Intuitive Surgical

www.intuitivesurgical.com
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Intuitive Surgical Reviews in San Jose, CA

Updated February 19, 2015
Updated February 19, 2015
44 Reviews
3.6
44 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Intuitive Surgical President & CEO Gary S. Guthart
Gary S. Guthart
44 Ratings

Review Highlights

Pros
  • Excellent innovation, great product, strong growth, exemplary executive leadership (in 6 reviews)

  • respectful, low pressure, fair expectation, healthy work-life balance, good diversity - and, not to forget decent cheap heavily subsidized lunches (in 3 reviews)


Cons
  • Work life balance can sometimes be taxing, but what is fun without challenges (in 11 reviews)

  • lots of work and still in it's growing pains (in 4 reviews)

More Highlights

44 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. Featured Review

     

    Fast paced medical device company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at Intuitive Surgical full-time (more than 5 years)

    Pros

    Challenging, rewarding,team members work toward a common goal. Inspiring to know you can make a difference in people's health by the job we do.

    Cons

    Lack of communication amongst management, unrealistic expectations of work output vary throughout the season, no clear path to promotions,

    Advice to ManagementAdvice

    do what you say and say what you do

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It was fun and challenging in the beginning, but lately more politics and finger-pointing, lethargic employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Administrator in Sunnyvale, CA
    Current Employee - Senior Systems Administrator in Sunnyvale, CA

    I have been working at Intuitive Surgical

    Pros

    Great company and great perks. CEO and President are awesome people. Employees are nice and fun to work with. Brand new buildings, new ISI Park, bike and zip cars are awesome perks. I never had a bad experience with employees working across the departments. Lots of the growth left for this company. I am seeing this company would be $10 billon in few years.

    Cons

    Company is growing really fast. Too many new hires are changing the culture and environment. Politics and figure pointing is more new normal. It used to be employee oriented company. But lately there is too much favoritism and individual contributors and management relationship is almost none. Long timers are feeling really bad about the bad changes in the culture and environment. In one department there are 60% of employees are left the company on their own due the management issues. Where I work, things are moving really slow. Employees are lethargic and brought down systems in a bad way. There was no repercussions for things you do if you are favorite employee. For others not so fun when you do simple mistakes. If you know someone in the management and can be their favorite employee, apply here. Otherwise I won't recommend applying here. And lately I am seeing you don't have to have experience and prove yourself to get promoted. All you need is you should be"Yes" man and favorite.

    Advice to ManagementAdvice

    Awesome company. I know executive management is struggling to keep the culture and work ethic. Hear it from the middle managers and individual contributors about the issues in the department. Please realize things are not flowing down from top to bottom and vice versa. Message is not reaching to all employees. Company is loosing star employees, that's not a good thing.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Great place to learn and work on exciting technical challenges.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer in Sunnyvale, CA
    Current Employee - Mechanical Engineer in Sunnyvale, CA

    I have been working at Intuitive Surgical full-time (more than a year)

    Pros

    You are given a lot of freedom to get your work done. One of the things considered during hiring is character, and it makes for a great environment.

    Cons

    The company is experiencing growing pains and could do better in areas of career growth.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Exciting technology and the opportunity to work in a fast paced, challenging environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Specialist in San Jose, CA
    Former Employee - Training Specialist in San Jose, CA

    I worked at Intuitive Surgical full-time (more than a year)

    Pros

    Exciting technology
    US Manufacturing
    Fast paced
    Constantly providing new challenges
    Industry leader

    Cons

    Management can seem disconnected from the work force at times
    Cost of living to work at headquarters

    Advice to ManagementAdvice

    Spend a couple of days each quarter with the departments that you are responsible for so you better understand the challenges they face and can possibly provide ways to overcome them.

    Recommends
    Neutral Outlook
  6.  

    Great technical experience while designing a better future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Electrical Engineer in Mountain View, CA
    Current Employee - Senior Electrical Engineer in Mountain View, CA

    I have been working at Intuitive Surgical full-time (more than 3 years)

    Pros

    The technical challenges range from generic to seriously innovative and there is plenty of opportunity to stretch oneself. Managers are generally respectable and helpful. All of this with the goal of easing some horrible ailment for mankind, what's not to love?

    Cons

    The compensation system is based on your title, length of tenure and what some contract firm tells them is fair for the industry. This is fine if the work you do is comparable to your years of experience but may be too coarse for those outside of the norm.

    Recommends
    Approves of CEO
  7.  

    Good, but not that great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at Intuitive Surgical full-time (more than 5 years)

    Pros

    The company offers competitive salaries, low-cost medical, nice employee stock purchase plans, cash bonus and some stock options in an attempt to attract and keep talented people. Because the company is faster-paced, it's good to know you have quality talent around you. People on the whole are more accountable here because they do have a greater sense of ownership.
    The product is great and the company really focuses on how the product really helps people. The executive management team is very good and has the company moving in the right direction. ISI is the unquestioned market leader and has positioned itself to stay that way for a long time.

    Cons

    The company is now too mature to be considered a start-up, so it's having a lot of new growing pains as it attempts to fight off pending competition. Managers who were good at pushing to get MORE productivity at any cost, just to keep up with explosive growth, are now struggling when having to introduce processes that maintain productivity while improving operational efficiency for long-term growth.
    While the executive management team inspires great confidence in the direction of the company, an alarmingly growing segment of middle-management is being exposed as ill-equipped and unready to transition this company to the next phase of maturation. Too many of these folks are there because of tenure, being rewarded after having survived very busy periods, and it's very apparent that they lack the skill set to match the changing requirements of the business. We've seen a mini-exodus where many of the good individual contributors who have grown the company, have decided to take their gains and start fresh elsewhere instead of suffering along.

    Advice to ManagementAdvice

    Clear out the mid-level managers who are now holding the company back and causing the really talented employees to leave. Internal surveys and half-baked sensitivity trainings illustrate that the problems exist, but the employees are getting restless because we see too little actual change. Talk is cheap, time to start walking.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Great product, terrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA

    I worked at Intuitive Surgical full-time (more than 8 years)

    Pros

    Great product. Many smart people working there, but many are treated badly and are looking to leave as soon as possible.

    Cons

    Terrible place to be an engineer. The engineering culture is a culture of fear of senior management and covering ones own backside. That is how all engineering decisions are made. Engineers are routinely told they are not allowed to take PTO, and routinely told they must work weekends. It has been that way for many years. The projects the engineers are working on are always understaffed, in fact, understaffing is part of the corporate culture, senior management is proud of it. Engineers are never part the process of making the schedule.

    Advice to ManagementAdvice

    Please stay at Intuitive, so I don't have to work for you anywhere else. They way you treat your employees may have some short term benefits, but will destroy the company long term.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    Culture has changed completely due to new NPI and Manufacturing Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering in Sunnyvale, CA
    Current Employee - Engineering in Sunnyvale, CA

    I have been working at Intuitive Surgical full-time (more than 3 years)

    Pros

    You get to meet a lot of smart and talented engineers. You also get to work on the most advanced medical device in the world. Lastly, you learn a lot from a company going through growth pains.

    Cons

    No consideration of work-life balance due to 6 day a week work schedule, management gives empty promises, layoffs come out of nowhere, no structure and DOP's/SOP's not followed through by most people. It's hard to work and get things done when requirements are being changed over and over and management and HR are biased toward certain few people.

    Advice to ManagementAdvice

    Company has changed completely in the years I've been here. If you want to make quality products, then make the place inviting and good place to work for as it was before. It's no wonder products are recalled over and over as there is no structure.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great company with great people.

    Former Intern - Finance Data Analyst in Sunnyvale, CA
    Former Intern - Finance Data Analyst in Sunnyvale, CA

    I worked at Intuitive Surgical as an intern (less than a year)

    Pros

    The company is filled with people excited about the work they do and how it directly impacts and benefits patients. The work environment is friendly and conducive to productivity without being too overbearing.

    Cons

    The nature of working at a medical device company necessitated a number of compliance trainings that may or may not have remotely anything to do with the project being worked on.

    Recommends
  11. 3 people found this helpful  

    A great product and strained civility covers a culture of stifling cliques and passive aggressive behavior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Planner in Sunnyvale, CA
    Former Contractor - Planner in Sunnyvale, CA

    I worked at Intuitive Surgical as a contractor (less than a year)

    Pros

    The product is game changing. Some of the people truly are terrific

    Cons

    The cliques are built on time in company with the oldest timers occupying all the top roles. The pecking order is very much in batches of 16 years, 7 years and less....with less being nothing in terms of advancement potential.

    Advice to ManagementAdvice

    Gary should give leadership to professional management and get rid of the good old boys who are faking it in so many departments.....especially the maniacal CFO!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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