Intuitive Surgical Reviews

Updated March 26, 2015
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3.6
87 Reviews
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Intuitive Surgical President & CEO Gary S. Guthart
Gary S. Guthart
52 Ratings

Pros
  • Excellent innovation, great product, strong growth, exemplary executive leadership (in 6 reviews)

  • respectful, low pressure, fair expectation, healthy work-life balance, good diversity - and, not to forget decent cheap heavily subsidized lunches (in 3 reviews)

Cons
  • Work life balance can sometimes be taxing, but what is fun without challenges (in 11 reviews)

  • lots of work and still in it's growing pains (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Fast paced medical device company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at Intuitive Surgical full-time (more than 5 years)

    Pros

    Challenging, rewarding,team members work toward a common goal. Inspiring to know you can make a difference in people's health by the job we do.

    Cons

    Lack of communication amongst management, unrealistic expectations of work output vary throughout the season, no clear path to promotions,

    Advice to ManagementAdvice

    do what you say and say what you do

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Great corporate culture, great internship program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contracts Intern
    Former Employee - Contracts Intern

    I worked at Intuitive Surgical

    Pros

    The internship program is excellent. I learned valuable skills and networked with so many different people from different departments. The internship program helped me be successful in other areas and gave me the skills necessary for other jobs and internships.

    Cons

    We had weekly lunch and learns with company execs, but besides that, I wish we had more direct interaction with upper level management.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Great company, amazing product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern - Hourly in Sunnyvale, CA
    Former Employee - Intern - Hourly in Sunnyvale, CA

    I worked at Intuitive Surgical

    Pros

    Clear vision
    Fast-paced environment
    Employees are ambitious, driven and hard working
    Great company culture - while it is more conservative, everybody is very friendly and helpful across all departments

    Cons

    As an intern, working on a single project all summer was not as interesting or beneficial as tackling multiple projects

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Quality leadership and product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Sunnyvale, CA
    Current Employee - Marketing Manager in Sunnyvale, CA

    I have been working at Intuitive Surgical

    Pros

    Quality leadership, brilliant peers, benefitting patients every day, medical benefits

    Cons

    Very low 401k matching, culture is a bit stiff, but okay once you get used to it

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great experience, great technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuitive Surgical

    Pros

    Great technology, rewarding job..great patient outcome

    Cons

    Nothing is ever good enough for management.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    Fantastic Products - Tough Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA

    I worked at Intuitive Surgical full-time (more than 3 years)

    Pros

    The engineering and sales organizations are extremely strong and the products offered are absolutely terrific. They provide value to patients and surgeons in a way that makes them a turning point in the history of surgery.

    Cons

    The company is at a turning point in its history, the rate of growth has changed, the stock is not performing as before, and it needs to adapt. This is challenging. The culture of the company is tough. When you are in, this is fine, but when you do not fit in anymore, it can be brutal.

    Advice to ManagementAdvice

    Leverage much more the collective mindset of the employees.
    International development requires time, effort and a global mindset which is not yet there.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuitive Surgical

    Pros

    Great benefits, technology, plenty of growth still to be had

    Cons

    More travel than originally anticipated

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    Inmates are running the asylum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuitive Surgical

    Pros

    Decent pay and benefits. If you can handle pressure and unrealistic goals, this is the place for you!

    Cons

    The day after I received a pat on the back from the CEO for a "job well done," I was fired because employees have learned they can complain to HR about an employee and have that employee fired without a fair hearing. Managers are ineffective in controlling aggressive behavior by their staff and are unable or unwilling to go to bat for the person being wronged. Pointing out problems, even if offering positive solutions, will ultimately result in your being forced out of the company for not being "just another robot."

    Advice to ManagementAdvice

    You have lost many potentially loyal and valuable contributors due to your complete inattention to those who have sacrificed much of their personal life to support you. Unrealistic workload and boundary setting should be your highest priority for employees. The CEO is an engineer. If you are not a fellow engineer, you will suffer.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. Business outlook for the next few quarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intuitive Surgical full-time (more than 10 years)

    Pros

    Good Technology in an area of industry that is highly controlled by hospitals and the government. Solid footing in the niche it serves.

    Cons

    Rapid growth era is over. Now it's about how to make the product less expensive and while increasing overall capability. Competitors coming from the majors such at J&J, Medtronic, and others.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Incredibly demanding culture which puts work-life balance way out of whack if you are trying to raise a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer
    Former Employee - Trainer

    I worked at Intuitive Surgical full-time (more than a year)

    Pros

    I learned a great deal, and absolutely left a better professional than when I arrived.

    Cons

    Way too much "coaching" and "feedback" to the point of doing it just to do it. Tremendous arrogance pevades the sales organization.

    Advice to ManagementAdvice

    Firing JA was a great first step. Nexr, stop leading by fear and intimidation and let your incredible, talented group of sales people do their jobs in peace.

    Doesn't Recommend
    Positive Outlook

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