Ipsos

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Ipsos Reviews in London, England

Updated Jul 21, 2014
All Employees Current Employees Only

3.2 17 reviews

50% Approve of the CEO

Ipsos Chairman and CEO Didier Truchot

Didier Truchot

(4 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • emerging as one of the most comprehensive market research entities on a global scale(in 24 reviews)

  • Flexibility with work schedules, great people on the team(in 15 reviews)


Cons
  • Management acts like they own you - there is no work-life balance other than lip service paid to the concept(in 21 reviews)

  • Some extremely dull work, long hours for which you are not recognised, poor pay(in 20 reviews)

17 Employee Reviews Back to all reviews
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    Very positive. I had 11 exciting and positive years there working on a variety of projects

    Director of Statistics (Former Employee) London, England (UK)

    ProsFast-moving dynamic atmosphere, people are always accessible and do not hide behind job grades and titles, encourages creativity, opportunities to take your career to follow your interests. Technical expertise, with people who are leaders in their field.

    ConsVery high work volume with lots of competing priorities and deadlines, meaning long hours, but that's part and parcel of being in this lively industry and part of the fun!

    Yes, I would recommend this company to a friend

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    A very disappointing experience

    Associate Director (Former Employee) London, England (UK)

    ProsThe compensation and benefits are probably the only good thing about working at Ipsos. There is no such thing as work-life balance and one is expected to work any day at any time, including on vacation.

    ConsWhile the Ipsos name on a CV generally evokes positive feelings, my experience proves that it's hardly amazing to work at this company. The list of cons is extensive:

    - Incompetent line managers who are unable to work with teams, let alone taught how to manage them
    - No transparency beyond the team - team directors get away with murder and nobody notices.
    - No support for people development, constant criticism and a complete lack of encouragement and acknowledgement of employees.
    - Slapped on the hands if not seen to speak to certain people at the frequency at which directors expect it to happen.
    - There is a lack of autonomy in almost every task any person is expected to perform. They need to consult at least 2 other/more senior people before a decision is made to act. Needless to say, this causes tremendous delays and endless discussions which ultimately affects clients.
    - Total lack of cooperation between departments, every unit works as a silo and is after their own targets without actually willing to help departments that depend on them.
    - Clients' interests are not at all on the agenda. There is an extraordinary amount of internal politics.
    - Impossible to take any time off for about 5 months every year due to heavy workload. Total lack of knowledge in resource management and employees made to beg for days off each year.
    - Senior management very far removed and uninterested in what actually happens below them. They all want to appear as being friends and to be seen as research experts but they are really not, they rely heavily on those underneath them for that. What they are good at is politics.
    - HR staff turnover is very high due to which they are not of any help.

    Advice to Senior ManagementI doubt the described problems can be resolved simply. Company culture extends from the top down and the fundamental problems described above are indicative of serious internal neglect. Ipsos is a huge company and any changes, if at all applied, will be very sluggish to take effect.
    There is no real leadership, only personal interests and political moves. Perhaps this will sound cliché, but taking care of clients and employees are the two most important things a company should do. This company doesn't do either right.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Clever people but long working hours and not very entrepreneurial

    Research Manager (Former Employee) London, England (UK)

    ProsMost people are great, top brains in the industry I would think, most people are friendly. The graduate scheme looks very comprehensive. This company looks well after their brand,

    ConsLong hours, good with process but not very entrepreneurial, offices at Borough are very outdated. Nowhere to progress as there are too many directors and they stay a long time even though they may not be the best people for senior roles. The culture is not very open, you either fit in and do what you are told or you may as well leave. Sometimes respect is lacking towards younger or new employees.

    Advice to Senior ManagementDeal better with employees' feedback from employee surveys and 360s. If people complain about a certain manager, do deal with it and do not ignore it and see people leave in large numbers within one team instead.

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    2 people found this helpful  

    Absolutely dreadful place to work.

    Research Manager (Former Employee) London, England (UK)

    ProsAbsolutely no pros whatsoever, worst company I've ever worked for. So cheap they make employees pay for their own 'celebratory' events and the toilets at their offices are literally overflowing with excrement. An apt analogy for the senior management of the company I think...

    ConsIncompetent management, lazy senior staff who only turn up to the office when they can be bothered, junior staff are treated terribly and paid peanuts, self-obsessed egotistical CEO, disgusting filthy offices which should be condemned, lazy directors, high staff churn, boring repetitive work, no interest in developing junior staff, ridiculously low wage increases. All in all a complete disaster of a company that should be avoided at all costs!!!

    Advice to Senior ManagementGet rid of the terrible management you have in place, pay some attention to staff needs and development and maybe you could marginally improve the hell that is working for Ipsos Mori.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Good people, poor rewards

    Research Executive (Current Employee) London, England (UK)

    ProsGreat work atmosphere, friendly senior staff, talented staff, some interesting work.

    ConsSome extremely dull work, long hours for which you are not recognised, poor pay. Opaque promotions and pay review process - it can be recognised that you hit all your targets for promotion/pay incentives and still not be recognised. If you hit your targets ahead of time, they don't reward your achievement, just give you another target. Everyone is overworked so that deliverables are rarely of the highest quality deliverable by what are a group of very talented researchers.

    Advice to Senior ManagementProvide clear targets for promotions and pay incentives, where hitting a set target gives a set reward.

    No, I would not recommend this company to a friend

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    • Approves of CEO

    1 person found this helpful  

    Rewarding, autonomous and innovative

    Director (Current Employee) London, England (UK)

    ProsBroad roles, supportive management, open to innovation and challenge of the status quo. Inspiring senior management.

    ConsCareer development is a little hit and miss. Internal networking between markets is tough, too much competition internally for revenue.

    Advice to Senior ManagementCreate an open job site where people can post their CV's and skills to allow movement within Ipsos.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    PM

    Project Manager (Current Employee) London, England (UK)

    ProsStable, interesting, a lot to learn

    ConsNot much room to grow

    Advice to Senior ManagementThink more about people and what they can accomplish for the company.

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    • Disapproves of CEO

     

    Great people, Awful management in internal finance and promotions/career progressions are based on favoritism

    Accounts Receivable (Former Employee) London, England (UK)

    ProsPeople are overall very nice to work with and the company will invest in your education if you want to study for an accountancy qualification. Finance teams do arrange meals and team events.

    ConsDo not expect to be promoted or recommended if your work is good as the upper management do not look at your quality of work or the suitability of yourself. Do not expect to make a career here as it is based more on whether you get along with the management staff and whether they like your personality and your ability to get along with them as opposed to the performance of your work. Upper management work off favoritism rather than your individual performance or quality of work. Your work can be poor or average standard but if you get along with management then you are likely to get a promotion.
    Also a lot of internal politics and micromanagement in the work place to the point where it will dampen your morale. Expect to do a lot of overtime with little appreciation from upper management.

    No, I would not recommend this company to a friend

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    Great people, Great atmosphere.

    Trainee Research Executive (Current Employee) London, England (UK)

    Pros-The people are all passionate about what they do, go to great lengths to get the job done and done well.
    - The people also make a lot of effort to have fun and get along with each other.

    Cons- the hours can be long, and the pay is quite low.

    Advice to Senior Management- Increase salaries rather than the number of staff.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Graduate scheme

    TRE (Former Employee) London, England (UK)

    ProsGreat people- good atmosphere amongst the graduate waves- have remained friends for years
    Training scheme good and detailed
    Honest and open communication
    Visible senior management
    Good progression after the trainee period

    ConsSome very mind-numbing tasks for graduates- they pay graduates too much to have them doing menial tasks which are seen by some senior management to be "rights of passage". They should employ lower paid admin workers to do these tasks so that the graduates can focus on tasks with more skill.
    Often repetitive work, with no real analysis, recommendations or creativity expected- just simple narration of the findings.
    Some junior staff are very overworked.

    Yes, I would recommend this company to a friend

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