I worked at Invent Now
Pros – I did not work for Invent Now Kids for very long in order to give a fair and balanced judgment, but overall it was not a bad experience. As far as a customer service job is concerned, it could have been much worse. Most people were calling to report positive experiences and the vast majority of those requesting refunds were for personal reasons, and not because of any ill-will towards the company. The work environment is laid-back, fun, and fosters a good sense of community.
Cons – Long days with a similar task all day long, can be repetitive and boring without much opportunity for new tasks. Management had a bad habit of playing favorites at times.
Advice to Senior Management – Give employees more meaningful responsibilities to round out the day, and try more constructive and empathetic approaches to criticism
2010-11-05 12:46 PDT
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