Ipsos Reviews

Updated September 4, 2015
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3.1
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Ipsos Chairman and CEO Didier Truchot
Didier Truchot
149 Ratings

Pros
  • It's one of the top 5 Market Research Company in the word so you could end up working with people from who you can learn a lot (in 26 reviews)

  • Great working environment, team players (in 18 reviews)

Cons
  • Management acts like they own you - there is no work-life balance other than lip service paid to the concept (in 25 reviews)

  • Very long hours and stress level with little to no support from management (in 21 reviews)

More Pros and Cons

441 Employee Reviews

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  1. Helpful (7)

    Consider working for another Market Research supplier

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Norwalk, CT
    Former Employee - Research Associate in Norwalk, CT
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Decent parties and cake. -Has potential if compensation structure is revised.

    Cons

    -Turnover in Norwalk office is very high, approaching less than one year - management refuses to address this issue. -Instead, management has the nerve actually reduce compensation and benefits for new associates. From 40K down to 35K and only two weeks paid vacation. -Significant Compensation disparity in general for the amount of work performed, and between other offices (e.g Cincinnati). Cincinnati and Norwalk associates have the same pay rate, and clearly the costs of living in our around Norwalk are substantially higher. Rent in Norwalk alone is at least double what it is in Cincinnati. It becomes very demoralizing to hear Cincinnati associates at age 23 bragging about owning 3 bedroom homes, while here in Norwalk, those at age 27 are barely able to save $100 a month and are renting. -Ipsos salary/compensation is far below competitors (Bases, TNS, Synovate) -Due to disgruntled employees, long hours, and high turnover, quality suffers -Poor work life balance, mainly due to the above. No experienced employees exist. Those that do have to train a constant influx of new associates, and work longer hours. -Technology and business platforms are seriously outdated, leading to a variety of inefficiencies and errors.

    Advice to Management

    -Take a survey of the Norwalk office, and I guarantee nearly half are actively looking for jobs elsewhere. -Stop jerking employees around with things like cake and bagels, and compensate your employees at Norwalk appropriately. -Compensation structure and business model at Norwalk office needs to be seriously rethought and revised. Research Excellence Associates at Norwalk office with BA/BS need to be offered at least 45K and 3 weeks vacation, and 50K if they have a Master's. Considering there are only about 7-8 associates at Norwalk Research Excellence, this investment should only cost the company 35K-50K depending on education/work experience. -The short term numbers might make you look nice by cutting costs, but you're seriously damaging the core business, and it shows to the client. -Invest in business technology to improve efficiencies and quality. -Ultimately, what you pay for is what you get.


  2. Helpful (2)

    Bad experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    You should work here if you love advertising and are interested in sales and are outgoing. You do not need to be a good researcher. Personality and presentation is more important.

    Cons

    Too sales focused as opposed to research focused. Very templated work. Little room for growth. A bit narrow-minded and unethical.

    Advice to Management

    Be more open-minded. Help people to transfer divisions if they do not fit at ASI. Allow more creativity in the work.


  3. Helpful (2)

    Horrible, deadlines are unrealistic and no compensation

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Norwalk, CT
    Current Employee - Accountant in Norwalk, CT
    Doesn't Recommend
    Disapproves of CEO

    Pros

    None cakes every months and bAgels on Friday. Health insurNce expensive

    Cons

    Your bonus and raises are relied on north America making a profit not on performance. No work life balance even though it's promoted. Deadline set by Paris are unrealistic no holiday time off during the first two weeks of the close. No promotion you will always be a staff accountant. They like people who just follow and don't ask questions. Systems are outdatlots a llot of data entry exercises. Paris treats the usa as a Sweat shop.

    Advice to Management

    Stop lying


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  5. Helpful (2)

    Large bureaucratic research firm, good at scaling basic research globally but not much beyond that.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Culver City, CA
    Former Employee - Senior Vice President in Culver City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ipsos full-time (More than 3 years)

    Pros

    The people in Culver City are top notch.

    Cons

    French management can be very quirky,

    Advice to Management

    Focus on what you do best!


  6. Helpful (3)

    There are better places that may appreciate talent.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Ipsos full-time

    Pros

    Great co-workers. Learning operational tasks. Decent place to learn the ropes for recent grads for a year.

    Cons

    No appreciation of hard and intelligent work (thru compensation or merit based growth opportunities) Selective promotions not based on merits Long hours 60+/week Not client centric or strategic Issues are known but not a priority for management.

    Advice to Management

    Manage by walking around and check pulse on each location. Not by surveys or meeting with upper management at locations. If you are really concerned, ACT.


  7. Helpful (6)

    Horrific

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Chicago, IL
    Former Employee - Project Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ipsos full-time (More than a year)

    Pros

    Helpful co-workers within the team.

    Cons

    It is so bad it honestly feels like you're part of some psychology experiment that's created to test how much you can take until you break. The tools and processes are about as bad as they could possibly get. There's so much to fix that it will take years to dig out of the hole, and that's the best case scenario only if management starts loosening the budget so the teams can hire quality talent and produce better tools. Inefficiency abounds.

    Advice to Management

    I do not know where to start. I'm not sure how far up the issues go but the level of disconnect from senior management is unfathomable. The need for more resources for the teams could not be overstated.


  8. Helpful (6)

    Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interviewer in Fresno, CA
    Former Employee - Interviewer in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ipsos part-time (More than 3 years)

    Pros

    None. This place is so depressing I honestly have nothing good to say about them. They are a shady company that treats employees horribly. I started with Synovate which was ok but when Ipsos took over it all deteriorated. Horible, demoralizing unappreciative. Should I go on?

    Cons

    Everything! Low pay, harassment, bad employee reviews so they don't have to pay bonuses, treat employees like slave labor, takes employee's whole paycheck, force sick people to come back from leave early, no incentive to work just constant putdowns

    Advice to Management

    Clean up your Fresno Office, and your HR department in Canada. Learn United States and California labor laws and treat your employees like people not cattle. Also stop forcing interviewers to harass respondents. Better yet sell back to Synovate!!!!!!


  9. Helpful (3)

    No work/life balance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    locations all over the globe, many different areas of research to expand skill sets

    Cons

    long work hours, no work/life balance, low pay compared to other companies


  10. Helpful (7)

    Think carefully before working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ipsos full-time (More than 3 years)

    Pros

    There are many very smart, very experienced researchers here.

    Cons

    -Extremely long days - quite a few people work 50-65 hour weeks. -Very limited support. There are not enough junior people to get work done. -The pay is very low, they make you feel like you should be grateful that you have a job. -Bonuses are almost unheard of - it doesn't matter how hard you work. -This is not a family friendly company. -There are VERY FEW women who have senior positions - it is definitely a boys club and you have to be able to play office politics to get ahead. -Hard work is not recognized or rewarded. -Terrible management. -In order to get your studies done you have to work with IIS (Ipsos Interactive Services) but both sides are battling for bottom line. The company could launch studies for much less if they used outside vendors. -Not able to work from home. -No flexibility.


  11. Helpful (2)

    Horrible place. Stay away.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ipsos full-time (Less than a year)

    Pros

    The resume would feature a big research company, and you'll have an opportunity of working with world's most popular companies and brands. But, that's about it.

    Cons

    No work-life balance. Too much restructuring and moving people around. No sense of community in the organization. People in one office won't even know the names of all working around them. Very impersonal. Too much of time spent in checking work produced by others, and other aesthetics of client deliverables. I found myself too often filling-in on projects that I was not managing, because of lack of resources on other teams. This just showed poor planning and management of projects.

    Advice to Management

    Be sensitive to the fact that employees have a life beyond work. There may be personal commitments that people, especially those with families, may have. Have some system of providing feedback on your managers/supervisors for their commitment to nurturing a team.



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