Ipsos
3.0 of 5 268 reviews
www.ipsos.com Paris, France 1 to 5 Employees

Ipsos Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.0 268 reviews

                             

67% Approve of the CEO

Ipsos Chairman and CEO Didier Truchot

Didier Truchot

(84 ratings)

52% of employees recommend this company to a friend
268 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "emerging as one of the most comprehensive market research entities on a global scale"
    in 22 reviews
  • "great work environment if it's your first job, very nice people and free coffee"
    in 15 reviews
Cons:
  • "Management acts like they own you - there is no work-life balance other than lip service paid to the concept"
    in 18 reviews
  • "Some extremely dull work, long hours for which you are not recognised, poor pay"
    in 19 reviews
  • Show more review highlights

Reviews

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    2 people found this helpful  

    Good people, though they're leaving in droves

    Vice President (Current Employee)

    ProsGood atmosphere, strong product, good people

    ConsOverworked, understaffed. When people leave, they aren't replaced.

    Advice to Senior ManagementNeed to backfill those who have left, and respect work/life balance

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Overworked, Underpaid

    Anonymous Employee (Former Employee)
    Cincinnati, OH

    ProsThe training and mentoring are reasonably good. They made it rather easy to get a start in the company, and yearly reviews made it possible to advance within the company.

    ConsThere is a lot of work being out-sourced, which has led to reduced quality. Those left in the U.S. have watched their co-workers drift away through attrition and not replaced. This resulted in unreasonable workloads, as the remaining associates had to cover the work, usually through unpaid overtime. Morale was dismal when I left.

    Advice to Senior ManagementManagement is deaf to problems. The same points were brought up time and time again though yearly or bi-yearly surveys, but never addressed.

    No, I would not recommend this company to a friend

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    Good people; growing pains

    Research Manager (Former Employee)
    New York, NY

    ProsGood smart people; good client base

    ConsCompany committed to a major client on an exclusive contract, and scrambled to staff it adequately. May have sacrificed quality to meet deadlines. Good committed staff, tough situation.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Tiresome

    Anonymous Employee (Current Employee)

    ProsGood for your resume, leadership is improving, opportunities to learn and work outside of team, commitment to training ( though it doesn't always apply, and there isn't always follow up training)

    ConsSalary could be better, expected to do more over time for the same pay. In ASI if you're not copy testing it's like you don't exist to management.

    Advice to Senior ManagementBe fair with promotions and salaries. Loyalty and hard work should be valued (put your money where your mouth is.) Threatening to leave shouldn't be the way to get a promotion or salary increase.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    It's all about lining their pockets

    Director (Current Employee)
    Parsippany, NJ

    ProsIpsos gets that customer service gets repeat business, so encourages behavior that gets good customer reviews.

    ConsResearch is secondary, culture is internally competitive and heavily siloed (you're on your own!), and it's a sweat-shop mentality. If you killed yourself to get great results last year, you're rewarded by a high goal and no help - you made it last year, so obviously there are enough people, right? Never go the extra mile at Ipsos!

    Advice to Senior ManagementIf you really want to get turnover down, find a more rational way of setting workloads that rewards loyalty and effort instead of punishing it.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good place to work

    Anonymous Employee (Former Employee)

    ProsWork closely with management, advancement

    ConsCan be stressful at times

    Yes, I would recommend this company to a friend

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    Horrible place. Stay away.

    Anonymous Employee (Former Employee)

    ProsThe resume would feature a big research company, and you'll have an opportunity of working with world's most popular companies and brands. But, that's about it.

    ConsNo work-life balance.
    Too much restructuring and moving people around.
    No sense of community in the organization. People in one office won't even know the names of all working around them. Very impersonal.
    Too much of time spent in checking work produced by others, and other aesthetics of client deliverables.
    I found myself too often filling-in on projects that I was not managing, because of lack of resources on other teams. This just showed poor planning and management of projects.

    Advice to Senior ManagementBe sensitive to the fact that employees have a life beyond work. There may be personal commitments that people, especially those with families, may have.
    Have some system of providing feedback on your managers/supervisors for their commitment to nurturing a team.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Great, below average pay

    Anonymous Employee (Current Employee)

    ProsGreat experiences, good people, amazing work/life balance

    ConsBelow average pay, promotions sometimes take longer than they should

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Expects too much from staff considering the rewards

    Anonymous (Current Employee)
    Culver City, CA

    ProsInteresting job with good people. In some ways it is a job that is what you make of it and there is potential to grow in the organization.

    ConsManagement acts like they own you - there is no work-life balance other than lip service paid to the concept. Corporate culture is officially "work hard, play hard" but in reality it is "work forever, play never".

    Staff who leave are never replaced as hiring freezes abound.

    You are expected to be on call 24/7 and check emails and go on calls when you are on vacation or out for an evening.

    There is a complete lack of training, and HR assistance is non-existent.

    Long hours are pretty much guaranteed and no overtime means that Ipsos profits on you being "salaried" while your personal and family life suffers with no compensation.

    Pay is also lower than other places, and internal pay structure isn't elastic or based on performance but how good you negotiate at the start of your career.

    No team spirit within departments - teams will pretend to be busy rather than help others.

    Unrealistic demands are applied by a management who apparently are unable to comprehend that if you sell projects, you then have to devote time to completing them.

    Advice to Senior ManagementMake sure that staff are replaced properly, and that support is offered.

    Offer training for managers as currently people are promoted and just expected to manage, and some are naturally good and others are not.

    If you are going to work people to the bone, offer perks or overtime.

    In terms of culture, reduce the number of meetings people are expected to be on. It's hard to meet clients, gain new business and work on projects when you are constantly in meetings.

    Remember that you are a French-owned company and that in most Ipsos offices around the world, vacation means vacation, and is not a special favor granted to you by the benevolent powers-that-be.

    No, I would not recommend this company to a friend

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    Market Research Associate

    Market Research Associate (Current Employee)
    Culver City, CA

    ProsGreat place to work but it also depends on your business unit.
    Very supportive staff.
    Creative and down to earth employees and facilities manager
    Fun, relaxed, and always have a fun event going on every month

    ConsIt is a global company so off-shoring work to different depts can be a challenge

    Advice to Senior ManagementKeep it up!

    Yes, I would recommend this company to a friend

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