends
    Positive Outlook
  2.  

    Stimulating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Scientist in Mountain View, CA
    Former Employee - Data Scientist in Mountain View, CA

    I worked at Intuit as an intern (less than a year)

    Pros

    Freedom, benefits, available data, compensation.

    Cons

    limited opportunities, food choices on campus limited.

  3. 7 people found this helpful  

    Great place to earn a paycheck, no upward mobility and little innovation happening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Mountain View, CA
    Former Employee - Product Manager in Mountain View, CA

    I worked at Intuit full-time (more than 3 years)

    Pros

    I was a Product Manager at Intuit for 3+ years focused on small business solutions. Intuit's a great place to earn a paycheck - it's "stable", there's plenty of nice people, and you'll have work / life balance which is worth it's weight in gold.

    Cons

    Intuit doesn't live up to their values.

    1) They don't value their employees - Intuit lays people off through "re-orgs" every 9 months. It's great because you get a new job every so often (if you're not on the hit list) but it's an absolute morale killer. I was lucky and got by but it leaves you with a bitter taste in your mouth. What a terrible business environment!
    2) "Leadership" (Directors and above) are totally out of touch with reality - they're unfamiliar with their products and have no clue what small businesses are about. Most have been in the corporate world their whole life so they can't relate.
    3) Little innovation happening - they talk a big game here but don't deliver. In fact staying the course and building relationships with a few key people is the way to have a long career at Intuit.
    4) Intuit's more focused on making money than on helping small businesses (my opinion and I'll leave it at that)
    5) Complacent leaders that can't think for themselves out of fear of #1. If they rock the boat (it's a nice boat), they will be on the hit list the next time around.
    6) Intuit loves PowerPoint...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great place to learn, not to stick around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Experience Design in Mountain View, CA
    Current Employee - Experience Design in Mountain View, CA

    I have been working at Intuit

    Pros

    Love the training and on-going improvement. Very polite people.

    Cons

    Don't get too comfortable. CEO philosophy is to keep everyone slightly nervous about losing their job. Constant streamlining and reshuffling are draining on energy. Expect upheaval every 6 months or so.

    Advice to ManagementAdvice

    Growing through acquisition is more effective than internal innovation efforts that are not supported.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Product Management in Mountain View, CA
    Former Employee - Director of Product Management in Mountain View, CA

    I worked at Intuit

    Pros

    Very customer focused. Empowers employees to solve for the customer. Treats employees well… resources, benefits and career growth

    Cons

    Decisions can slow to make

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Really great culture for learning and early career development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rotational Development Program Associate in Mountain View, CA
    Current Employee - Rotational Development Program Associate in Mountain View, CA

    I have been working at Intuit

    Pros

    As a rotational associate you get to work on things and in roles that you're utterly unqualified to do based on experience. Great opportunity to learn and grow.

    Cons

    Intuit is a 31 year old company and the culture is a bit older than a lot of the hot tech cos in the valley. I'd also say that a big problem is that we build a product that many of us haven't had to use out in the wild as small business owners. It's not like making a consumer product. That's why a lot of young folks head toward Mint.com.

    Advice to ManagementAdvice

    We're heavy in the middle.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Pretty satisfactory for a long-haul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Mountain View, CA
    Current Employee - Senior Product Manager in Mountain View, CA

    I have been working at Intuit full-time (more than 8 years)

    Pros

    Environment, Culture, Customer Focus, Benefits, Stocks

    Cons

    Politics (the subtle one), Speed at which things move, Innovation in new areas

    Advice to ManagementAdvice

    Get your product manager and the leadership from engineering background than pure MBAs and a lot of things will probably be fixed. Your commercial and marketing innovation is great but product and technical innovation sucks...

    Recommends
    Positive Outlook
    Approves of CEO
  9. 7 people found this helpful  

    House of Cards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Mountain View, CA
    Former Employee - Manager in Mountain View, CA

    I worked at Intuit full-time (more than 5 years)

    Pros

    Good products. Positive move into the cloud space. Stock price continues to rise. Lots of well-intentioned people. Nice campus, amenities and total rewards package. Great set of values, but... (see below)

    Cons

    You need to be politically savvy to survive and move up. See and be seen. Smile and wave at the right people. Beware pushing back or being blunt...the emperors are naked. Company values are openly violated by toxic leaders. HR department is complicit and/or lacking courage.

    Advice to ManagementAdvice

    Several highly toxic top execs recently departed...but not before they chased aware/fired/demotivated/jaded many, many good employees. This is an open secret in the ranks...if you upset the wrong senior political force, you are done. Is this the culture you really want to aspire to?

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Stale and bureaucratic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Mountain View, CA
    Former Employee - Senior Manager in Mountain View, CA

    I worked at Intuit full-time (more than 3 years)

    Pros

    Good processes in product management and engineering.

    Cons

    No clue in other functional areas outside of product management and engineering/prod dev. PM-led innovation. No customer service or partnership competency. Very low customer satisfaction level.

    Advice to ManagementAdvice

    Clean house at the highest level. The biggest problem is that your senior leadership is outdated, inexperienced and/or incentivized to do the wrong things.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Amazing Work-Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Mountain View, CA
    Former Employee - Marketing Manager in Mountain View, CA

    I worked at Intuit as an intern (less than a year)

    Pros

    The company honors the entire needs of an individual, and creates norms around work-life balance, including promoting exercise, family time and other well-being measures. Amazing culture in that respect.

    Cons

    The company moves slowly at times, and in certain divisions. The approval process is confusing and overly-complicated.

    Advice to ManagementAdvice

    I would encourage the middle managers to shorten up the approval process in order to get more innovations flowing through the company.

    Recommends
    Positive Outlook
    Approves of CEO

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